Best Buy Reviews in Houston, TX

Updated September 10, 2014
Updated September 10, 2014
5,744 Reviews
3.3
5,744 Reviews
Rating Trends

Recommend to a friend
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Best Buy CEO Hubert Joly
Hubert Joly
1,833 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Best Buy has changed from a decade ago as far as the way it operates, but they do still care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Manager  in  Houston, TX
    Current Employee - Geek Squad Manager in Houston, TX

    I have been working at Best Buy full-time for more than 8 years

    Pros

    great discount, training, and great environment

    Cons

    retail... need I say more.

    Advice to ManagementAdvice

    We do not keep the right talent and we reward the wrong talent... We should be paying people what they are worth and not allowing talent to walk.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate  in  Houston, TX
    Former Employee - Best Buy Sales Associate in Houston, TX

    I worked at Best Buy full-time for more than a year

    Pros

    Decent pay for the work expected.

    Cons

    Long hours, and constantly having to learn new information.

    Advice to ManagementAdvice

    Build a relationship with your employees before demanding.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best Buy Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Sales Associate  in  The Woodlands, TX
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX

    I worked at Best Buy full-time for more than a year

    Pros

    Good company,relaxed sometimes, easy, no real stress.

    Cons

    Horrible pay, no commission, 400 dollar paychecks every 2 weeks, not enough to live on.

    Advice to ManagementAdvice

    Commission. Make it commission.

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  5. 1 person found this helpful  

    I survived Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant  in  Houston, TX
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Houston, TX

    I worked at Best Buy part-time for more than 5 years

    Pros

    The people I worked with were awesome and made the job fun and rewarding.

    The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals.

    The discount was always nice.

    I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience.

    Always room for advancement-if you work for it!

    Cons

    Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable.

    Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started.

    Store Managers often came and went.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good beginning job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SWAT Specialist  in  Houston, TX
    Former Employee - SWAT Specialist in Houston, TX

    I worked at Best Buy full-time for more than a year

    Pros

    Great benefits. Good incentives. Strong desire to make sales

    Cons

    Hard to earn promotion. No appreciation for inventory staff

    Advice to ManagementAdvice

    Place more stringent standards and hold people accountable to their actions

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great place to thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy part-time for less than a year

    Pros

    Excellent learning experience at the store level. If you work somewhere front office (cashier, sales, etc.) you will literally experience every aspect of retail: sales, cashiering, inventory, loss prevention, etc. The management is a blast to work with. The expectations of a sales position are reasonable for the pay. The benefits are fantastic! You get to challenge yourself in problem solving every day. Close knit connection between peers. The customers are rational for the most part. Training is extensive but rewarding. Access to payroll, schedule, training all available online. Extremely coherent company.

    Cons

    Customers often take out from our NPS score when certain things are not within our grasp to improve. This is retail, so expect working when everyone else is off. There's no reason why associates should have to stick around in the store as late as 2am working on a "truck night". The push to sell services and Geek Squad Protection is often excessive.

    Advice to ManagementAdvice

    You guys have nailed the training experience for associates, but sometimes you have to understand that there are people out there that are sufficiently skilled that they don't benefit from services we offer.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Operations Agent  in  Spring, TX
    Current Employee - Geek Squad Operations Agent in Spring, TX

    I have been working at Best Buy part-time for more than a year

    Pros

    time off is great, the planning for manning the office is good.

    Cons

    personal growth is not very good. It requires other positions to open up and they don't open very much

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Really Laid Back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Consultant  in  Houston, TX
    Current Employee - Wireless Sales Consultant in Houston, TX

    I have been working at Best Buy part-time for less than a year

    Pros

    Great Discounts
    Chances to win free electronics
    Hours are flexible
    The People are nerdy!
    Computer Trainings
    Employee Rewards
    Geeksquad Prices are lower

    Cons

    Sales Goals
    Big Discounts are only on select brands
    Insurance Goals
    Some employees don't care about Walk Out Working
    Constant word about rushing a job to move one to another person

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Computer Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Specialist  in  Houston, TX
    Former Employee - Computer Specialist in Houston, TX

    I worked at Best Buy part-time for more than a year

    Pros

    good experience, pay, benefits, discount, really liked the people and friends I made at this job. management seemed to care about you and your future. Very good first job to gain experience and learn alot about technology

    Cons

    constant pressure from upper mgmt to bug customers to buy extras, stressful selling environment, fast paced, always on your feet. But overall a good experience that i would recommend to anyone who wants a challenge

    Advice to ManagementAdvice

    think of the customer first

    Positive Outlook
  11.  

    Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Flexible working hours helped while I was in school

    Cons

    The Customers! But that's sales isn't it!

    Advice to ManagementAdvice

    Stay the course

    Recommends
    Positive Outlook
    Approves of CEO

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