Best Buy Reviews

Updated August 28, 2015
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5.0
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Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
496 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

1,120 Employee Reviews

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  1. Helpful (38)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Great Company

    Former Employee - Asset Protection Lead in Boise, ID
    Former Employee - Asset Protection Lead in Boise, ID

    I worked at Best Buy (More than a year)

    Pros

    Excellent staff and training programs.

    Cons

    Pay below a living wage.

    Advice to Management

    Bringing pay up to a living wage, at least for supervisory and above positions, will produce loyalty and longevity in employees.


  3. A Good Job Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA)/Geek Squad Agent (FIA) in Morehead City, NC
    Former Employee - Geek Squad, Agent (CIA)/Geek Squad Agent (FIA) in Morehead City, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    One of the biggest pros for me was the people I worked with. They bought into the team mentality and everyone from management down supported each other. It was a fun job where we lived by their mantra of having fun while being the best. I can't speak for all stores, but my managers were good about doing things to show their appreciation for their employees.

    Cons

    Work can get hectic especially around the holidays and back to school. Business metrics can be unrealistic depending on the demographics of your area.

    Advice to Management

    This is for corporate management. Realize that excellent customer service trumps numbers. Customer service leads to repeat and new business. The numbers will follow eventually.


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  5. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Supervisor DCI in Las Vegas, NV
    Former Employee - Geek Squad Supervisor DCI in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good environment good pay loved the job

    Cons

    retail hours and holiday hours

    Advice to Management

    n/a


  6. Best Buy Geek Squad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Consultation Agent in Phillipsburg, NJ
    Current Employee - Geek Squad Consultation Agent in Phillipsburg, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    Friendly atmosphere. Easy to commute to. Good discount. Good training program.

    Cons

    Not enough working hours. Sunday hours too long. I have no other cons I can think of.


  7. Company rating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Minneapolis, MN
    Current Employee - Sales Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Decent pay, Organized company, Great products and services.

    Cons

    Extremely competitive atmosphere and goals for being an hourly employee.


  8. Appliances

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time

    Pros

    15% bonuses if we meet our goal as a store 30% if we exceed 100%. Other departments get smaller bonuses and extremely flexible with your hours. they offer tuition reimbursement and employee discounts. I can honestly say that best buy is a good business to work for.

    Cons

    none complaints so far. this place does as much as it can for it's employees

    Advice to Management

    haven't been with the company long enough to complain or see any negatives just positive things about it.


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Consultant in Bloomington, IN
    Current Employee - Mobile Sales Consultant in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    The best reasons to work for best buy are their friendly management, flexibility with your schedule and the bonuses we got.

    Cons

    I really can't find any cons to working for best buy.


  10. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really friendly work atmosphere. I love the people I work with and look forward to seeing them each and every day I'm working.

    Cons

    Sometimes things just aren't always so great if you know what I mean. Sometimes I just don't feel like working but I have to do it anyway. That's life.

    Advice to Management

    my advice to management would be to try and get to know more people that work under you and what life is like for them


  11. Sales lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    great people, flexible hours, great discounts

    Cons

    management needs better practices and promote hard workers and not favor those who don't do anything

    Advice to Management

    grow your best employees



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