Best Buy Canada
3.2 of 5 171 reviews
www.bestbuycanadaltd.ca Burnaby, Canada 5000+ Employees

Best Buy Canada Reviews

Updated Jun 9, 2014

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3.2 171 reviews

                             

62% Approve of the CEO

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Ron Wilson

(16 ratings)

61% of employees recommend this company to a friend
69 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Best Buy at a glance

    Senior (Current Employee)
    Beverly Hills, FL

    ProsYou'll meet and work with great people within your department.
    It really is a team environment.

    ConsManagement doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to Senior ManagementInstead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.

    Yes, I would recommend this company to a friend

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    Great while it lasted

    Supervisor (Former Employee)
    Toronto, ON (Canada)

    ProsGreat experience, easy promotions if you rub the right shoes.
    Great discounts.
    Good benefits for a retail position.
    Great co-workers.
    Flexible hours.

    ConsThe higher your position on the ladder, the less of a life you will have outside work.
    No training from management as you climb the ladder.
    High demands from management, but no instruction.

    Advice to Senior ManagementChoose your staff and store managers carefully.

    No, I would not recommend this company to a friend

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    Experience depends entirely on management

    Home Theatre Specialist/Mobile (Current Employee)
    Toronto, ON (Canada)

    ProsDiscount is pretty good (cost + 5%) as well as various employee purchase plans.
    Pay is above average
    Laid back environment when the store isn't busy
    Can move up in the company if committed

    ConsSelling like you're on commission.
    No work/life balance. Your availability must include ~3 weekdays and friday/sat/sun.
    In-store politics
    Depending on the location, management can make or break the store.
    I have seen favoritism at multiple locations (favored employees are given double standards)
    Job gets tedious and repetitious

    Advice to Senior ManagementRecognize that some mid-level management (seniors/supervisors) overstep their authority at times.
    Tone down the favoritism.
    Be consistent. Some associates can get away with anything while others get disciplined for much less.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    It'll be fun at first, then get boring real fast

    Computer Specialist (Current Employee)
    Toronto, ON (Canada)

    ProsDecent employee discounts on product/services
    Usually have hours if you want more
    Meet amazing people
    Learn a lot about products and how they work
    Continued learning through "quizzes"
    Managers have a big impact on the environment of the store, good managers, good store

    ConsPolitics always being thrown around in management
    Whole "No pressure" selling is complete B.S
    Booking time off can be difficult especially if your store hires a lot of part time students (during exam season)
    Don't seem to value part timers - seen as disposable work

    Advice to Senior ManagementStop the politics and start to open your eyes to keep valuable employees that do fabulous work to stay

    No, I would not recommend this company to a friend

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    Learning what makes a retail ops run!

    Business Analyst (Current Employee)
    Burnaby, BC (Canada)

    ProsThis is the place to work if you're looking to gain some valuable back office experience. People are generally friendly and willing to help. There are areas to grow from Merchandising, Finance, HR, IT, etc. On-line merchandising or eCommerce business has grown exponentially.

    ConsRetail has been hard hit of late and just coming around to profitability. As a result, there has been headcount reductions and other cutbacks.

    Advice to Senior ManagementAllow your employees to take courses and get more training.

    Yes, I would recommend this company to a friend

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    Pays well , weird company

    Key Holder (Former Employee)
    Vancouver, BC (Canada)

    ProsPays well to regular associate, great discounts at best buy and future shop

    ConsFires their employees like a game, no job security

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good sales experience, good managers, great policies

    Montreal (Former Employee)
    Montreal, QC (Canada)

    ProsNon-commission, discount was pretty good. Flexible hours and the general manager at the location I worked at was incredible

    Consnot many, the only thing would be some customers. Lots of people will come in just looking for a deal because theyre shopping where they are.

    Advice to Senior ManagementNeed some better compensation

    Yes, I would recommend this company to a friend

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    Mobile specialist

    Mobile Sales Specialist (Current Employee)
    Edmonton, AB (Canada)

    ProsLeast stressful place to work. Usually employe a younger crowd. If you work hard they will notice and promote you. Pay/raises has been better than minimum wage.

    ConsManagers. "Delegate and disappear" I could not tell you what they do other than check numbers and answer key calls.

    Advice to Senior ManagementIt was better before when they had individual departments.

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Lots of beaurocracy

    Anonymous Employee (Current Employee)

    Pros-fun coworkers
    -decent benefits if you want them
    -employee discount on a wide range of stuff

    Cons-unfair compensation
    -too many people to really make a difference or have any of your ideas heard
    -you have to suck up to succeed
    -upper management all come from the stores so they have old-fashioned views about anything to do with the internet

    Advice to Senior Managementactually listen to your employees and change up the way you do things

    No, I would not recommend this company to a friend

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    In-store Retail experience at its finest

    Retail Associate (Former Employee)
    Brampton, ON (Canada)

    ProsGreat training program. You'll learn a lot about tech products over time. Great discount. Management at corporate level is great--- too bad you'll barely ever get to talk to em.

    ConsPeople sometimes think you're a flea market. Management is constantly counting your numbers and treats you like you are on commission, even though you are not.

    Advice to Senior ManagementI know you train employees to try and be a friend of the consumer and give them honest advice.. but your management is getting hired and fired for the dollars. In this tough time of showrooming - you need to go back to your roots and remember that your employees are your biggest assets. Worry about customer service and the sales will follow.

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