Barclays Reviews in London, England

Updated September 25, 2014
Updated September 25, 2014
592 Reviews
3.0
592 Reviews
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Barclays Group CEO Antony Jenkins
Antony Jenkins
194 Ratings

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 57 reviews)

  • Work environment is average, it's comparable to other large banks (in 22 reviews)


Cons
  • We had to do overtime everyday so work/life balance was no so good (in 20 reviews)

  • There have been increased senior management changes in recent years (in 27 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    All the care about is making money - even by breaking the FCA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in London, England (UK)
    Current Employee - Personal Banker in London, England (UK)

    I have been working at Barclays full-time (more than 3 years)

    Pros

    People you work with at your own level.

    Cons

    Must sell insurance and account paying fees even if customer clearly don't need it. Otherwise you are down graded and lose pay rise via lower marking AND you are mentioned as a poor performer in front of your colleagues.

    Advice to ManagementAdvice

    Go by the Government guidelines. Face the fact and challenge the difficulties, don't just brush poor performers to one side or promote/move

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in London, England (UK)
    Current Employee - Senior Business Analyst in London, England (UK)

    I have been working at Barclays full-time (more than 5 years)

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    A truly awful culture; political, blame, "jobs for the boys/girls" - avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Operations in London, England (UK)
    Former Employee - Director, Operations in London, England (UK)

    I worked at Barclays full-time (more than 5 years)

    Pros

    Money - they have to pay high end to get anyone to work there
    Benefits - the pension, insurance and stock options are pretty good
    mmmm that's it

    Cons

    Senior Management know they are fighting a losing cause so surround themselves with "yes" people and pull up the drawbridge.
    Presentee-ism culture - and backward looking - they block the use of Social media in this day and age!!!
    Execution driven and cant stick to a plan, strategy...analysis and forward thinking are non existent
    Huge distrust between Management and middle ranks
    There own self defined definition of "Talent" is "The top 200" or "SLG" - nothing else matters and forget the notion of talent rising through the ranks - they just buy in at the top. Even supported by what is well known to be the worst HR Management in FTSE.
    CEO is slowly smothering the cash cow Investment Bank rather that re-structure the company properly.
    The "culture change" programme has been a flop - C suite think by "sheep dipping" 100,000 employees through a 2 hour culture session it will change the company's culture!!!
    Have a look at the Salz Review and see how Barclays has missed nearly every target set for sustainable change

    Advice to ManagementAdvice

    Create a vision that isn't just about appeasing regulators and stick to it!
    Value and understand your people - you just don't and the current HR are incapable of this.
    Change your HRLT; they are a laughing stock in the City and climbing over each other to curry favour with C suite rather than attract, retain, develop and reward Talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Credit Manager in London, England (UK)
    Former Employee - Corporate Credit Manager in London, England (UK)

    I worked at Barclays full-time (more than an year)

    Pros

    I worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    Cons

    Lack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to ManagementAdvice

    Start treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Initially it was excellent but you soon realise you are just a number and their 'values' count for nothing. T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)

    I have been working at Barclays full-time (more than 8 years)

    Pros

    Great people in the Branches and they really want to help customers. They are trying hard under extremely difficult circumstances. They are being replaced by machine's and having to work harder each day. It was a great environment but slowly that is eroding.

    Cons

    Senior Management have no concern for the actual people and they think they can do whatever they like. They consistently want staff to work longer and longer under extreme circumstances. Retail Banking is a dying industry and Branches will be closing even though they have denied it to the media.

    Advice to ManagementAdvice

    You need to really look at your 'Values' and decide whether you are living by them. To often if you have an option they definitely goes against you. You need to a be a 'yes' person and do as you are told.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Hierarchy, bureaucracy and psychopathic leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)

    I have been working at Barclays full-time (more than 5 years)

    Pros

    It could be great if they deal with the cons and issues outlined in the advice to senior management.

    Cons

    Prepared to be burnt out. "There are more people out there to stoke the fires!" Get a sponsor - being great at your job is not enough! Watch out for bad managers - grievances and staff turnover is high!

