Best Buy Canada

www.bestbuycanadaltd.ca

Best Buy Canada Reviews

Updated January 26, 2015
Updated January 26, 2015
206 Reviews
3.0
206 Reviews
Rating Trends

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Ron Wilson
28 Ratings

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 20 reviews)

  • There was a great work environment with fun team dynamics (in 15 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 10 reviews)

  • Also, they really push you to sell service plans for their products (in 10 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Clean job with less pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada

    Pros

    It sounds good that you work for Best Buy

    Cons

    Very less paying and unequal raise in different departments. Although doing same kind of stuff.

  2.  

    Antiquated business model with little support provided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)

    I worked at Best Buy Canada part-time (more than a year)

    Pros

    Discounts are fantastic, flexible schedule.

    Cons

    Antiquated business model with total lack of leadership and training.

    They try to push a culture which just isn't supported by their managers.

    Advice to ManagementAdvice

    Start by making trainings regular and interactive.

    Look into the online purchasing model and start offering employees better incentives to stay with the company than just the discounts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Another Corporate Monolith in Form and Function

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Toronto, ON (Canada)
    Former Employee - Geek Squad, Agent (CIA) in Toronto, ON (Canada)

    I worked at Best Buy Canada part-time (more than a year)

    Pros

    - Co-workers are empathetic and understanding
    - Application process is straightforward
    - Training is relatively well-structured

    Cons

    - Corporate structure makes lasting change impossible
    - Pay is not equal to work demanded from employees
    - Management often fails to stand-up for employees

    Advice to ManagementAdvice

    Understand the departments outside your own (I'm looking at the retail managers who supervise the Geek Squad employees especially), if you don't understand what you're asking of your employees, maybe seek out that knowledge so you won't sell them down the river in the future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Company that needs to revisit its purpose for existing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Specialist in Toronto, ON (Canada)
    Former Employee - Mobile Sales Specialist in Toronto, ON (Canada)

    I worked at Best Buy Canada part-time (more than 5 years)

    Pros

    Meeting new people and seeing new technology. Having the opportunity to purchase technology for cheaper when the company can't sell the product in time. Having very useful people around to help you with anything technology related. Geek Squad ready to help you with everything related to your computer of your TV.

    Cons

    Poor leadership and inconsistency through all levels of management. One manager may value one thing over another which creates confusion at the store level. Compensation must be revised. It is difficult to stay motivated on very low salary with minimal incentives to sell services. Some services were definite money grabs and lack of support for the customer after purchasing services was very disappointing. Moving up in the company required moulding into a very specific person and seeing the revolving door of managers throughout the years gives little incentive to move up in the company.

    Advice to ManagementAdvice

    Increase training opportunities and train managers to live company values

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good place to get experience but definately not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Vancouver, BC (Canada)
    Former Employee - Sales Manager in Vancouver, BC (Canada)

    I worked at Best Buy Canada full-time (more than a year)

    Pros

    Somewhat flexible hours but absolutely no work/life balance. To continue working here you have to be married to your job. You can move up as long as you know how to network yourself (aka.. cozy up to the right people).

    Cons

    Absolutely no direction or company vision. The company has it's hands tied and will not grow. The big box days are a thing of the past... get in, get the experience and get out.

    Advice to ManagementAdvice

    Appreciate and listen to your people. Dictatorship style management and management by fear is a thing of the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Merchandise Manager in Burnaby, BC (Canada)
    Current Employee - Assistant Merchandise Manager in Burnaby, BC (Canada)

    I have been working at Best Buy Canada full-time (more than 5 years)

    Pros

    -Decent work environment
    -Friendly co-workers
    -Staff purchase

    Cons

    -Senior leadership don't know how to run a brick and mortar business any more
    -Bonus structure is terrible
    -Pay is low
    -Website development is too slow and company is behind in the ecom market

    Advice to ManagementAdvice

    -Rebuild the websites from scratch, with more focus on speed and reliability
    -Consider not cutting more and more benefits as it cuts moral and productivity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great for developing skills, unfair compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Burnaby, BC (Canada)
    Current Employee - Business Analyst in Burnaby, BC (Canada)

    I have been working at Best Buy Canada full-time (more than 3 years)

    Pros

    Great skills development
    Great benefits
    Good growth opportunities
    Nice cafeteria at head office
    Good staff discount
    Nice people to interact with

    Cons

    Way-below market salaries
    Politics
    Long hours for some positions
    Culture of cost-cutting leads to loss of good employees
    Disorganization - feels like you are always chasing the ball

    Advice to ManagementAdvice

    Be more honest, don't talk in riddles, and pay up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    They don't care about personal development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Burnaby, BC (Canada)
    Current Employee - Business Analyst in Burnaby, BC (Canada)

    I have been working at Best Buy Canada full-time (more than 3 years)

    Pros

    Great co-workers, good location of the CHQ, shuttle from Metrotown to their CHQ

    Cons

    They don't care about personal development, for them you are only one monkey that can be replaced immediately with another one, low pay, below the industry standard

    Advice to ManagementAdvice

    Stop the micromanagement, trust your people and please increase your salaries!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Electronics Installation Technician
    Current Employee - Mobile Electronics Installation Technician

    I have been working at Best Buy Canada full-time (more than 3 years)

    Pros

    Decent financial compensation for the more technical positions that were available during this period of time. Actually seemed like you would be able to build a career in retail :s

    Cons

    All went to hell once some corporate restructuring happened with the management of their mobile electronics & geek squad departments. Jobs cut, opportunities dissapeard.

    Advice to ManagementAdvice

    Don't mess with a good thing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy Canada part-time

    Pros

    flexibility, easy, interactive, social, bleh

    Cons

    management issues, 10.15/hr, service jobs are terrible, people are unreasonable

    Advice to ManagementAdvice

    find more effective ways to motivate employees

    Doesn't Recommend
    No opinion of CEO

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