Bell Canada

  www.bell.ca
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Bell Canada Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.2 361 reviews

76% Approve of the CEO

Bell Canada President and CEO George Cope

George Cope

(202 ratings)

59% of employees recommend this company to a friend

Review Highlights

Pros
  • Great work/life balance and opportunities for career growth through training and mentoring programs(in 18 reviews)

  • Good environment, Somewhat relaxed atmosphere, interesting projects to work on, good benefits(in 29 reviews)


Cons
  • Work-life balance is a real challenge with Bell undergoing the growth they are experiencing(in 16 reviews)

  • They are more geared towards sales than customer service(in 9 reviews)

122 Employee Reviews Back to all reviews
Relevance Date Rating
in

     

    A very typical telecom company

    Anonymous Employee (Former Employee)

    ProsI did consultanting work for them, didn't work directly for them. They are very fast paceded

    ConsHigher management is not as technical .

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good experience, bad vision

    Business Solutions Consultant (Former Employee) Edmonton, AB (Canada)

    ProsThe company provides a mature, stable, and safe place to work. Good brand, and good employee base. Good benefits program.

    ConsCorporate vision is still lacking to some extent. Company had some leading edge ideas that were not followed through on, and this has a negative impact on internal morale and client expectation.

    Advice to Senior ManagementShow more creativity and vision in the area of new product, service, and solution development.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    it was good

    Field Technician (Current Employee) Toronto, ON (Canada)

    Proswe get a chance to meet different people everyday and learn something new from them

    Consthis job is very hard in winter time when we have to work outside

    Advice to Senior Managementbe good with employees

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Musical Executives

    Sales Consultant (Current Employee) Calgary, AB (Canada)

    ProsStock options, pension, at one time there were many pro's that however is diminishing.

    ConsCannot deliver, you can sell but cannot deliver

    Advice to Senior ManagementGeorge has great vision, there needs to be more accountability in the provisioning process

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lots of opportunities

    Training Specialiste ( Coordination) (Former Employee) Montreal, QC (Canada)

    ProsBenefits, lots of challenges , fast paste

    ConsToo slow to react, lots of politics

    Advice to Senior ManagementCommunicate faster, be more transparent

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Bell needs to focus more on customer requests

    Central Office Technician I (Current Employee) Toronto, ON (Canada)

    ProsGeorge Cope is doing a much better job of late. Focusing on the future. Fibre to the node, then fibre to the Premises

    ConsNot listening to frontline employees is affecting customer retention. Need to unify TWI and TMI.

    Advice to Senior ManagementCustomers, not shareholders. Clean up the systems. Stop using overseas assigners and testers. They are not fluent in Bell procedure.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Support Line (Tech Division)

    Level II Tech Support - Bell TV - CS Contact Center (Former Employee) Toronto, ON (Canada)

    ProsIts a decent place to work the environment is very modern and the people you work with are relatively friendly. Bell is one of the biggest Canadian corporations you can find and are growing fast.

    ConsThe people you talk to sometimes make you want to jump off a cliff. Honestly its like people don't know how to turn on there TV without you telling them how. There was this one person who called me to delete an email that she sent to her husband (Who's email isn't even with Bell) which contained info on her cheating on him. She got mad when I told her that I couldn't do anything and wanted to cancel and I had to convince her not to cancel the service. You gotta deal with all this with a smile on your face.

    Advice to Senior ManagementBe a bit less PRish if that makes sense try to relate with people.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A lot of very smart people trying very hard to overcome a lot of corporate baggage.

    Senior Architect - Pre-sales Engineering (Business Markets - FIN & Ins ) (Former Employee) Montreal, QC (Canada)

    ProsExtremely good at managing existing business products - Operations and Integration teams are top-notch. Kick-ass network: only coast-to-coast-to-USA pure 100Gb.

    ConsProduct development lags IT industry - late to datacenters; late to cloud adoption. Products tend to be cookie-cutter and not very sophisticated. Astronomical costs structure for "one-offing" products to meet actual needs of clients.

    Advice to Senior ManagementBuild a much more flexible take-to-market product mentality.

    Yes, I would recommend this company to a friend

     

    Sales in Bell Canada

    Anonymous Employee (Former Employee)

    ProsA good company for understanding the value of procedures and processes that are necessary to protect the company, the employees and the customer. My experience was that the work environment was very good (some latitude to do things your way, but may come into conflict with the standard "bell" approach, to which you will need to conceded.

    ConsThe training regarding the processes and procedures is lacking and you will be expected to figure it out. As a sales person, you don't anything without company/management approval, which even then could come back and bite you.

    Advice to Senior ManagementDon't take things for granted and ensure that the values that Bell so aptly portrays, does in fact get reflected throughout the company.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great compensation but no growth

    Call Centre - Sales/Retention (Former Employee) Toronto, ON (Canada)

    ProsYou are equipped of a lot of selling tools. Great income potential and nice benefits.

    ConsUnprofessional team leaders and managers. Lots of politics inside.

    Advice to Senior ManagementDevelop the people. Train the managers to lead and not just to manage.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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