Best Buy Reviews

Updated July 23, 2015
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4.0
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Best Buy CEO Hubert Joly
Hubert Joly
16 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

47 Employee Reviews

Sort: Popular Rating Date
  1. Cool People. Life Connections

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Katy, TX
    Former Employee - Sales Consultant in Katy, TX

    I worked at Best Buy (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Always some interesting to meet.

    Cons

    More of a job supplier than a career opportunity.

    Advice to Management

    Promote from within instead of filling open spots with whomever you see fit at the moment. Train your employees to be future leaders of the company not just spot holders.


  2. Not too bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Houston, TX
    Current Employee - Magnolia Home Theater Sales Associate in Houston, TX

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount, Works with your schedule

    Cons

    No accountability and pay could be better.

    Advice to Management

    Look at who's making the company money and give them something for doing so. Not talking about people who do their job, but people who go above and beyond


  3. Good job for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Houston, TX
    Former Employee - Customer Service Specialist in Houston, TX

    I worked at Best Buy

    Recommends
    Recommends

    Pros

    They worked with my school schedule and the system for requesting time off was easy to use. Lots of opportunities for advancement - I started out as a cashier, then moved to customer service and eventually sales. The discount is 5% above cost so sometimes it's significant (e.g. when buying the Best Buy brand) other times there was no discount (e.g. most computers, TVs, things they don't make money on alone). Overall a good company to work for.

    Cons

    You will be expected to push their protection plans. The pay isn't great. As a part-timer you only get a 30 minute lunch. Having to work Black Friday is pretty much awful.


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  5. fun easy at times can be stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX

    I have been working at Best Buy

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    non commission, benefits, great discount, fun enviroment

    Cons

    goals , no comission, the bonus structure


  6. Sales Ops

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Captain in Houston, TX
    Former Employee - Team Captain in Houston, TX

    I worked at Best Buy (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Met a lot of great people and was almost like a little community.

    Cons

    Over worked and underpaid. Full time positions are used as tools to make you work harder. Couldnt live off the low paychecks

    Advice to Management

    spread the wealth


  7. Laid Back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Houston, TX
    Former Employee - Teller I in Houston, TX

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible Scheduling BIG Discounts on merchandise. Friendly Employees Companies offer chances for Freebies all the time

    Cons

    Lack of customer service sometimes Big Push on selling company insurance plans

    Advice to Management

    Fix Geeksquad for Mobile, it doesn't make sense to push something that is no longer the superior product.


  8. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Supervisor in Humble, TX
    Former Employee - Sales Floor Supervisor in Humble, TX

    I worked at Best Buy full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent pay and continuing education. Rewards its employees for hard work and develops those who are interested into leaders.

    Cons

    The process to move up within the company was slow and delayed in the district that I worked in.


  9. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX

    I worked at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exceptional (to the point of fun) employee discount.

    Cons

    Low, bi weekly pay grade for sales consultants.

    Advice to Management

    Communicate.


  10. Gained sales and customer service experience, however, no commission and low hourly rate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Conroe, TX
    Former Employee - Sales Consultant in Conroe, TX

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employee discount on products. Gained knowledge about all the products. Great job if you get it for the discount and have another job for the bills.

    Cons

    Low pay for the job and minimal room for growth.

    Advice to Management

    Not much to say to management.


  11. Great except for store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in League City, TX
    Former Employee - Customer Service Specialist in League City, TX

    I worked at Best Buy

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly, easy going, everyone knows what they're talking about when it comes to their respective departments. Never met an employee that was rude to me!

    Cons

    Had to move my surgery date because they would not give me time off for no apparent reason and then asked to leave the company because of my medical issues.

    Advice to Management

    Store manager is very rude and has all employees work excessively late doing silly tasks that do not affect the store. I have stayed several times until 1-2 AM on a school night when we didn't have truck. I was reminded I could be laid off if I left before everyone else even though I'm not 18 and not allowed to work past 10 as per city law.



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