Best Buy Reviews

Current Employee – been working at Best Buy full-time for more than 7 years

Pros – The training and networking is a plus

Cons – The company is about who you know not who's skilled they place people who are horible managers and supervisors just because their buddy buddy.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Best Buy part-time for more than a year

Pros – Fellow employees, flexible schedule, location

Cons – Bad pay, unreachable bonuses, corporate stupidity, favoritism for promotions

Advice to Senior Management – You want professional sales people then pay professional wages! You want employees to actually care about shrink and numbers then pay them enough to actually live on!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Best Buy part-time for more than a year

Pros – Flexible hours, if you don't mind working nights and weekends as well as days

Cons – Pushing embarrassingly overpriced accessories and service plans, as well as the Best Buy credit card, is the dead horse that Best Buy management just won't stop beating. If customers think they hear about those a lot, it's nothing compared to how often employees hear about them!

Apparently management bonuses are predicated on using as little payroll as possible too. Half the departments are perpetually un-manned these days and were so even during the holidays. MP3s, Gaming, Car Fi, DVDs and CDs are dubbed "grab and go" and blue shirts are not to go there unless they're dragged over from other departments by desperate customers. As an employee, if you try and staff those areas, let's just say it's "death by firing squad." You won't be employed long unless you stay glued to big TVs, large appliances, cell phones, PCs or DSLR cameras (and get lots of "geek squad protection" plans and overpriced attachment sales on those). The only ones who hang out in the other areas now are thieves.

And even in the departments that are actually still staffed, there will be only one or two people on to cover four or five areas at once (Computers/Cell Phones/Tablets/E-Readers). And this is in the bigger stores.

Not to mention that new hires get practically no training on cashiering/returns/OMS and other company systems, but management wastes no time in writing up those that make mistakes. And it's "three strikes and you're out" there. And I hope you're already an expert on the multiple departments you'll be selling from, because the online training is a joke; lots of basic info is missing, and half of what's there is wrong.

Advice to Senior Management – Find a different direction other than forcing overpriced accessories, Best Buy credit cards and scammy protection plans down everybody's throats. And as far as systems (like OMS and returns) and other training goes, throwing people into the deep end and then writing them up when they drown isn't doing your 60% turnover rate much good either. Many new hires quit within a week, and some even within a day.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Best Buy full-time for more than 3 years

Pros – If you're in high school or college, it's good enough for spending money.

Cons – Pay wasn't great and the managers are very demanding, always pushing you to "make your numbers" as though you aren't trying hard enough in the first place... They get a bonus if their store hits a certain figure, but the actual sales teams do not.

Advice to Senior Management – Hire better, smarter, and mor professional store managers.

No, I would not recommend this company to a friend

Current Employee – been working at Best Buy full-time

Pros – Office building is nice, many amenities that make it so you don't have to leave, most employees are friendly

Cons – Pay; they don't pay competitively in this market, but sell you on the concept of flexible work time (ROWE), however they have since eliminated that policy so you work the same schedule as other places with less pay. Many layers of management are incompetent, managers pass the buck on accountability and push all the blame to those working below them. Managers won't have your back and will be looking out for only themselves. Some layers of management seem to be sexist and more likely to listen to and give opportunities to men. Be leery of many analyst jobs, often this company's concept of an "analyst" is a person that can churn out reports all day long instead of providing insights and adding value. With the elimination of ROWE and many layoffs and re-orgs, morale is very low. I have never worked at a place where so many people want to quit.

Advice to Senior Management – Take a hard look at the "talent" you promote into manager and director levels; fix morale

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Best Buy full-time for more than a year

Pros – Made great friends. Good stepping stone. That's pretty much it, our mutual hatred of Best Buy and its practices brought us closer together.

Cons – Horrid place to work. Management is overpaid and over valued. Stores are dirty and falling apart.

Advice to Senior Management – Take some responsibility for your actions

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Best Buy full-time for more than 10 years

Pros – Great discounts and the pay is good, not worth the stuff you have to go through.

Cons – Work environment is stressful. Job security is low.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Best Buy full-time

Pros – The few good managers and customers.

Cons – Terrible General Manager and Managers and unfortunately horrible customers (not all, but a lot.)

Advice to Senior Management – Hire more competent managers and employees in general.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Best Buy full-time for more than 8 years

Pros – Pay was so-so, had ok co-workers. The employee discount was great until they took that away.

Cons – Forced to regularly work past your scheduled shifts. They sell hard meaning they will sell customers things they do not need and you better keep your mouth shut about it. Being in installations I was setup up on a frequent basis to fail and be put in harms way.

Advice to Senior Management – Go back to what worked. Empower the people again and have them sell like they are paid hourly and not sell like they are 100% commission

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Best Buy part-time for less than a year

Pros – Discount on certain items is nice.

Cons – Management is awful. Pay is awful. No opportunity for advancement no matter how hard you work. Management uses threats to keep employees in line. Basically Slavery for 10 dollars an hour.

Advice to Senior Management – You should explain to employees that full time is not available for anyone no matter how hard they work. You should also tell employees up front bonuses are impossible to get. Maybe management should give some money to employees to pay bills. Our GM makes 100k while I make 10k and I work 2X harder then him and I have a higher education.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company