Better World Books Reviews

Updated June 30, 2015
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Andrew Perlmutter
1 Rating

3 Employee Reviews

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  1. Helpful (1)

    Better World Books Warehouse Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Better World Books full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Met a lot of interesting people, one can work on their own without having someone breathing down their back constantly. The break room is also quite nice, has a pool table and sofas/loveseats as well as typical tables and chairs, there is also computers so employees can get online during breaks/lunches.

    Cons

    Very dirty place to work in. There are nests of black widow spiders and brown recluse spiders in the warehouse. It is cold in the winter and hot in the summer (no a/c). The management treats people like they are slaves and their opinions don't matter. A mandatory 50 hr work week at the pay rate of $9.00 an hour and raises are very stingy (being maybe .03 cents to .05 cents). The management also uses intimidation tactics to make people sign their names to new policies that they want to enforce. The building is also falling apart, the roof constantly leaks, there is insulation falling out of walls and ceiling all over the place, holes in the cement floor in the warehouse and some blackish looking mold creeping up the side of the north end of the building. And there are only 6 bathroom facilities, of the 6, only two (a men's and women's) are multiple stalls, the other four (men's and women's) are single toilet located in the front office. The toilets are loose off the ground, not screwed down, so they wiggle. Ceo came to visit once, never did see him talk to anyone except those in the office.

    Advice to Management

    Get the place cleaned up, big time. You are selling books, and if you actually look at the warehouse, it is covered in dust and dirt. There is a thick layer of dust or dirt on the books you sell. You also need to have that mold looked at, the insulation replaced and the roof replaced as well as the floors in proper repair. To get rid of the "revolving door" syndrome you have going on, pay employees a better wage, after all these folks are busting their butts working hard so you can sit on yours, and $9.00 and hour doesn't cut it for the amount and type of work being done. If you can donate millions a year to literacy funds, then you should pay your people better, after all, you have to take care of your own house before you can take care anyone else's. The 50 hour work weeks, those need to stop, or you won't get and keep quality people in there. May I suggest you go out to the warehouse and grab a book (there or may copies of this book, trust me.) called 7 highly effective habits of successful people. READ the book, and learn from it to run this company before you run it into the ground.


  2. Helpful (1)

    Poor experience that got worse with each managerial decision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Better World Books full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You are able to cash out excessive personal time off for eighty cents on the dollar. They also provide you donuts on payday.

    Cons

    Difficult to take time off because various managers do not frequently approve vacation requests, even months in advance. Lots of turnover.

    Advice to Management

    Begin to thoroughly interview your prospective employees and inform them what type of atmosphere they will be joining.


  3. Helpful (4)

    Not recommended

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Mishawaka, IN
    Former Employee - Project Manager in Mishawaka, IN

    I worked at Better World Books

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Generous vacation; Independent work environment

    Cons

    Transparency is lacking; Little opportunity for growth; Little training for ambitious employees;

    Advice to Management

    Management is young and inexperienced. They should be allowed to learn more management skills and techniques in a college setting. Promotional opportunites should be based on credentials. The most hard working and educated should have the opportnities to move up within the company. Management should be more truthful with employees. Deception and lying will be exposed. Reviews should be performed much more regularly. That is, at least, once every six months if not more frequently.



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