Bank of America

www.bankofamerica.com
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639 Employee Reviews Back to all Reviews

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  1.  

    Shove sales down you throat to increase company profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Saint Louis, MO
    Current Employee - Teller in Saint Louis, MO

    I have been working at Bank of America (more than 3 years)

    Pros

    Paid holidays, vacation, sick time, and benifits for part time employees.

    Cons

    Horrible management, constant sales pitches.

    Advice to ManagementAdvice

    Focus more on a personal I interaction with the customer and not always sales, as they are important sales are to a bank, I've seen customers close accounts because of the sales pressure!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Customer Marketing Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America

    Pros

    There were really no PROS.

    Cons

    Low pay, Micro-Management and to much red tape.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    FA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    For me: THANK GOD I NEVER had my banking at Bofa, I would NEVER bank or do my mortgage at Bofa.

    Only trading account at ML, which is perfect.

    Cons

    More and more and more and more processes, ultimately deminishing your ability to earn your bonus = NO BONUS

    Clients end up paying when the service is impacted by these unnecessary policies.

    Advice to ManagementAdvice

    Diversity would help not just lots of Salt (no pun intended) and few peppers only

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Philadelphia, PA
    Current Employee - Teller in Philadelphia, PA

    I have been working at Bank of America

    Pros

    If $12 per hr is ok for you than go for it, otherwise stay away. Decent benefits.

    Cons

    Too busy, but it obviously depends on location. Not pleasant atmosphere inside of bank, co-workers always talk things behind your back. Too much preassure.

    Advice to ManagementAdvice

    Spend more time to teach team how to respect, help each other, instead of enchouraging them to talk behind each other back.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Hands down the worst job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Officer in Plano, TX
    Former Employee - Mortgage Loan Officer in Plano, TX

    I worked at Bank of America full-time (more than a year)

    Pros

    It was close to home, that's the only good reason.

    Cons

    Having to deal with unreasonable metrics and then being punished for not hitting them when 90% of the loan officers were not hitting the required numbers. They didn't care about you as a human being.

    Advice to ManagementAdvice

    Get a new job before it affects your overall health.

    Doesn't Recommend
    Negative Outlook
  7.  

    Okay place to work but not for a long term position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    easy hours, up to date programming

    Cons

    lack of professional development

  8. 1 person found this helpful  

    Aggressive sales, better pay at a car lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    Okay benefits and vacation time.

    Cons

    Vacation days are dictated as to when they can be taken, very sales oriented, layoffs occurring, compensation is extremely low for the amount of job duties being added to associates due to many other departments being closed. Short staffed everywhere. Always worried and threatened about not meeting sales and referral goals, very stressful. Employee turnover rate is extremely high and employee morale is low.

    Advice to ManagementAdvice

    Incentive package is a joke, in most centers the goals are unobtainable, therefore associates cannot make their bonus, thus, saving the company money. Everything is at the manager's discretion which allows them to decline any and all request, which is not fair to hard working associates. Management should be trained in every area/aspect of the banking/financial center including processing teller transactions and operations. This should be mandatory in order to coach or even write up associates. Managers, CMM, and up should take leadership classes, because many have obtained these positions without the necessary experience, such as leadership skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Worse professional experience in over 25 year career in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President, Consultant - Business Systems Integration in New York, NY
    Former Employee - Vice President, Consultant - Business Systems Integration in New York, NY

    I worked at Bank of America

    Pros

    Wide variety of technology; well-developed tele-work program (although the company's commitment to it seems to be declining; talented, dedicated co-workers

    Cons

    Constant re-organization and lay-offs; no job security; every directive from management is delivered with a threat; constant changes of course; total lack of set direction; the most hostile relationships with vendors and suppliers I've ever seen; lots of talk about making BofA the best place to work from the top but ultimately absolutely no commitment to employees. I've worked for 3 large major corporations in over a 25 year career and this was, by far, the worse professional experience I had.

    Advice to ManagementAdvice

    Treat front-line employees who are working hard to provide top level service for customers with basic respect. Communicate priorities without threats.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Do it or else!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Consultant in Charlotte, NC
    Former Employee - Treasury Consultant in Charlotte, NC

    I worked at Bank of America

    Pros

    Health insurance and child care reimbursement.

    Cons

    Poor management, inadequate training, and constant demoralization. You are expendable from the word go.

    Advice to ManagementAdvice

    Respect, appreciate, and listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Marketing Specialist
    Former Employee - Customer Marketing Specialist

    I worked at Bank of America

    Pros

    Benefits- medical, dental, vision, and 401k

    Cons

    Management is cliquish...definitely a "who you know" type of job when it comes to advancement in every sense of the phrase

    If you're in a call center position, micromanagement is an understatement. Unrealistic expectations are drilled into you and changed without notice over night.

    Advice to ManagementAdvice

    Be honest and transparent. Don't sell the opportunities and possibilities as attainable when everyone on the floor knows that promotion is based on unprofessional loyalties and preferences of upper management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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