Bentley Bratcher & Associates

www.bentleyassoc.com
Engaged Employer

Bentley Bratcher & Associates Reviews

Updated July 24, 2015
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Bentley Bratcher & Associates Managing Partners Gregory O. Bratcher
Gregory O. Bratcher
4 Ratings

5 Employee Reviews

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  1. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX

    I have been working at Bentley Bratcher & Associates full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love the staff I work with the people and employees are nice

    Cons

    Claudia and Greg the owner's are the worse here they both have very bad management skills and they give you an attitude. It is not worth the pay if you apply here as a Administrative my advise is RUN don't take is Claudia is a Devil in a pretty package

    Advice to Management

    Claudia and Greg need to take a management class or something to control there attitude's


  2. Helpful (2)

    Unprofessional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bentley Bratcher & Associates full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Snacks, drinks, and coffee provided daily. Nice building with a deli inside. Lunches and massages sometimes provided for busy season. Software is user friendly, staff is committed to working hard and staying overtime. Most managers are approachable.

    Cons

    High turnover. Many offices are empty from previous employees that left. Employee retention is not their strong suit. Most of the tenured staff come in late, or don't show up to work everyday and are difficult to reach for customer questions/issues. Communication seems to have a significant barrier, as most critical information is not immediately communicated beforehand. Training is little to none, and specific management can be impatient, belittling, and profane. There is no sense of reason or understanding that seems to come with the territory of working here, and be expected to show no sense of urgency to leave on time it is expected that you stay working everyday past the time you were scheduled, or you will indefinitely be frowned upon.

    Advice to Management

    Build your team. Foster growth. Build a bench, so that when people leave you have good employees to fall back on. Send your leaders to a training class, so that they can be better mentors. Value your people, not only physically, but mentally. Reward and recognize the good, minimize the bad. Organize the staff, open the communication lines, and hold people accountable.


  3. Helpful (4)

    Worst employment experience of my life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Tax Accountant
    Former Employee - Senior Tax Accountant

    I worked at Bentley Bratcher & Associates full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There was plenty of work to go around; no worries about idle time.

    Cons

    Little to no management supervision of staff; no feedback provided by supervisors. Corrections made to your work aren't communicated to you (you can't learn from mistakes you are not aware you are making). Hostile/profane managing partner. He really needs some anger management counseling.

    Advice to Management

    Value your staff. Provide feedback, BEHIND CLOSED DOORS.


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  5. Helpful (3)

    Lacking in management skill causing high turnover rates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bentley Bratcher & Associates full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They had every intention to make the firm better to resolve their turnover issues, but they never seem to realize that the problem is not the people below them -- but the partners themselves. They provide food during busy season and have snacks in the kitchen. Great 401K and health insurance benefits -- for the employees who were eligible for them.

    Cons

    A glowing 4-star review somehow graces their page that claims that the firm suffered from turnover and that the employees who left "were not a good fit and not willing to work hard and learn." The employees who recently left the firm are some of its best, most hard-working employees who had a major contribution in helping the firm improve (in every way they can). In fact, a majority of these people now work for a Big 4 accounting firm, which is a testament to their aptitude and skill. A Big 4 accounting firm is not exactly where people "not willing to work hard and learn" are hired -- in fact, it is where the brightest and smartest accountants belong. If management simply recognized the core issue (which would be themselves), instead of pawning off the blame on other people and accusing them of not willing to work hard and learn, they would be much better off. As an accounting firm, honesty is key to providing quality services to your clients, and if you can't be honest about why you are suffering from turnover issues, then it poses as a challenge as to how you maintain business with your clients.

    Advice to Management

    Do not blame the people who left as being unwilling to learn because we put up with your inability to handle or manage your employees as much as we can to help your firm continue to function despite the fact that it was on the brink of faltering every busy season. Listen to your employees for once and do not deny the fact that you and your attitudes/personalities are the reason for your high turnover rates.


  6. Helpful (6)

    Hostile Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bentley Bratcher & Associates full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The firm provides the standard niceties like free snacks and sodas, dinner once a week during busy season and lunch on Saturdays. The Christmas party is nice and each employee receives a fairly extravagant Christmas gift.

    Cons

    This is the most hostile work environment I, or anyone I know, has ever experienced. The owners have no issue with screaming, cursing and telling employees they are "worthless". Owners also talk about managers and staff in a negative way to other employees. Adequate training and mentoring is not provided, and less experienced employees are left to figure things out themselves. Most employees are terrified to speak to the managing partner. Out of 6 managers that were hired in 2011, only 2 remained at October 2012. Of the 3 seniors that were employed at the firm in January 2012, only 1 remained at November 2012. Of the 9 associates that were employed in January 2012, only 3 remained at December 2012. There has also been significant turnover in the administrative staff. As of December 2012, there has only been one new hire to replace this turnover (a manager). Employees are not treated with respect or professional courtesy. Lunches over an hour and any time absent between 8-5 must be pre-approved and require use of vacation time as opposed to coming in early or staying late to make up the time. Work-life balance is non-existent because the firm cannot stay adequately staffed due to the treatment of its employees. There are numerous administrative meetings that never result in any action or innovation. The managers are ineffective at enacting any true change because the owners hinder any change. In addition to the issues with the work environment and treatment of employees, the quality control review of the work product is sub-par. Projects are finalized and provided to clients with errors on a regular basis. The combination of lack of proper training and lack of top level review is a recipe for disaster in the accounting industry. The firm lost countless clients in 2012 due to poor client service and work product. The issues start at the top and will not change because the top level people are not willing to change.

    Advice to Management

    Learn to treat people with decency and respect. Lead by example and inspiration instead of fear and bullying.



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