Bazaarvoice Reviews

Updated July 17, 2015
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3.0
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Bazaarvoice CEO, President and Director Gene Austin
Gene Austin
9 Ratings

Pros
  • I find that you have to fight a little for a better work/life balance but overall it's pretty good (in 10 reviews)

  • lenient vacation policy and office hours (in 16 reviews)

Cons
  • You need to assert your own work life balance (in 8 reviews)

  • Constant change in executive mgmt (in 7 reviews)

More Pros and Cons

41 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    Good culture, good products, but management needs serious work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Success Manager
    Current Employee - Technical Success Manager

    I have been working at Bazaarvoice full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Company culture is excellent and you truly work with some excellent individuals. The vacation policy simply can't be beat by any other company in town. Decent internal opportunities & prospect for growth. Company is getting a new office in an excellent location.

    Cons

    Poorly qualified managers in various organizations. The company promotes people based on time spent at the company instead of professional acumen or management experience. Serious discrepancies in pay scale across individual teams. Not unusual to see a $20,000 gap between people that don't accurately account for experience, talent, or skill.

    Advice to Management

    Hire the right people for the right job. Pay them well.


  2. 3.5 stars

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Product is necessary for any serious retailer

    Cons

    Remote offices feel removed from HQ

    Advice to Management

    Serious need for new products


  3. Good future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some may see the chaotic nature of the company, but this company is doing some very innovative stuff, but not everyone can see it.

    Cons

    Attrition, attrition, attrition.. Just can't keep losing talent. Manage employees, and use managers to take care of employees in stressful situation before they take matters in their own hands and leave.

    Advice to Management

    You have a great opportunity and a great talent pool, but you are not immune to mis-steps, and throwing it all away.


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  5. Fun despite the turmoil

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Francisco, CA
    Former Employee - Sales Director in San Francisco, CA

    I worked at Bazaarvoice

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, great clients, shopper marketing and the value of the BV network is an exciting story to tell

    Cons

    Despite the many great people there, many great people also left including dev and product marketing.

    Advice to Management

    Keep focusing on execution and sell high!


  6. Best Intentions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Approves of CEO
    Approves of CEO

    Pros

    Culture, Giving Back, Hiring Great People

    Cons

    Can't keep great people; lack of career path focus and recognizing stellar players. A lot of internal competition, politics.

    Advice to Management

    Good to hear you're hiring more down-to-earth execs!


  7. OK to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Moderation Specialist in Austin, TX
    Current Employee - Moderation Specialist in Austin, TX

    I have been working at Bazaarvoice part-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexibile work hours, honest about pay

    Cons

    no sense of being part of a team, no chance to grow/learn


  8. Content Moderator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice part-time

    Pros

    This is a legitimate work from home position. Training is very good. You know exactly what is expected from you.

    Cons

    No ability to work full time. Not much flexibility in changing hours.


  9. Helpful (9)

    Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Success Manager in Austin, TX
    Current Employee - Technical Success Manager in Austin, TX

    I have been working at Bazaarvoice full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Nice place to work at first. Very different from other jobs Ive had in the past. Very little micromanagement. though it's been increasing recently.

    Cons

    Open and friendly atmosphere is quickly dissipating. Support employees are leaving and they arent hiring to fill the knowledge & workload gaps. It is not uncommon to feel very overworked & slightly unappreciated.

    Advice to Management

    Your support team supports your clients. This company is solely focused on client satisfaction (which sets BV apart from A LOT of bigger companies), so Im a bit puzzled on your lack of willingness to help your support team thrive.


  10. Helpful (5)

    Company losing talent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time (More than 3 years)

    Pros

    free food, culture, bv green, open environment, mature people

    Cons

    Company is losing talent due to unclear direction and increased pressure to perform miracles

    Advice to Management

    sell fast


  11. Helpful (2)

    DOJ hangover

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time (More than 5 years)

    Pros

    great product, even better customers, transparency, well funded, mature leadership

    Cons

    DOJ continues to haunt company, long ongoing relationship with powerreviews,



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