Best Buy Canada

www.bestbuycanadaltd.ca
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Best Buy Canada Reviews

Updated February 26, 2015
Updated February 26, 2015
86 Reviews
3.0
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Wilson
86 Ratings

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 20 reviews)

  • There was a great work environment with fun team dynamics (in 15 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 10 reviews)

  • Also, they really push you to sell service plans for their products (in 10 reviews)

More Highlights

86 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Best Buy at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior in Beverly Hills, FL
    Current Employee - Senior in Beverly Hills, FL

    I have been working at Best Buy Canada

    Pros

    You'll meet and work with great people within your department.
    It really is a team environment.

    Cons

    Management doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to ManagementAdvice

    Instead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.

    Recommends
    Disapproves of CEO
  2.  

    Loved this job, worked with a lot of great people. Lot's of room to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Process Supervisor in Victoria, BC (Canada)
    Former Employee - Product Process Supervisor in Victoria, BC (Canada)

    I worked at Best Buy Canada full-time (more than a year)

    Pros

    Great products, Managers are awesome, time off was easy to attain even on a senior level.

    Cons

    Unstable Business, several remodels and store closures. Dying breed of big box stores.

    Advice to ManagementAdvice

    Store management was generally great, Management at a District level left something to desire.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy Canada

    Pros

    fun environment good orientation staff is friendly

    Cons

    hours dedicated to those who have more sonority

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  5.  

    Very busy environment where structure of the company is not well defined.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada full-time (more than 8 years)

    Pros

    Lots of opportunities within the company

    Cons

    Benefit is not as good as other similar size cooperation.

    Advice to ManagementAdvice

    Need to find ways to retain employees.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Non-commission but there is still pressure?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Specialist
    Former Employee - Mobile Specialist

    I worked at Best Buy Canada part-time (more than a year)

    Pros

    In my opinion the best part about working at Best Buy were my coworkers. The environment was always so friendly and everyone makes the best of each day, I ended up making friends for life.

    Cons

    Best buy always talks about how they are non-commission yet the management puts so much emphasis and pressure on selling services and warranties. It gets to the point that you feel like selling a product "dry" is frowned upon.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fun experience but pay could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Specialist in Lethbridge, AB (Canada)
    Current Employee - Mobile Specialist in Lethbridge, AB (Canada)

    I have been working at Best Buy Canada full-time

    Pros

    Great coworkers and team who are dedicated to providing the best experience for customers
    Satisfying when you feel like you've really helped someone and got them the best deal
    Fun place to work when managers aren't breathing down your neck

    Cons

    Pay is mediocre, even though they claim that their pay is meant to compete with commission salesmen
    Management pressures sales staff heavily, as they are commissioned
    Scheduling can be a nightmare at times, but this is anywhere in retail
    Top Management can sometimes not be in the store for days at end
    Ability to move up hampered by "lifer" managers who will never leave unless their position is eliminated
    General Managers must come from a manager factory, as they are all exactly the same

    Advice to ManagementAdvice

    Pay your employees more fairly, and hold yourselves to the same standards you hold us to

    Recommends
    Negative Outlook
  8.  

    Poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Specialist in Montreal, QC (Canada)
    Former Employee - Mobile Specialist in Montreal, QC (Canada)

    I worked at Best Buy Canada

    Pros

    Great employee discounts, relax reatil job.

    Cons

    A lot politics, unreasonable pressure from District managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Mobile Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Lead in Burnaby, BC (Canada)
    Current Employee - Best Buy Mobile Lead in Burnaby, BC (Canada)

    I have been working at Best Buy Canada

    Pros

    To learn retail management and non commission based environment. To know how to motivate staff and multi-carrier knowledge

    Cons

    There's no career movement in the company. Very little work life balance. Sales target are pushed very hard even when it's non commission based environment.

    Advice to ManagementAdvice

    Junior management is easy to get into but not too many options after that.

  10.  

    Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Burnaby, BC (Canada)
    Former Employee - Business Systems Analyst in Burnaby, BC (Canada)

    I worked at Best Buy Canada full-time (more than a year)

    Pros

    Good Health and Dental Benefits
    Amazing people
    Employee discounts

    Cons

    Bandage based solutions nothing is resolved
    Managers who do not know much about the IT systems
    below market salaries

    Advice to ManagementAdvice

    Be more honest, don't talk in riddles, and pay employees well
    Listen to employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not Bad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy Canada part-time (more than 5 years)

    Pros

    -Flexible schedule
    -Decent pay (for a retail job)
    -Good hours if you work hard
    -Fun people
    - A lot of the people that work there are young and there is a lot of activities to do outside of the work place

    Cons

    -Management cares more about adding extra service plans over anything else
    -A lot of times management will throw you under the bus to close a deal
    -Felt that too many times product would be discounted just to add service plans

    Advice to ManagementAdvice

    Trust your employees.

    No opinion of CEO

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