Bell Canada Reviews

Current Employee – been working at Bell Canada full-time

Pros – There was work flexibility such as work at home but this is going away soon
Peers are great

Cons – No salary increases for 5 years while execs make a killing - 13% increases for top execs in 2012
Very poor career assistance,execs always promote from external groups
Layoffs /demotion of team leads common with no input whatsoever
Poor leaders of people
 If you want a job, this will meet your expectations
If you want a career, go elsewhere

Advice to Senior Management – Cope: treat your cp2/3 managers with respect
Stop bragging at external corp events that you don't give them raises ... Arrogant and ignorant

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada as a contractor for more than 3 years

Pros – If you are a selfish self-serving person who doesn't mind trampling your co-workers to get ahead then this is the place for you.

Cons – Employee approval ratings are very low for a reason. This is a company that does not serve its employees or its clients but -rather- serves its investors. In the 3 years that I worked for them (I am thankfully moving on soon) there were 4 employees (out of 50 staff) that went on stress leave from the working conditions. If you are in the media there are far better and more caring companies to find work with.

Advice to Senior Management – Start caring about your employees and the people affected by your greed to acquire more and more all while laying off and leaving people passionate for the media industry behind.

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada full-time for more than 7 years

Pros – Good pay. Strong brand and ability to understand why companies fail.

Cons – Lacking top talent, unable to retain or attract talent that drives innovation. Too much emphasis on short term numbers in order to sacrifice long term growth. Case in point, if as a company, you are noticing year after year that long distance portfolios are down, instead of firing folks to meet your numbers, why not invest in future growth programs? Why not an alternate to Skype?

Advice to Senior Management – Only when you realize what the constituents really think about Bell, you will start noticing that you are another RIM -- too focused on hiearchy, old school top-down dictation and less focused on work that will make you survive. Then again, most execs are planning their 4 years, not company's 10 years.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Bell Canada full-time for less than a year

Pros – none that I could tell

Cons – For Customer:
- The DSL support is outsourced in El Salvador by Stream
- The people being hired has absolutely no knowledge about DSL technologies.
- The training for their support team lasts only 2 weeks in order for them to start assisting customers on DSL technologies!!!!.
- People are being hired even with poor english levels.

For Employees:
- Since it is an outsourcing, be prepared for exploitation
- Breaks last for 15 minutes (it includes time spent in the bathroom)
- No job stability at all since they could fire you out of nowhere.

Advice to Senior Management – Provide better training so you don't have to be firing people. Also, that will be providing your customer's with a better experience.

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada full-time for more than 7 years

Pros – Great people, understanding and helpful work culture

Cons – Little to no room for growth

No, I would not recommend this company to a friend

Former Employee – worked at Bell Canada full-time for more than 3 years

Pros – - Large, established organization, with many business units offering flexibility

Cons – - Too many head office / corporate layers, leading to heavy reporting when in a business unit
- Inability to develop talent and adapt to fast changing pace of the market

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Bell Canada

Pros – free phone calls, to anywhere in Canada

Cons – bad management, no promotion aspects

Advice to Senior Management – no comment at this time

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada

Pros – Used to be an excellent place to work, until Expertech took a 44% pay cut on the last contract, and Bell is trying to cut even more with this contract.

Cons – As an Expertech employee, Cope refuses to invest back into the frontline technicians that have built the Bell network, just to satisfy his own pocket book! Corporate Greed! Stealing from the revenue generators of the company to satisfy share holders.

Advice to Senior Management – Treat your frontline technicans with more respect and come to the realization that we are the people that continually build the network for the end customer. If you continue to cut our wages and more, we will strike back! You won't get the hard work or dedication that has been given to this point!

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada

Pros – Depending where you land, you may have a decent team to work with, and cuise by. The biggest plus is definitely the ability to work remotely or from home. This being only acceptable in Bell Canada and not so in other companies in the group.

Cons – Bell has become a sweatshop. Top management puts unreasonable targets in their plans to satisfy the board and the market, and then everybody has to work in a frenzy to meet impossible targets, which obviously are not met. This means low bonuses payouts, pointing fingers, questioning roles, cost cutting, extreme pressure placed on everybody... Just a lovely place to work. Employees mean nothing. It's all about share price and the bonus the executives get. Layoffs are a yearly thing and that also means that whoever stays on, will have expanded responsibilities (same low pay).

Advice to Senior Management – Please stay away from whatever companies I work in! I have no respect for executives which have no interest in their teams. We're all numbers. I have no interest in crossing paths with them again.

No, I would not recommend this company to a friend

Current Employee – been working at Bell Canada

Pros – good pay and employee discounts

Cons – you are treated as a number

No, I would not recommend this company to a friend