Bank of America Reviews

Updated July 31, 2015
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
502 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

1,362 Employee Reviews

Sort: Popular Rating Date
  1. OK place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Bank of America full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people, everything is new in the office, centrally located, decent benefits at the bank, great place to be a customer

    Cons

    Health insurance is not great (high deductible), brand not great internally, over worked/under appreciated, not enough networking events within the company or even within departments

    Advice to Management

    More networking events, and make people go when you have them


  2. Fulfillment Operations Team Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greensboro, NC
    Current Employee - Anonymous Employee in Greensboro, NC

    I have been working at Bank of America full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Dyamic Learning Opportunity, Fast-Paced, Associate Driven

    Cons

    Inconsistent Leadership, Unstructured, Lack of Accountability

    Advice to Management

    Provide hands-on leadership


  3. Horrible Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Specialist II in Philadelphia, PA
    Former Employee - Customer Service and Sales Specialist II in Philadelphia, PA

    I worked at Bank of America

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice technology and services to offer customers

    Cons

    Management here stinks, from the top. They switched out our regional and market leaders like dirty socks. There was no sense of team, just numbers, and punishment if you don't reach those numbers. They adopted new customer service that was automated, which customers hated so they came in to make a complaint about the way their previous complaint was handled.

    Advice to Management

    Strongly encourage activity for team building. Also please work on the efforts actually provide service to the clients instead of just products.


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  5. Mortgage Loan Officer

    Former Employee - Anonymous Employee in Red Rock, AZ
    Former Employee - Anonymous Employee in Red Rock, AZ

    I worked at Bank of America (Less than a year)

    Pros

    Good company and good benefits, overall. It is important to work in the right department.

    Cons

    Everything was great until Countrywide was purchased. BofA maintained Countrywide executives to run the mortgage division, did not make sense. Branches are heavily micro-managed.


  6. Technology Analyst Program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1. Moderately well structured program for fresh college graduates 2. A good opportunity for technologists interested in working in a financial setup. 3. Decent corporate benefits

    Cons

    1. A very old peer group, The average age of the teams would be close to 45. 2. Very rigid and hierarchical structure 3. Lot of teams have a bad quality management and most of them are micro management. 4. Very slow adopters to new technologies in the market 5. Technology is only secondary and a helping hand to the core financial business. 6. Vague development practices and not too much space for innovation.

    Advice to Management

    1. Must focus on innovation


  7. Teller Operation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Operations Specialist in Chicago, IL
    Current Employee - Teller Operations Specialist in Chicago, IL

    I have been working at Bank of America (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great employees benefits and work diversity!!

    Cons

    Moving up is based on who you know


  8. Compliance Processing and Monitoring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Bank of America (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits for you and your family

    Cons

    Unfortunately, I was laid off

    Advice to Management

    none


  9. Lead Operations Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Representative in Charlotte, NC
    Former Employee - Operations Representative in Charlotte, NC

    I worked at Bank of America (Less than a year)

    Pros

    Fast paced environment, room for growth and success. Team players among the company, great management.

    Cons

    Too many lawsuits for the company.

    Advice to Management

    There is no advice to management that I am able to provide at this time.


  10. Fraud Claims Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Claims in Kennesaw, GA
    Current Employee - Fraud Claims in Kennesaw, GA

    I have been working at Bank of America full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Potential opportunity to grow in the company.

    Cons

    The pay and vacation time for associates.

    Advice to Management

    Consider paying the front end of your associates more money, and offer better schedule options.


  11. Helpful (1)

    Enter at your own risk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Boston, MA
    Current Employee - Assistant Manager in Boston, MA

    I have been working at Bank of America

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to receive promotions if you work hard.

    Cons

    No work life balance, although they claim this is important to them. The staffing is a huge issue. They eliminate staff and expect you to be able to multiply yourself into 6 places at once.

    Advice to Management

    Work as hard as you expect your associates to work.



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