Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews in Houston, TX

Updated November 30, 2014
Updated November 30, 2014
6,317 Reviews
3.3
6,317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,142 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Discount, Discount, Discount, Discount
    Nice for a first retail job, not difficult at all
    Discount, Discount, Discount, Discount

    Cons

    Management, hours, pay, employees, poor benefits, low pay, unreliable training methods.
    Lack of communication with management.

    Advice to ManagementAdvice

    Don't play favorites and promote the hardworking.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Feels like I live there some times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Spring, TX
    Current Employee - Sales Lead in Spring, TX

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Fun because you are around people of all types.
    Grow some great friendships.
    Pay is above average.
    Excellent way to learn about technology and customer selling skills.
    Benefits were okay.
    Tuition Reimbursement.

    Cons

    Leadership may not be practical at times.
    Favoritism is inevitable.
    Commission based environment, without the appropriate pay.
    Geek Squad Protection/Accessory Attachment is a must (Must strive at up selling) or you will either lose hours or be fired.

    Advice to ManagementAdvice

    There is more to the numbers than just the Manager of that area. I am a Sales Lead that practically does everything for the Department Manager and I am consistently ignored for the work I do in the department. All praise goes to the Manager who takes vacations and takes time off every other week.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Much better than my old jobs. Not really the best place to work part time but they have really good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist in Houston, TX
    Current Employee - Computer Sales Specialist in Houston, TX

    I have been working at Best Buy part-time (less than an year)

    Pros

    Good managers, good coworkers, employee discount, supposedly good 401k, great deals for employees like private auctions

    Cons

    Wont always work with school schedule, only want to sell protection plans, lots of e-learnings when you start, coworkers slack off sometimes

    Advice to ManagementAdvice

    Ensure that your managers know what they're doing. Hire people that WANT to work at the store, coming from someone with a passion for electronics. And fire people when they spend all day on their phones ignoring customers instead of letting it slide.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Best Buy Mobile Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX

    I have been working at Best Buy part-time (more than an year)

    Pros

    Very flexible, able to work around my schooling, great opportunity to move around and up if you stick with the company. Usually very friendly work environment.

    Cons

    Very young average age at store level, I was 26 and was older than most of the managers at my store, alot of micro-managing I assume because they are used to working with 17-18 year old kids. Pay is low, as expected, alot of sales training but no commission.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Advancement opportunities, the work environment is fun and having relationships with the customers can be very rewarding. They can work around your hours.

    Cons

    Low pay for the amount of work required. I went through 2 General managers in the year I worked there. High turnover rate.

    Advice to ManagementAdvice

    Engage more with the employees so the work can be done faster and more efficiently.

    Positive Outlook
    Approves of CEO
  7.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy part-time (less than an year)

    Pros

    discount is good always ever

    Cons

    pay is bad for support

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Rating Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent in League City, TX
    Current Employee - Advanced Repair Agent in League City, TX

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Good Benefit Package, 401k, Medical, Dental plans
    Fellow Employees in Geek Squad are nice to work with. Most of the Best Buy Employees however are lazy.

    Cons

    Lazy Best Buy Managers, Lazy Best Buy Coworkers,

    Lowest Tech Pay in any company I have seen in quite sometime. The pay sucks for what your job entails as far as a Advanced Repair Agent. Been with the company for over 5 years with Geek Squad and .25 cents a year raise is like a spit in the face. I bust my tail for that place regularly and I don't feel I am getting paid what I am worth.

    Advice to ManagementAdvice

    Step up to the plate and pay your Techs what they are worth.
    Work harder on training employees correctly on the sales floor.
    Actually Manage your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    More, More, More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Sales Associate in Houston, TX
    Current Employee - Home Theater Sales Associate in Houston, TX

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    I enjoy the diversity and cultural acceptance. I take advantage of the insurance and 401k

    Cons

    The only thing that matters is getting more. More GSP, more revenue, higher margin. I understand being profitable but at what cost? As an employee we are not commissioned but all I hear every day is how we have to make bonus. That means nothing to the people actually doing the work. I feel like I am padding the supervisors and managers pockets with nothing in return.

    Advice to ManagementAdvice

    Appreciate your employees with adequate compensation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Ok Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Flexible hours and free shirts. Co workers were very respectful at all times and managers seemed to be nice.

    Cons

    Constant pressure to sell sell sell garbage service protection plans that were way too expensive

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great Starting Point, Move on if you want to move up in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Specialist in The Woodlands, TX
    Former Employee - Inventory Specialist in The Woodlands, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Depending on your Leadership the training is great, Hours depending on what type of store you are at are good also

    Cons

    Lowest paid employees in retail next to walmart, If you want to move up in the company you need to join the local Good ole boys club. Its about who you know and not what you know.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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