Glassdoor is your free inside look at Barnes & Noble reviews and ratings — including employee satisfaction and approval rating for Barnes & Noble CEO William Lynch. All 191 reviews posted anonymously by Barnes & Noble employees.
56% of the CEO
William Lynch
1 person found this helpful
I worked at Barnes & Noble full-time for more than 10 years
Pros – Worked with and met interesting and fun people. Fed a love of books, music and movies.
Cons – Increasing pressure to meet (unrealistic) target goals to appease stock holders make managing on a day to day level frustrating (and sometimes outright impossible)
Advice to Senior Management – Spend more time in the trenches to get a realistic view of what you are asking for - the industry is transforming and B&N is throwing initiatives at the wall to see what might stick
No, I would not recommend this company to a friend
2013-06-09 08:16 PDT
1 person found this helpful
I worked at Barnes & Noble part-time for more than a year
Pros – lots of interactions with customers, perks, discounts, easy
Cons – disorganized shift leaders, boring, little training on the floor, too many cuts in the cafe
Advice to Senior Management – More concrete benchmarking for raises
No, I would not recommend this company to a friend
2013-06-06 12:48 PDT
I have been working at Barnes & Noble part-time
Pros – Barnes and nobles is a good atmosphere to work at
Cons – Barnes and nobles get s dirty
2013-06-05 16:31 PDT
I worked at Barnes & Noble full-time for more than 8 years
Pros – getting to work around books, and usually fun co-workers, very decent benefits for full-time employees
Cons – working with general public, transitioning company, work load, in my experience store politics made it difficult to advance
Advice to Senior Management – i understand profit/loss principles, but payroll hours/compensation need to be increased in order to keep company moral up and prevent the high turnover rates
Yes, I would recommend this company to a friend
2013-06-06 09:36 PDT
I worked at Barnes & Noble part-time for more than a year
Pros – - The company has an excellent discount for employees.
- You will have intelligent conversations with people searching for various books
- If you do your job, the management will entrust you with added responsibility
Cons – - Some locations have worse customers than others (Aventura, FL being chief among them)
- Pressure to sell memberships and e-readers
Yes, I would recommend this company to a friend
2013-06-04 08:56 PDT
1 person found this helpful
I have been working at Barnes & Noble full-time
Pros – health insurance and an employee discount,
Cons – no communication between corporate and store employees
the starting pay is $8.00 an hour and is capped at 11.75 for a bookseller position. Several other retailers in the area have a starting pay of $13.00 an hour.
Advice to Senior Management – Communicate, pay your employees better
2013-05-21 15:30 PDT
I have been working at Barnes & Noble part-time
Pros – -Around books all day
-Customers are nice
-Job isn't very stressful
-Flexible Schedule
-Nice co-workers
-50% off at B&N Starbucks and 30% off of books
Cons – -When the store isn't busy your shifts get cancelled
-I don't get a lot of hours
-When you work music it's boring
-Minimum wage
-Overstaffed
Advice to Senior Management – Pay more attention to employees. Most of the time managers are nowhere to be found
Yes, I would recommend this company to a friend
2013-06-01 12:52 PDT
1 person found this helpful
I have been working at Barnes & Noble full-time for more than 7 years
Pros – Every day you have helped customers improve their life in some way, sometimes really significantly.
Cons – The company is adjusting quickly to a changing market and that means that key components of your job description change often, without much notice, and without much room for negotiation.
Advice to Senior Management – If investment of resources to the retail stores continues to decline, no one will believe Mr. Lynch anymore when he insists the company is dedicated to service through the retail side.
2013-05-03 08:26 PDT
1 person found this helpful
I have been working at Barnes & Noble full-time
Pros – The culture is good with some perks that give the company a "dot com" feel to it. In a great neighborhood. Pay is good.
Cons – The company keeps shifting priorities and makes organizational changes frequently which makes the employees scrambling to keep up and prove themselves over and over.
Advice to Senior Management – Be more transparent and tell the employees what's going on. The Palo Alto team and NY technology teams need managers that want collaboration.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-29 20:42 PDT
I worked at Barnes & Noble part-time
Pros – B&N has flexible scheduling for college kids
Cons – No room for growth at the entry level
Advice to Senior Management – Train your employees better and learn to spot talented ones
No, I would not recommend this company to a friend
2013-05-06 20:49 PDT
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No thanks – I'll just look around