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Barnes & Noble
3.2 of 5 622 reviews
www.barnesandnobleinc.com New York, NY 5000+ Employees

Barnes & Noble Reviews

Updated Jun 9, 2013
All Employees Current Employees Only

3.2 622 reviews

                             

56% Approve of the CEO

Barnes & Noble CEO William Lynch

William Lynch

(186 ratings)

62% of employees recommend this company to a friend
191 Employee Reviews Back to all reviews
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  • Work/Life Balance
         
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  • Disapproves of CEO

1 person found this helpful  

What made the job unique and valuable is being eroded by corporate politics

Store Manager (Former Employee)
Chicago, IL

I worked at Barnes & Noble full-time for more than 10 years

ProsWorked with and met interesting and fun people. Fed a love of books, music and movies.

ConsIncreasing pressure to meet (unrealistic) target goals to appease stock holders make managing on a day to day level frustrating (and sometimes outright impossible)

Advice to Senior ManagementSpend more time in the trenches to get a realistic view of what you are asking for - the industry is transforming and B&N is throwing initiatives at the wall to see what might stick

No, I would not recommend this company to a friend

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1 person found this helpful  

Filled time, not much of a culture

Anonymous Employee (Former Employee)
Tampa, FL

I worked at Barnes & Noble part-time for more than a year

Proslots of interactions with customers, perks, discounts, easy

Consdisorganized shift leaders, boring, little training on the floor, too many cuts in the cafe

Advice to Senior ManagementMore concrete benchmarking for raises

No, I would not recommend this company to a friend

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Okay interview

Anonymous Employee (Current Employee)

I have been working at Barnes & Noble part-time

ProsBarnes and nobles is a good atmosphere to work at

ConsBarnes and nobles get s dirty

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Good benefits for full timers, but a ton of work- load/knowledge & customer service responsibility.

Anonymous Employee (Former Employee)

I worked at Barnes & Noble full-time for more than 8 years

Prosgetting to work around books, and usually fun co-workers, very decent benefits for full-time employees

Consworking with general public, transitioning company, work load, in my experience store politics made it difficult to advance

Advice to Senior Managementi understand profit/loss principles, but payroll hours/compensation need to be increased in order to keep company moral up and prevent the high turnover rates

Yes, I would recommend this company to a friend

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Bookseller

Bookseller (Former Employee)
Aventura, FL

I worked at Barnes & Noble part-time for more than a year

Pros- The company has an excellent discount for employees.
- You will have intelligent conversations with people searching for various books
- If you do your job, the management will entrust you with added responsibility

Cons- Some locations have worse customers than others (Aventura, FL being chief among them)
- Pressure to sell memberships and e-readers

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great Health Insurance, Awful Pay

Anonymous Employee (Current Employee)

I have been working at Barnes & Noble full-time

Proshealth insurance and an employee discount,

Consno communication between corporate and store employees
the starting pay is $8.00 an hour and is capped at 11.75 for a bookseller position. Several other retailers in the area have a starting pay of $13.00 an hour.

Advice to Senior ManagementCommunicate, pay your employees better

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Fun Place to work but I don't get many hours. Good job for highschooler

Bookseller (Current Employee)

I have been working at Barnes & Noble part-time

Pros-Around books all day
-Customers are nice
-Job isn't very stressful
-Flexible Schedule
-Nice co-workers
-50% off at B&N Starbucks and 30% off of books

Cons-When the store isn't busy your shifts get cancelled
-I don't get a lot of hours
-When you work music it's boring
-Minimum wage
-Overstaffed

Advice to Senior ManagementPay more attention to employees. Most of the time managers are nowhere to be found

Yes, I would recommend this company to a friend

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1 person found this helpful  

Culture and expectations under constant evolution

Merchandise Manager (Current Employee)

I have been working at Barnes & Noble full-time for more than 7 years

ProsEvery day you have helped customers improve their life in some way, sometimes really significantly.

ConsThe company is adjusting quickly to a changing market and that means that key components of your job description change often, without much notice, and without much room for negotiation.

Advice to Senior ManagementIf investment of resources to the retail stores continues to decline, no one will believe Mr. Lynch anymore when he insists the company is dedicated to service through the retail side.

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Too many organizational changes with little transparency.

IT Manager (Current Employee)
New York, NY

I have been working at Barnes & Noble full-time

ProsThe culture is good with some perks that give the company a "dot com" feel to it. In a great neighborhood. Pay is good.

ConsThe company keeps shifting priorities and makes organizational changes frequently which makes the employees scrambling to keep up and prove themselves over and over.

Advice to Senior ManagementBe more transparent and tell the employees what's going on. The Palo Alto team and NY technology teams need managers that want collaboration.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Average place to work for college kids

Anonymous Employee (Former Employee)

I worked at Barnes & Noble part-time

ProsB&N has flexible scheduling for college kids

ConsNo room for growth at the entry level

Advice to Senior ManagementTrain your employees better and learn to spot talented ones

No, I would not recommend this company to a friend

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