Barclays
3.1 of 5 500 reviews
www.barclays.com London, United Kingdom 5000+ Employees

Barclays Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.1 500 reviews

                             

71% Approve of the CEO

Barclays Group CEO Antony Jenkins

Antony Jenkins

(144 ratings)

58% of employees recommend this company to a friend
55 Employee Reviews Back to all reviews
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    Worst management

    Event Manager (Former Employee)
    New York, NY

    ProsIf you are a consultant, great place to work

    ConsTerrible management. Unrealistic expectations for employees

    Advice to Senior ManagementOf you rate employees on expectations, management should live up to those expectations themselves

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A truly awful culture; political, blame, "jobs for the boys/girls" - avoid at all costs

    Director, Operations (Former Employee)
    London, England (UK)

    ProsMoney - they have to pay high end to get anyone to work there
    Benefits - the pension, insurance and stock options are pretty good
    mmmm that's it

    ConsSenior Management know they are fighting a losing cause so surround themselves with "yes" people and pull up the drawbridge.
    Presentee-ism culture - and backward looking - they block the use of Social media in this day and age!!!
    Execution driven and cant stick to a plan, strategy...analysis and forward thinking are non existent
    Huge distrust between Management and middle ranks
    There own self defined definition of "Talent" is "The top 200" or "SLG" - nothing else matters and forget the notion of talent rising through the ranks - they just buy in at the top. Even supported by what is well known to be the worst HR Management in FTSE.
    CEO is slowly smothering the cash cow Investment Bank rather that re-structure the company properly.
    The "culture change" programme has been a flop - C suite think by "sheep dipping" 100,000 employees through a 2 hour culture session it will change the company's culture!!!
    Have a look at the Salz Review and see how Barclays has missed nearly every target set for sustainable change

    Advice to Senior ManagementCreate a vision that isn't just about appeasing regulators and stick to it!
    Value and understand your people - you just don't and the current HR are incapable of this.
    Change your HRLT; they are a laughing stock in the City and climbing over each other to curry favour with C suite rather than attract, retain, develop and reward Talent.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Do NOT join this firm!

    Assistant Vice President (Former Employee)
    Singapore (Singapore)

    ProsA few... such as a good health plan and decent training opportunities.

    ConsThe list is endless... but I'll give you some of the highlights:

    1. Lots of politics, ZERO meritocracy... Earlier these problems only percolated into performance ratings and bonuses, but now with the redundancies, it decides who gets laid off and who doesn't. Lots of fantastic people are being laid off and lots of useless folks are being kept on board purely because of political reasons. Everyday, this company's total employee calibre (if there were such a thing) drops to new lows :)

    2. No management foresight: The decisions taken by management are very short sighted. This includes HR policies, decisions to enter/exit businesses and geographies, and even corporate real estate policies. There are numerous examples: i) spending millions of dollars to build a new system and then as soon as it is ready, realizing that it is useless and reverting to the old system. ii) Firing somebody and giving them a redundancy payment and then calling the person the very next week to offer them a job back! iii) Moving to a new office due to lack of space and then within months, firing half the people in the office iv) Setting up back office operations in a particular country over 2 years and then closing down that centre within a year... the list is endless... the management seriously have no clue what they are doing. Completely useless!

    3. Questionable hiring practices... You just need to look at the mix of people in some teams to realize that there is something wrong. Forget about managers hiring employees from the same country. In Barclays Singapore, you see a focus on hiring people from the same state or province! A manager from Maharashtra (a state in India) would have a team filled with employees from Maharashtra, for example. It's weird that the HR does not notice or do something about this.

    4. Policies that punish employee loyalty: It is much easier for a manager to hire a new VP from outside than to promote a current Barclays employee in his own team even if the Barclays employee has far more experience and is far more capable for the role. I know a case where a manager advised his own team member to quit the job and reapply to Barclays to get a better position!

    5. No organizational stability: I know it is important for an organization to be nimble, but the way the org structure changes in Barclays is crazy... it's like an amoeba! One of my friends was technically moved across 4 different teams during the course of one year, all while doing the exact same job throughout (even his desk did not change!)

    6. Increments and bonuses are pathetic. They will lure you with a decent starting base salary, but that's almost all you're ever gonna get :)

    I could go on... but you get the picture.

    Advice to Senior ManagementFire yourselves, so that the company can get in more able management :)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Barclay's The Grave Yard of Ambition

    Personal Banker (Current Employee)
    Birmingham, England (UK)

    ProsOverall a solid company which is built on long term stability

    ConsBarclay's idea of training is sticking something on a computer screen, they do not sign up to any form of extra qualifications for you to take. They do not give you any time or structured training other then your job title. Finally progression is based on "sound bites" its not how good you are.. its if you say the right things. The Pay structure needs to go up by 5k per grade.

