Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews

Updated October 22, 2014
Updated October 22, 2014
6,768 Reviews
3.3
6,768 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,894 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 402 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 218 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 166 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 182 reviews)

More Highlights

1,020 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Toxic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time (more than 10 years)

    Pros

    Peers are fabulous, compensation average and the 401k plan is descent. The time there was enjoyable prior to the 2007 crash; afterwards it was never the same place. I wish you well and hope the environment changes for the better.

    Cons

    Top management is all out for themselves pay and perks. In talking with colleagues at the Director and below levels none of 27 are happy and all are looking for an exit. It is just so sad for the remaining employees.

    Advice to ManagementAdvice

    Create a culture where all share.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    It's just OKAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller in Gresham, OR
    Current Employee - Senior Teller in Gresham, OR

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Great Benefits! Great opportunities for Students.

    Cons

    I've seen some big changes through the years. There was a time we had to pay for drinking water! Yeap that's right. They no longer have company picnics in the Summer. Low pay.

    Advice to ManagementAdvice

    Better Incentives!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Former happy CHL (unfairly maligned; read Chain of Blame for what/when really happened) employee, then... B of A....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Must Remain Anonymous in Ventura, CA
    Former Employee - Must Remain Anonymous in Ventura, CA

    I worked at Bank of America full-time (more than 10 years)

    Pros

    Due to the nature of what my job was, customer appreciation was rare. But when it happened, it made it the most rewarding thing about working for B of A.

    Cons

    Typical management fails to listen to employees, who actually do the job, prior to making any business practice changes. Work/life balance completely out of proportion. Necessary to work unpaid hours at night and weekends to attempt to stay on top of unacceptable workload. Eliminated My Work Program even when told that employee(s) who had serious and legitimate mitigating circumstances to work from home would be allowed to continue (allegedly "Exceptions would be made"; they weren't even if considered a valued employee). Pay is well below competitors. Continually cutback on benefits which resulted in more costs to employee, loss of pension program (offered 401K program was not on par with a multi decade year employee's then pension),complete loss of one of the bonus programs which was based on a sliding scale on company performance even though company continued to perform.

    Advice to ManagementAdvice

    Listen to the "little people" who are the worker bees of the company and for which the company would not exist without them. The "little people" are the ones who actually know how to do the job; management just "manages".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Assistant Manager
    Current Employee - Banking Center Assistant Manager

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    They have great health care plan.

    Cons

    They don't have enough staff. They don't hire enough people.

    Advice to ManagementAdvice

    pay more attention to your employess who are hard worker and royal.

    Doesn't Recommend
    Negative Outlook
  6.  

    Professional Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Teller in San Jose, CA
    Former Employee - Professional Teller in San Jose, CA

    I worked at Bank of America full-time (more than an year)

    Pros

    Great co workers you work with, okay student compensation and you get Columbus day off.

    Cons

    Under staff, minimal training before placed on the line, management is horrible.

    Advice to ManagementAdvice

    hire more competent people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not enough incentives for employees and too much upper management bullying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in Albuquerque, NM
    Former Employee - Senior Teller in Albuquerque, NM

    I worked at Bank of America part-time (more than 3 years)

    Pros

    Offers good health benefits and retirement. The employee discount program is great as well.

    Cons

    work-life balance isn't great and neither is upper management. There isn't much room for personal growth, especially starting off as a teller. There are limited raises in pay. You are lucky to get a raise once every five years. The management was horrible, because there was a lot of bullying, put downs and power trips. Some managers didn't practice what they preached.

    Advice to ManagementAdvice

    The employees should be respected and appreciated more. The tellers work really hard to get sales and referrals and often don't get credit for them. The credit and the bonuses go to the personal bankers who don't even do half the selling the tellers do. Tellers need more incentives, they need to be appreciated and the managers need to stop bullying and start practicing what they preach. This is why the turnover rate is high. People don't want to work for a company with issues like these. People want to work for companies that really treat their employees well and fair. These are the types of companies people will fight for. Thats why they are the most successful. Unfortunately Bank of America needs to prioritize better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good as a student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Teller in Houston, TX
    Former Employee - Professional Teller in Houston, TX

    I worked at Bank of America full-time (more than an year)

    Pros

    You don't need experience, they will train you. Colleagues are supportive. Everything is very organized.

    Cons

    Too much work for the salary. Take forever to move up.

    Advice to ManagementAdvice

    Promote competent employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Lead Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Scottsdale, AZ
    Former Employee - Teller in Scottsdale, AZ

    I worked at Bank of America full-time (more than an year)

    Pros

    The hours were banker hours, which was nice.

    Cons

    Company seemed to not be employee driven. Tellers were not treated well even though we dealt with 90% of the customers who walked into the branch.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Pros

    Great Benefits and vacation times

    Cons

    After working for the company for 10 years I was laid off. They have no regards for loyalty and years of service I am eligible for rehire however i am yet to secure another position after countless interviews.

    Advice to ManagementAdvice

    Treat you severanced associates with more sensititvity

  11.  

    Lost in the masses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Data Analyst in Irvine, CA
    Former Employee - Senior Data Analyst in Irvine, CA

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Stability in a massive company; Too big to fail. Ability to learn good skills and process development that can be leveraged later in your career.

    Cons

    lots of red tape. capped salary increases at promotion keeping you below market rate. inconsistency in titles and compensation across the organization. Don't recognize talent that can be utilized in other businesses.

    Recommends
    Neutral Outlook
    No opinion of CEO

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