Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews in Houston, TX

Updated December 10, 2014
Updated December 10, 2014
6,329 Reviews
3.3
6,329 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,146 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

35 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    sales consultant - video gaming/life style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Houston, TX
    Current Employee - Retail Sales Consultant in Houston, TX

    I have been working at Best Buy

    Pros

    Employee discounts. manageable shifts. Cool environment for gadget lovers.

    Cons

    need more shift hours. 15-18 hours per week will not fetch much pay to manage our own daily needs.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good experience

    Current Employee - Mobile Sales Consultant in Houston, TX
    Current Employee - Mobile Sales Consultant in Houston, TX

    I have been working at Best Buy part-time (more than an year)

    Pros

    Very flexible with school schedule, great for part-time job while being in school

    Cons

    Must work weekends and holidays

  3.  

    Renew Blue is the main focus. They quickly slipped behind in the race to sell the the masses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection in Houston, TX
    Current Employee - Asset Protection in Houston, TX

    I have been working at Best Buy part-time (less than an year)

    Pros

    Good environment, decent pay, and good benefits. They treat everyone good at best buy and they show appreciation to the employees.

    Cons

    Low amount of hours and the managers are too excited.

    Advice to ManagementAdvice

    Don't be so intimidating and worried about numbers

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Best Buy has changed from a decade ago as far as the way it operates, but they do still care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Manager in Houston, TX
    Current Employee - Geek Squad Manager in Houston, TX

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    great discount, training, and great environment

    Cons

    retail... need I say more.

    Advice to ManagementAdvice

    We do not keep the right talent and we reward the wrong talent... We should be paying people what they are worth and not allowing talent to walk.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate in Houston, TX
    Former Employee - Best Buy Sales Associate in Houston, TX

    I worked at Best Buy full-time (more than an year)

    Pros

    Decent pay for the work expected.

    Cons

    Long hours, and constantly having to learn new information.

    Advice to ManagementAdvice

    Build a relationship with your employees before demanding.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best Buy Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX

    I worked at Best Buy full-time (more than an year)

    Pros

    Good company,relaxed sometimes, easy, no real stress.

    Cons

    Horrible pay, no commission, 400 dollar paychecks every 2 weeks, not enough to live on.

    Advice to ManagementAdvice

    Commission. Make it commission.

  8. 1 person found this helpful  

    I survived Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Houston, TX
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Houston, TX

    I worked at Best Buy part-time (more than 5 years)

    Pros

    The people I worked with were awesome and made the job fun and rewarding.

    The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals.

    The discount was always nice.

    I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience.

    Always room for advancement-if you work for it!

    Cons

    Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable.

    Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started.

    Store Managers often came and went.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good beginning job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SWAT Specialist in Houston, TX
    Former Employee - SWAT Specialist in Houston, TX

    I worked at Best Buy full-time (more than an year)

    Pros

    Great benefits. Good incentives. Strong desire to make sales

    Cons

    Hard to earn promotion. No appreciation for inventory staff

    Advice to ManagementAdvice

    Place more stringent standards and hold people accountable to their actions

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great place to thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    Excellent learning experience at the store level. If you work somewhere front office (cashier, sales, etc.) you will literally experience every aspect of retail: sales, cashiering, inventory, loss prevention, etc. The management is a blast to work with. The expectations of a sales position are reasonable for the pay. The benefits are fantastic! You get to challenge yourself in problem solving every day. Close knit connection between peers. The customers are rational for the most part. Training is extensive but rewarding. Access to payroll, schedule, training all available online. Extremely coherent company.

    Cons

    Customers often take out from our NPS score when certain things are not within our grasp to improve. This is retail, so expect working when everyone else is off. There's no reason why associates should have to stick around in the store as late as 2am working on a "truck night". The push to sell services and Geek Squad Protection is often excessive.

    Advice to ManagementAdvice

    You guys have nailed the training experience for associates, but sometimes you have to understand that there are people out there that are sufficiently skilled that they don't benefit from services we offer.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Operations Agent in Spring, TX
    Current Employee - Geek Squad Operations Agent in Spring, TX

    I have been working at Best Buy part-time (more than an year)

    Pros

    time off is great, the planning for manning the office is good.

    Cons

    personal growth is not very good. It requires other positions to open up and they don't open very much

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO

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