Banner Health
2.8 of 5 172 reviews
www.bannerhealth.com Phoenix, AZ 5000+ Employees

Banner Health Reviews

Updated Feb 17, 2014

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2.8 172 reviews

                             

55% Approve of the CEO

Banner Health President and CEO Peter S. Fine

Peter S. Fine

(116 ratings)

46% of employees recommend this company to a friend
37 Employee Reviews Back to all reviews
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1 person found this helpful  

Corporate culture that looks nice and inviting on the outside, but once you get in there is a lot of backstabbing etc.

Business Support Coordinator (Current Employee)
Mesa, AZ

I have been working at Banner Health full-time for more than a year

ProsGreat industry. Great driving force behind the work.

ConsBad leaders and management. Directors totally unable to relate to employees. Corporate backstabbing and "one-upping". Only once in a group while do you work for an excellent department or team.

Advice to Senior ManagementSome of your directors are horrible. Invest more time into finding adequate directors/mid-level management and less time expanding. Learn to fix the problems you already have before acquisitioning and gaining more problems.

No, I would not recommend this company to a friend

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Great benefits, but culture needs serious attention.

Anonymous Employee (Former Employee)

I worked at Banner Health full-time for more than 3 years

ProsBenefits, great PTO, medical benefits, etc for hospital and corporate employees. Pay was decent.

ConsCutthroat culture, supposed "advancement opportunities", but in reality this was not the case. Also, they need to re-evaluate their philosophy of how they qualify job postings...seems that, even for professional positions, they feel only someone with an RN is qualified (example, Recruiter)...however this is NOT the case and they are passing over some GREAT candidates due to this "requirement." Also, it's definitely a situation where employees don't "walk the talk". Banner preaches patient care this and patient care that, but it does not trickle down from direct care providers...it needs to be instilled in ALL employees (front desk employees, financial, etc)...that's where the experience starts! I have seen this as an employee of Banner as well as a patient. There's a LOT of room for improvement.

Advice to Senior ManagementRealize that your internal talent does not only have an RN behind their name.
Don't just spew the philosophy...show it!

No, I would not recommend this company to a friend

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Overworked employees, unsafe staffing levels, and an overwhelming need to accumulate property to dominate the valley.

Leader (Current Employee)
Glendale, AZ

I have been working at Banner Health full-time for more than 10 years

ProsStaff and middle management work hard to meet the needs of the patient. Teamwork is solid.

ConsUnderstaffed in most all departments. Do more with less attitude, causes missed procedures and errors. C-Suite leaders need to be held accountable for their core behaviors and create a safe environment to express safety concerns without fear of retaliation. Leaders are so busy with meetings that they dont have any time to spend in their own unit.

Advice to Senior ManagementGet your scrubs on and walk in your staff's shoes, and listen to the patient's needs before you start saying we are overstaffed. Wake up and recognize the employees that keep the patients coming back. Employees that were once loyal, are second guessing themselves.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Why they will fail to transform healthcare

Professional (Former Employee)
Phoenix, AZ

I worked at Banner Health full-time for more than 5 years

ProsTechnology for inpatient EHR is great. Nurses and ancillary staff are caring.

ConsHypocritical leadership- states they will base merit on quality of care, but continues to base bonuses on volume of patients seen. Pat themselves on the back for cost containment but pays its non-for-profit CEO almost $3 million. Opines work-life balance but really does not provide support to back this up.

Advice to Senior ManagementDuplicity and greed is what brought down Allegheny Health, Education, and Research Foundation- this is the similar pattern the company is following. Executive mgmt in their positions for over 10 years that has become less and less transparent in their actions, moving their senior staff around their hospitals frequently because it would "keep ideas fresh?" Buying out offices then shutting them down because of inefficiencies based on short term profitability and not on long term cost savings? Firing burned out staff rather than helping determine the cause of their burn-out? I hope that one day, some regulatory body will look at this company with a fine tooth comb and expose this corporate "wolf" that masquerades in sheep's clothing. Sound disgruntled? When I started, this company was on the right track, but it has slowly evolved into a corporate leviathan that is more concerned about playing the "numbers game" due to a "group think" mentality of its highest ranking officers. There is a growing chasm of what they think quality of care is, and what its healthcare professionals have sworn an oath uphold.

No, I would not recommend this company to a friend

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5 people found this helpful  

Overworked, Underpaid in a Hostile Environment

Anonymous Employee (Former Employee)

I worked at Banner Health full-time

ProsPeople at the PBO are great to work with in Colorado

ConsLack of support, ethic, integrity and too much nepotism, cronyism. Big problems get little attention and it takes forever to get anything done if at all. Compliance issues abound and are left to go away on their own. Too much upper management and not enough worker bees. You have to agree everything they do is right or prepare to be berated or worse.

Advice to Senior ManagementChoose people for jobs based upon merit and not friendships. Recognize a job well done. Just because the competition does it does not mean we should copy them. Learn to prioritize and address what is important overall, not just from a personal standpoint. You are not above the Law. Treat everyone fairly.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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6 people found this helpful  

Don't care about employees or patients!

Nurse (Former Employee)
Mesa, AZ

I worked at Banner Health full-time for more than a year

Prosthe pay is okay but don't expect to get regular raises. Self-scheduling which is really nice.

ConsThe company/managers don't support the RN's/aid's. Always understaffed and giving you more patients than you should have. no room for growth.

Advice to Senior Managementwork on hiring managers that actually care about what they are doing and who don't just sit around gossiping. Treat the people doing all the work a little better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Constantly take on more work, no money for raises, only money for expansion.

Staff RN (Former Employee)
Phoenix, AZ

I worked at Banner Health full-time for more than 5 years

ProsNice modern facilities.
Easy access for west side.

ConsLots of time and money wasted to show employees why they don't deserve or have money for raises.
Constant demands for more work and employees are already maxed out with current duties.

Advice to Senior ManagementBefore adding additional responsibilities, look at what you are already asking employees to do.

Yes, I would recommend this company to a friend

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3 people found this helpful  

Bait and switch

Healthcare Professional (Former Employee)

I worked at Banner Health full-time for more than 5 years

ProsGreat staff, excellent IT, modern facilities

ConsGet used to hypocritical administration (compensation based on quality, but continues to be based on the number of patients seen). Commitment to work life balance, but continues to leave a 1:2 call coverage. "Innovation" actually means "repeat someone else's idea".

Advice to Senior ManagementSpending too much time on making nthe numbers look great at the expense of retention of good talent, will only get you so far...

No, I would not recommend this company to a friend

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Have been unable to move up from PRN to Fulltime

Anonymous Employee (Current Employee)

I have been working at Banner Health for more than 5 years

ProsMany AZ locations. Not much else.

ConsHave been unable to move up from PRN to Fulltime

Advice to Senior ManagementPromote from within. Help your employees to grow in their careers.

No, I would not recommend this company to a friend

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4 people found this helpful  

all about money

Anonymous Employee (Current Employee)

I have been working at Banner Health full-time for more than 10 years

ProsI have worked there for 27 years in dietary. Great place to work at first. good benefits and really cared for their patients and employees made you feel involved and not so much negative and more positive.

ConsHave really gone from a place I loved to work from a place I hate to work. Cutting costs will not benefit them in the long run. Patient care is not what it should be and long term employees have left or are looking for other work.

Advice to Senior ManagementPatient care comes first. You should abide by this and quit taking shortcuts. All I have seen is cutting staff for patient care. No pat on the back for anything done good just negativity.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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