Barnes & Noble

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Barnes & Noble Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 1,002 reviews

58% Approve of the CEO

(no image)

Michael Huseby

(118 ratings)

61% of employees recommend this company to a friend

Review Highlights

Pros
  • It's nice to get a decent discount on books and have access to the titles(in 49 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount(in 90 reviews)


Cons
  • Very limited in the opportunity to grow beyond minimum wage(in 68 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so(in 48 reviews)

307 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Employee focused

    Anonymous Employee (Current Employee) Redlands, CA

    ProsGreat environment, competitive pay, good support

    ConsPayroll spent on floor coverage

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

     

    Great place to work

    Bookseller and Cashier (Former Employee) Pittsburgh, PA

    ProsCoworkers were great, friendly environment.

    ConsThe pay was low and there were few hours available.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    A pleasant working experience working among books.

    Lead Bookseller (Current Employee) Seattle, WA

    ProsThe company attitude in terms of teamwork and learning, they want you to improve your skills and move up internally.

    ConsThe salary could be better and scheduling can be difficult to maintain a life or stay in school with.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great career if you love books.

    Anonymous Employee (Current Employee)

    ProsNice atmosphere. Part time and full time positions get vacation, sick and personal paid time off. Full time positions also get medical benefits. Overall company likes to promote from within and are willing to work with you to transfer to different locations around country.

    ConsPay is below market average.

    Yes, I would recommend this company to a friend

     

    Not bad

    Anonymous Employee (Former Employee)

    ProsGood environment and the coffee was good

    ConsLong hours and low pay

    Advice to Senior ManagementSpeed up the hiring process

    • Culture & Values
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    • Comp & Benefits
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    • Approves of CEO

     

    Gained Experience that helped me find a better job

    Head Cashier (Former Employee) Scottsdale, AZ

    ProsAt my Barnes & Noble, everybody was friendly. The company was oddly insistent on selling their e-readers at the time. They do pay extra if you have relevant experience or speak a second language, so don't be afraid to ask for more than the minimum at the interview if you fit either of these categories.

    ConsBenefits are terrible, compensation is pretty awful. The perks of checking out hardcover books is excellent, but the actual employee discounts are terrible and don't stack with existing sales.

    Advice to Senior ManagementI would recommend paying employees more. Sure, it is retail, but it is somewhat specialized. If you want to create an atmosphere where customers can walk in and ask knowledgeable sales reps about what books they might be interested in, you have to attract and retain people who read books. Your wages do not help accomplish this.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Poor paying but great first time experience.

    Customer Service/Sales Associate (Current Employee) Niagara Falls, NY

    ProsYou will gain a great experience for those who never worked before.

    ConsVery poor pay with high expectations.

    Advice to Senior ManagementPay your employees what they're actually worth.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Great for college.... But not much else

    Music Seller (Current Employee)

    ProsWorked with my schedule
    Flexible
    Loved my coworkers
    Relatively supportive management

    ConsNo benefits for part-time and full time benefits kinda sucked
    No real room for advancement
    Bad pay
    Rather restrictive rules
    Skeleton crew
    Unrealistic expectations

    Advice to Senior ManagementListen to your staff. They're dealing with this day in and day out. If they keep saying something isn't working, maybe it is time to change it.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Although more of a retail environment, than a traditional bookstore, still a great place to work.

    Co Store Manager (Former Employee) Miami, FL

    ProsNice store atmosphere. Comprehensive benefit package and ongoing training.

    ConsDistrict and regional upper management has unrealistic goals in today's marketplace. The stress placed on them to be a successful brick & mortar bookseller in an online digital world filters down to the store management and support staff, often creating an unpleasant work environment.

    Advice to Senior ManagementThe district and regional management team should be required to work in the stores for at least a month in the various positions. This may give them a better understanding of the obstacles faced by the individual store management and selling staff.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    easy job bad pay

    Cafe Barista (Former Employee) Columbia, SC

    Proseasy to learn tasks, flexible and convenient while in school, great way to meet people and stay on campus during the day, lots of free coffee working in the cafe part.

    Consmonotonous, could get stuck doing same function over and over, some employees were very unhelpful,

    Advice to Senior Managementneed more employees that know what they are doing, dont cut hours and bring people from one section into another where they dont belong

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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