Best Buy Reviews in Houston, TX

Updated October 15, 2014
Updated October 15, 2014
5,961 Reviews
3.3
5,961 Reviews
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Best Buy CEO Hubert Joly
Hubert Joly
1,942 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 744 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 316 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 201 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 184 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pearland, TX
    Former Employee - Sales Associate in Pearland, TX

    I worked at Best Buy part-time (more than 3 years)

    Pros

    They have a good discount.

    Cons

    The management sucks. The pay is low. The place is a very stressing environment

    Advice to ManagementAdvice

    Better pay

    No opinion of CEO
  2. 1 person found this helpful  

    Great place if you're wiling to play corporate politics and work harder than everyone else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Specialist in Houston, TX
    Former Employee - Merchandising Specialist in Houston, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    The discount and work experience, good base pay, and I'm not sure about other stores, but at my individual store, great leadership team.

    Cons

    Insane levels of tedium, favoritism, low odds of getting raises, no work-based incentives so there was no competition in the store.

    Advice to ManagementAdvice

    Create a better work environment by creating some kind of incentive for hardworking and good selling people so that they have reason to work hard, otherwise people will just slack off and create a toxic environment for people to shop in.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Low Paying, Nice Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Counter-Operations Agent (COA) in The Woodlands, TX
    Former Employee - Geek Squad, Counter-Operations Agent (COA) in The Woodlands, TX

    I worked at Best Buy full-time (more than 3 years)

    Pros

    This company will work around your school schedule, and has a very small incentive while you're with them.

    Cons

    Low pay, huge corporate ladder, management doesn't communicate with its employees.

    Advice to ManagementAdvice

    Fire half of the management, this company has too much red tape.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great employees, Management only looks out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX

    I have been working at Best Buy full-time (more than an year)

    Pros

    Decent pay if its your first job

    Cons

    Raises are anywhere from 10-30cents a year

    Advice to ManagementAdvice

    Take care of your employees and they will take care of you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Only good as a temporary position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Protection Associate in Houston, TX
    Former Employee - Asset Protection Associate in Houston, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    Great coworkers!
    Employee discount
    Flexible Hours
    Great place to work if you are into electronics

    Cons

    Poor Wages
    Poor Management
    No Breaks/Lunches
    Security plan is very weak and does not allow for effective loss prevention.

    Advice to ManagementAdvice

    You need to keep a full staff on the premises at all times. Customers do not get the help they are looking for and employees cannot take breaks or lunches when you only keep a bare bones staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worst place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Houston, TX
    Former Employee - Geek Squad, Agent (CIA) in Houston, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Nothing pro to say about this company

    Cons

    no training, pay is a bit over min wage, management doesn't even know half the company policies ect ect

    Advice to ManagementAdvice

    Get some training and treat your employees better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great for high school and college attendees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    - most people who work there are laid back
    - hours always available

    Cons

    - can be very cliquish amongst management
    - black friday is like a religious holy day to them
    - regardless of what management does, you will be held accountable for their actions as well as your own as a CSR
    - pay sucks and now has cap

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    I did not enjoy working for this company at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Sales Consultant in Sugar Land, TX
    Former Employee - Wireless Sales Consultant in Sugar Land, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    Up to date on latest technology

    Cons

    Little to no training
    Discount is not good
    Highly competitive
    Long hours

    Advice to ManagementAdvice

    Oversee training of new employees more carefully, do not allow them to go on to the floor with minor computer training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    As a lower level, it's a decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Houston, TX
    Former Employee - Operations Supervisor in Houston, TX

    I worked at Best Buy full-time (more than 8 years)

    Pros

    Decent pay compare to other retailers or what's left of other retailers.

    Some stores are flexible with hours

    You get some retail experience that may help you in the future, depending on what you're planning on doing in the future.

    Cons

    It's hard to give the company a lot of pros considering my positions varied greatly during the 9 years I worked there. If you're a line level employee, expect to be pressured to sell a variety of protection plans, subscriptions, etc. If you make it through to the higher levels of management, expect even more pressure without inhibition. Yelling, cussing, threatening, etc... The HR dept is almost non-existent if the issue is not sexual in nature.

    Advice to ManagementAdvice

    While I understand that you have quite a bit of pressure on you from your district and regional staff, please respect your line levels. Work with them, lead them, treat them with respect. This maybe a narrow point of view from the couple of stores I worked in, but the corporate culture that runs through almost all Best Buys is a very similar one. Managers are very concerned about numbers that they forget about people. What's a company without its people?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    It was a fun one while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer & Tablet Specialist in Pearland, TX
    Former Employee - Computer & Tablet Specialist in Pearland, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    Higher than average pay.
    Great co-workers to work with.
    Discounts
    Accommodations

    Cons

    Awkward hours (Ex: 2-Close [10p.m-12a.m] then being back up there to open at 8-9)
    Uncommunicative Managers and Supervisors.
    C.E.Ws

    Advice to ManagementAdvice

    Actually listen to your employees, don't just blow us off with empty promises. I only worked there for about 7 months but management was insane, expecting something different doing the exact same thing every day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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