    Advice to ManagementAdvice

    You have to deal dictatorial style of leadership. There is no point having experts if they can be be constantly overruled by senior leaders. You have been burnt by this before. Look at B7's and SX's who have been in role a while and move them around the business. Poor managers will do anything to stay in a comfortable position. You must have anonymous 360 feedback at PD, which directly affects leaders pay. You also need to destroy the blame culture and career death by opinion. I rarely hear anyone say anything positive about another colleague! The PD system is a joke - consistency checks reward cronyism! The values are a great policy, however you to shake things up now. Also, beware of the race to the bottom and growthism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    As shakespare would say " Work or not work for Barclays, that is the question!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Perm (Any IT Possition Will Suffer the Same Issues) in London, England (UK)
    Current Employee - IT Perm (Any IT Possition Will Suffer the Same Issues) in London, England (UK)

    I have been working at Barclays full-time (more than 8 years)

    Pros

    There are still decent and nice people around to work with in that place.

    Cons

    If you work in IT and are a professional, Barclays is not the place to go.

    Barclays is the kind of place that the important thing is “deploy at any cost and if it is wrong someone will pick up down the line...”

    You can not trust the managers and yes you will get mentally ill with stress and depression.
    HR seems to be with the Managers and playing the political game – all is political and disregards people as persons – dont forget you are not even a head count any more you are a “desk” and how much this desk costs to be around the world.

    So forget about career, stability or planning for anything you can get sacked any time because your “desk cost” is cheaper elsewhere or one of the High Managers has family in a another country and decides that “this is the strategy now, lets move roles in that place”.

    Barclays is the type of environment for the following type of people:

    If you are unemployed and need a Job asap;
    If you are have no experience (apprenticeship);
    If you are a contractor;
    If you are a “shark” type of person and will do anything to get into the ladder (ANYTHING);
    If you would like to experience in real life the show “The Apprentice” ;
    If you are crazy or a masochist or would like to pay all your sins and go straight to heaven ( just 5 years will do working in there) or the combination of all then options.

    The reality maybe not be different in other big corporations , however Barclays “takes the biscuit”.

    Advice to ManagementAdvice

    No advice will change Barclays Management Style – it is an embedded culture that even the current CEO program will not be able to tackle – if he is really serious about it and not just a PR exercise he will be sacked at no time.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Chaotic and poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Content Manager in London, England (UK)
    Current Employee - Web Content Manager in London, England (UK)

    I have been working at Barclays full-time (more than an year)

    Pros

    The salary/bonus was pretty good, although not exactly stand-out from companies outside the financial sector.

    My immediate colleagues in the team were a pleasure to work with.

    Cons

    Senior management are pretty much wholly disengaged from the staff who actually do the work, which leads to very poor choices when it comes to systems, processes and restructures. Few such developments had a positive impact on an individual or team basis, as they were imposed from above with little to know dialogue or engagement beforehand.

    Communication was generally really bad. It tended to improve for a short while after this was highlighted, but then returned to what it was like before.

    Key things such as external training in new skills, which were vaunted in the interview, failed to materialise (budget constraints were often cited, despite the bank making billions in profit each quarter). Instead, what was offered was the absolute bare minimum – largely focussed around 'internal training'. This boiled down to overworked staff being leaned on to share their skills with others. Hardly ideal.

    Resourcing and hiring were very problematic – the demands being placed upon the team were increasing significantly, and group-wide headcount freezes meant that no new additional permanent staff could be hired. Instead, they ended up spending significantly more on short-term contractors to bridge the gap.

    Even for a bank, the amount of bureaucracy and time involved to progress things was staggering.

    There was a general obsession with regard to which 'grade' you are – the extent of this is something I've only ever encountered at Barclays. These are, rather obliquely, B5, B6, B7 and SX (senior exec). You quickly get to know your place.

    Restructures within the wider business happened with surprising regularity – almost as if the senior execs need to justify their existence. Often, they had little very impact. We just shifted from being under one overarching division to another.

    Advice to ManagementAdvice

    Engage with your staff, first and foremost. Significant increases in resourcing and attention to staff welfare would be required if you want to stem the haemorrhaging of dedicated and capable employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Backstabbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Barclays full-time

    Pros

    Nice offices, looks good on your CV.

    Cons

    It is possible to have a really great career at Barclays if you are prepared to climb over others to get to where you want to be.
    However having worked in various departments, you cannot trust your colleagues, as the culture is very dog-eat-dog. I have seen many people bullied out of the business.
    This is not typical of large corporates in my experience.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Barclaycard new business manager don't do it very high staff turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Manager Barclaycard in London, England (UK)
    Former Employee - New Business Manager Barclaycard in London, England (UK)

    I worked at Barclays full-time (more than an year)

    Pros

    Not much to say here at all

    Cons

    Targets very high to make any money and products too expensive they will rid of you like that if you dont do what they want and will waste your time HR no help at all a hole of a place. Line managers weak and spiteful.

    Doesn't Recommend

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