    Advice to Senior ManagementSort out training, get involved with outside companies to offer your staff skills they can use both in and outside Barclay's. Stretch your staff, many of them are becoming brain dead because you do not push them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Dissapointed

    Corporate Credit Manager (Former Employee)
    London, England (UK)

    ProsI worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    ConsLack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to Senior ManagementStart treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Used to be place to work at

    Anonymous Employee (Current Employee)

    ProsStill sizable but with all the talent going else where.
    Can't think of anything else...

    ConsHorrible communication by management.
    CEO that has been put in by regulators in UK to do Lehman acquisition
    Impossible to get promoted these days
    Other banks will eat BCS lunch

    Advice to Senior ManagementDo what is right for the firm.
    Grow some kahunas and stand up to overreaching regulators, remember Barclays didn't need a bailout.

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    Barclays whats going on

    Anonymous Employee (Current Employee)

    ProsFree wi fi excellent team feel satisfied you have earned your pay.

    Conspromotion within the team SUCKS. The management team are unfeeling robots. pay not that great environment to P C. very stressful

    Advice to Senior ManagementNeed to improve chain of command. A fare promotion structure within the team. After 4 years am seriously considering leaving Barclays.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    radbroke hall - where software development goes to die

    Software Developer (Former Employee)
    Knutsford, England (UK)

    Proscontractor pay is reasonable as expected in banking and their office block at 1 Churchill Place, London is an impressive building.

    Consa software development process that is so broken, it is amazing anything gets released at all. there is hardly any connect between various departments and even the most simple of tasks are weighed down with endless meetings, red tape etc. the technical debt is eye watering.
    as a general work environment, there is a pervading culture of backstabbing and brown nosing that is no doubt the result of their all encompassing annual performance reviews and constant waves of redundancy. the main talking point around review time was who had stabbed who in the back to get their payrise/promotion/contract extension. the location (radbroke hall) too is pretty bad, a grim cluster of 70s buildings on a campus in the middle of rural cheshire, with no facilities for miles. also make sure your car is 4wd as you'll invariably have to park on a churned up mud bath of a field due to woeful lack of parking spaces.

    Advice to Senior Managementread some books on agile software development.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    IT

    Assistant Vice President (Current Employee)
    Singapore (Singapore)

    ProsCant think of anything that stands out

    ConsNo difference between Permanent staff and contract staff
    Hire and fire policy
    Treat employs as furniture
    no transparent decision making
    top management really bad at communicating things

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Forced to sell insurance and current accounts with fee paying packs

    Personal Banker (Current Employee)
    London, England (UK)

    ProsLove to genuinely help general public meet their needs and requirements to make there life easy. Working and waiting for a gap to leave the branch or maybe even the company. Local job.

    ConsRogue managers who want us to sell and reach targets (which are not supposed to exist under the Financial Conduct Authority) as prior to them being enforced. We ARE penalised on our PD and 1 to 1 interviews if we do not achieve our previous records. We can not use words like "Sale" or "Advice". We are encouraged to talk about the icaps on gateway even though customer does not start the conversation. we are also measured on these petty things. Anything to make life difficult so that we resign. Transfers are very rarely given to help staff in work/life balance unless you are management. They want you to leave so that Barclays don't have to give you redundancy in the near future. They have already tightened on paying of over time. DAILY we have to give them more than 40 minutes in overtime we can not claim - 20 minutes in the morning to attend daily meeting and can only claim overtime in the afternoon AFTER the first 20 minutes have been done free of charge. Too much pressure to "SELL". "SELL" and "SELL" even when this obviously does NOT meet the customers needs or requirement. Too much immoral money coming in. Now new overdraft charges have for the needy have actually increased. We have to lie to the most obviously losing out person that it's better for them. People are already leaving Barclays or now not using us as their main bank. Managers also too secret - don't trust us PB or other staff. Career opportunities and moves are NOT that easy really. The bad/trouble making staff tend to be able to move and even get promotions.

    Advice to Senior ManagementAbide by the FCA guideline and ease off on the pressure to "SELL". Get the public (and staff) confidence back.
    We all know Barclays needs the money - but so do their staff. We are humans and have a need for work/life balance. We are not third world call centre workers. Our outgoings are higher. Be brave, handle your staff fairly and equally. Don't pick on soft target only to set them as an example - that's a form of bullying. People don't speak out against you because you gang up and make life more difficult for us.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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