Bell Mobility

  www.bellmobility.ca
  www.bellmobility.ca

Bell Mobility Reviews

Updated December 3, 2014
Updated December 3, 2014
112 Reviews
3.2
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bell Mobility President & CEO George Cope
George Cope
37 Ratings

Review Highlights

Pros
  • Very supportive community there to help with work-life balance in a major way (in 9 reviews)

  • The free cell phone service some what made up for the not so great pay (in 8 reviews)


Cons
  • hard to have a work life balance at times (in 5 reviews)

  • call centre was shut down - in order to "expand operations out to the west" (in 4 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1.  

    Great Technology, greater potential to improve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Mississauga, ON (Canada)
    Former Employee - Operations in Mississauga, ON (Canada)

    I worked at Bell Mobility full-time (more than 3 years)

    Pros

    Salary above industry medium. Overtime are given autonomously, especially on Q / year end.

    Cons

    The company's yearly surveys are self serving - Directors needing to look good to their VPs. They highlight and blackink the true feedbacks, then redistributes to a propagandas chant.

    Negative attitudes are rampant, especially among the veterans (15, 20, 25 year alumnus). Their colleagues and managers are aware. Complaining is ill-advised - they'll mark it negatively on your record.

    Advice to ManagementAdvice

    Prioritize who you truly represent - your boss or your subordinates.

    Power 'word' clichés are transparent. Modern intelligent, highly educated people are far too polite to contradict, but once you leave the meeting, your reputation and intentions are disgusted unfavourably.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Getting worse each year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Brossard, QC (Canada)
    Current Employee - Sales Representative in Brossard, QC (Canada)

    I have been working at Bell Mobility

    Pros

    Good pay if you work hard with good benefits(Whats left of them)

    Cons

    Bad management, cut-backs in every way... less and less benefits every year

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company, too much politics, directors lack vision, diversity and original thought.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Mississauga, ON (Canada)
    Former Employee - Specialist in Mississauga, ON (Canada)

    I worked at Bell Mobility full-time (more than 8 years)

    Pros

    Most of the people are good people. 35% discount on all of their services. The CEO and leadership team are pretty on the ball, and paying attention to the world changing around them. They present themselves as more human than the VP's and Directors that act like Gods.

    Cons

    The people that suck up get promoted without proving their worth. "We've always do it this way" seems to be the silent mantra. They want to hire grads off the street and make them management in a year or so. Bell is slow to adapt at the department/director level.

    Advice to ManagementAdvice

    Listen to your staff, take chances. Compensate your employees at market value. Being Caucasian shouldn't be a pre-requisite to becoming senior management. HR should actually try to do something when employees reach out to them about unfair treatment, unethical hiring practices etc. instead of just diffusing and hoping that issues solve themselves.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    The biggest issues are not about Bell per say... but about management... and politics!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Montreal, QC (Canada)
    Current Employee - Support in Montreal, QC (Canada)

    I have been working at Bell Mobility full-time (more than 10 years)

    Pros

    Depending on your department/manager, Bell can be a good place to work at. Good work life balance. Employee discount plan. Some parts of the benefits plan are nice.

    Cons

    Politics and hidden agendas. Management, in general, doesn't actually care about employees. Raises are practically non existent. Medical and dental plans are poor. General attitude of people is lousy (unfriendly). No clear vision from top down. Little to no support in general. Mostly an individualistic mindset.

    Advice to ManagementAdvice

    Get to know your employees... not only the sales people. Learn how to become people leaders. Motivate, support and teach. Be genuinely friendly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Heavy work load, good bonus potential

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Mobility

    Pros

    - Base salary & bonus structure is descent.
    - Flexible hours.
    - Self directed and you have a lot of control over work/life balance.
    - valuable training offered.
    - 3 weeks vacation/benefits

    Cons

    - On Boarding is tough. Little direction with maximum productivity is expected.
    - Politics
    - Work load can be quite aggressive depending on area.
    - Processes are convoluted.
    - High turn over rate.

    Advice to ManagementAdvice

    More support is needed for new employees and a more structured New Hire Training package would avoid unnecessary frustrations and possibly reduce turn over rate. Procedures aren't consistent and need to be better organized.

  7.  

    Decently paid cog in the wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at Bell Mobility full-time (more than 5 years)

    Pros

    Decent pay for a reasonably challenging job.

    Cons

    Just don't expect the systems and processes to work as they should.

    Advice to ManagementAdvice

    Provide some type of performance or rate of increase ability over the years (e.g. yearly increases in pay). When the company continues to show $500M profit (Not GROSS) per quarter we do have enough money to flow through to employees outside of the CEO (who appears to be average $20M+ per year.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good and Secure but too slow for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)

    I have been working at Bell Mobility full-time (more than an year)

    Pros

    - Great starting salary, really great for the 1st work place (Pricing Team)
    - I have a good team, people are open and approachable
    - the job is very secure and predictable once you are full-time
    - 30% off all Bell services!
    - great company cell phone plans (sometimes paid in full by the company)
    - good health benefits (I think..I haven't seen much)

    Cons

    - is just so slow..being slow is probably the worst thing for me personally. Once in a while there will be a pressing dead-line - that's when I feel that my brain is alive. All the other times, feels like I am doing busy work, mostly. To be fair though, I am not crazy about the field I am in, but most people (under 30) find it too slow

    - a lot of procrastination is going on at all the levels below VP. This makes you plain lazy!

    - overall feells like this is a great place to be when you have a family and you want stable 9-5 (4..) working hours. The job is predictable, pays well, secure! Doesn't challenge me enough in my 20s.

    Advice to ManagementAdvice

    Bell is a really great place and getting better every year. It is understandable that a company of this size is very slow. The size also brings stability. I am sure most people love their jobs for all the security and good pay/perks.

    It is just very hard to stay passionate and sharp in such a slow culture.. Would be great if you could create a special, experimental if you will, place/campus/floor where more creativity can be happening! Where the environment is more young people oriented with flexible working hours and all the cool things tech companies are offering. Professional Management Program was amazing in that sense. If you want young creative people to be crazy about Bell, that's something I would consider doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Mobility part-time (less than an year)

    Pros

    -Free demo phone that has unlimited everything
    -Commission

    Cons

    -Better training-
    -More control instead of calling in for every little thing

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Sales Training

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Representative in Hamilton, ON (Canada)
    Former Employee - Sales Representative in Hamilton, ON (Canada)

    I worked at Bell Mobility part-time (more than 3 years)

    Pros

    Thorough sales training provided with certificate and additional training opportunities given. Training is done in a team setting which can be fun at times. The work place was quite relaxed and a discount is given for Bell Services.

    Cons

    Sometimes the competition can be a lot for sales as people compete for commission. The store can get busy at times and we were often made to mop and sweep the store.

  11.  

    overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Account Associate in Montreal, QC (Canada)
    Current Employee - Small Business Account Associate in Montreal, QC (Canada)

    I have been working at Bell Mobility full-time (more than 5 years)

    Pros

    well paid and a good work life balance

    Cons

    no enough opportunity for advancement

    Recommends
    Neutral Outlook

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