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Best Buy Reviews in Houston, TX

Updated August 10, 2014
Updated August 10, 2014
5,618 Reviews

3.3
5,618 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,766 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Low Paying, Nice Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Counter-Operations Agent (COA)  in  The Woodlands, TX
    Former Employee - Geek Squad, Counter-Operations Agent (COA) in The Woodlands, TX

    Pros

    This company will work around your school schedule, and has a very small incentive while you're with them.

    Cons

    Low pay, huge corporate ladder, management doesn't communicate with its employees.

    Advice to ManagementAdvice

    Fire half of the management, this company has too much red tape.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great employees, Management only looks out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX

    Pros

    Decent pay if its your first job

    Cons

    Raises are anywhere from 10-30cents a year

    Advice to ManagementAdvice

    Take care of your employees and they will take care of you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Only good as a temporary position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Protection Associate  in  Houston, TX
    Former Employee - Asset Protection Associate in Houston, TX

    Pros

    Great coworkers!
    Employee discount
    Flexible Hours
    Great place to work if you are into electronics

    Cons

    Poor Wages
    Poor Management
    No Breaks/Lunches
    Security plan is very weak and does not allow for effective loss prevention.

    Advice to ManagementAdvice

    You need to keep a full staff on the premises at all times. Customers do not get the help they are looking for and employees cannot take breaks or lunches when you only keep a bare bones staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Worst place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA)  in  Houston, TX
    Former Employee - Geek Squad, Agent (CIA) in Houston, TX

    Pros

    Nothing pro to say about this company

    Cons

    no training, pay is a bit over min wage, management doesn't even know half the company policies ect ect

    Advice to ManagementAdvice

    Get some training and treat your employees better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great for high school and college attendees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    Pros

    - most people who work there are laid back
    - hours always available

    Cons

    - can be very cliquish amongst management
    - black friday is like a religious holy day to them
    - regardless of what management does, you will be held accountable for their actions as well as your own as a CSR
    - pay sucks and now has cap

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I did not enjoy working for this company at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Sales Consultant  in  Sugar Land, TX
    Former Employee - Wireless Sales Consultant in Sugar Land, TX

    Pros

    Up to date on latest technology

    Cons

    Little to no training
    Discount is not good
    Highly competitive
    Long hours

    Advice to ManagementAdvice

    Oversee training of new employees more carefully, do not allow them to go on to the floor with minor computer training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    As a lower level, it's a decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Houston, TX
    Former Employee - Operations Supervisor in Houston, TX

    Pros

    Decent pay compare to other retailers or what's left of other retailers.

    Some stores are flexible with hours

    You get some retail experience that may help you in the future, depending on what you're planning on doing in the future.

    Cons

    It's hard to give the company a lot of pros considering my positions varied greatly during the 9 years I worked there. If you're a line level employee, expect to be pressured to sell a variety of protection plans, subscriptions, etc. If you make it through to the higher levels of management, expect even more pressure without inhibition. Yelling, cussing, threatening, etc... The HR dept is almost non-existent if the issue is not sexual in nature.

    Advice to ManagementAdvice

    While I understand that you have quite a bit of pressure on you from your district and regional staff, please respect your line levels. Work with them, lead them, treat them with respect. This maybe a narrow point of view from the couple of stores I worked in, but the corporate culture that runs through almost all Best Buys is a very similar one. Managers are very concerned about numbers that they forget about people. What's a company without its people?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    It was a fun one while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer & Tablet Specialist  in  Pearland, TX
    Former Employee - Computer & Tablet Specialist in Pearland, TX

    Pros

    Higher than average pay.
    Great co-workers to work with.
    Discounts
    Accommodations

    Cons

    Awkward hours (Ex: 2-Close [10p.m-12a.m] then being back up there to open at 8-9)
    Uncommunicative Managers and Supervisors.
    C.E.Ws

    Advice to ManagementAdvice

    Actually listen to your employees, don't just blow us off with empty promises. I only worked there for about 7 months but management was insane, expecting something different doing the exact same thing every day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not the Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    Pros

    Simple job very straight foward.

    Cons

    Too heavy a focus on Sales. Not the customer centered sale culture they put forward. They use sale floor personnel to staff Geek Squad with techs. These people have no tech experience at all, and therefore hinder the ability to pure real techs to preform their jobs propperly.

    Advice to ManagementAdvice

    Hire real PC techs and do not staff Geek Squad with pure sales staff with no experience. This puts a foul stain on the image that you want to present to the customer as a one stop worry free service department.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not a place to grow a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Senior  in  Houston, TX
    Former Employee - Customer Service Senior in Houston, TX

    Pros

    You will gain sales experience and knowledge of working in a large company.

    Cons

    treatment of employees, no job securtiy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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