Best Buy Reviews

Updated July 29, 2015
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523 Employee Reviews

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  1. Pay is horrible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Findlay, OH
    Current Employee - Customer Service Specialist in Findlay, OH

    I have been working at Best Buy part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Employees are nice and customer are friendly sometimes, hours are good so yoh don't need to worry about early starts and long nights

    Cons

    You literally get underpaid and are constantly harassed to SELL SELL SELL!! As if they you are on commission and your not. Customers get annoyed easy when they see this. Mangers push for numbers to be met so they get huge bonuses while you get underpaid bonus.. Only apply if it's a last resort FINDLAY, OH

    Advice to Management

    Pay the employees what they are work so the turn isn't as bad


  2. Severance Package??

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Former Manager
    Former Employee - Former Manager

    I worked at Best Buy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent discount, until they take it away...

    Cons

    You are now a number, no longer an employee. They are constantly grasping at straws, hoping to find something to work, while reducing the workforce as much as possible. Their "middle management" at the district and market level has no clue.

    Advice to Management

    When seperated via "banding down", make sure you get your severance! They no longer care about you!


  3. eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Specialist in Phoenix, AZ
    Current Employee - Computer Sales Specialist in Phoenix, AZ

    I have been working at Best Buy

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    time goes by fast when youre working

    Cons

    terrible pay you do a lot of work

    Advice to Management

    have more knowledge than your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, AL
    Current Employee - Customer Service Representative in Birmingham, AL

    I have been working at Best Buy full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best thing about working here is my Co workers. They make the time go by and help me to keep a level head dealing with management.

    Cons

    The downside to working here us our management team. They all are motivated by greed and power. Always talking down to the ACTUAL workers.

    Advice to Management

    All the management team need to be replaced. There is no help for the current. Since that can't happen, you guys to put on our shoes and realize that we are people too.


  6. computer tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great vendor discounts, school tuition programs

    Cons

    lots of turmoil, not a career


  7. Save and Leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Best Buy full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Very Little Supervision, freedom in decision making

    Cons

    Incompetent Management, terrible delivery teams.

    Advice to Management

    Pay close attention to your GM's and Sales Managers. They are the biggest issue in the company. Stop laying-off the experienced ones


  8. Great corporate environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Best Buy (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people, challenging work and you can see the results you provide. Leadership has a good grasp on what is changing in retail and has focus needed to make the correct changes.

    Cons

    Some teams work longer hours than others. Also, cubicals are slightly outdated sometimes making it difficult to collaborate at someone's desk.

    Advice to Management

    Keep focusing on stabilizing the business and now might be the time to invest heavier in growth opportunities and infurstructure that will create efficiencies in work flows.


  9. Advanced Repair Agent

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Nothing good about this job

    Cons

    Everything was horrible about this job

    Advice to Management

    Care more about employees


  10. Management had no idea what my position was about.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nothing to put in here.

    Cons

    Bad discounts, bad hours, etc


  11. Best Buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ft Sales Support in Hilton Head Island, SC
    Former Employee - Ft Sales Support in Hilton Head Island, SC

    I worked at Best Buy (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun peer to peer environment.

    Cons

    -no coaching or development -no leadership mentoring -little to no annual pay increase

    Advice to Management

    -Provide better coaching and development to employers.



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