Big 5

www.big5sportinggoods.com

Big 5 Reviews

Updated January 17, 2015
Updated January 17, 2015
192 Reviews
3.1
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven G. Miller
81 Ratings

Review Highlights

Pros
  • Flexible hours, and plenty of them if you have the availability (in 11 reviews)

  • The work is easy to get used to, the majority of customers are not rude, the management is good, and all of my co-workers are really nice and friendly (in 6 reviews)


Cons
  • Having to wear a shirt and tie seems like overkill for a job like this (in 10 reviews)

  • All non-management employees are part-time, so we don't get benefits or lots of hours (in 15 reviews)

More Highlights

45 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    All work, no pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Pomona, CA
    Former Employee - Second Assistant Manager in Pomona, CA

    I worked at Big 5

    Pros

    Relatively easy to advance in to management with the MIT program.

    Cons

    Low pay and high expectations.

    Advice to ManagementAdvice

    Don't play favorites and have employee friends. It never works.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Worked my way up fast. Then they throw you away. Resume builder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Longmont, CO
    Former Employee - Store Manager in Longmont, CO

    I worked at Big 5 full-time (more than 3 years)

    Pros

    Co-workers, health care, 6 PTO days a year, accrued vacation time based on time with the company. Paid transfer (with exceptions).

    Cons

    A large corporation does not see people as people. You are a number and everything is black and white with HR. After over 3 years, moving my way up to store manager and earned a company paid transfer. I was forced to resign for "gross misconduct" for taking a returned crossbow and testing it in the back room with a proper archery target to make sure it was safe to put back on the sales floor.

    Even as Store Manager who writes their own schedule, the varying hours and shifts make it difficult to have a good work/life balance. There are many guidelines to writing a schedule especially during any type of holiday. That pretty much ruins any plans you may have.

    Lack of product knowledge training. Learn how to bs your way through specific customer questions.

    Pay managers better. The amount of responsibility and expectation of the Store Manager is not reflected properly with the compensation.

    Advice to ManagementAdvice

    Compensate managers better. My store did $1.4 million dollars and I only made $39k

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Average production warehouse.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big 5

    Pros

    Job security, great for Microsoft beginners, easy AS400 system, promotes from within, clean environment, fully gated with security.

    Cons

    Could use a management team that holds employees responsible for not following code of conduct.

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  5.  

    It's retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at Big 5

    Pros

    This place is great for customers who want to buy affordable sporting goods. This is where it pretty much ends.

    Cons

    Training is virtually non-existent. HR middle management has huge problems with favoritism, ganging up on those who don't agree, and going back and forth between decisions.

    Advice to ManagementAdvice

    Pay more to your employees for what they have to put up with.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Unfavorable hours, insufficient wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in El Cerrito, CA
    Former Employee - Cashier/Sales Associate in El Cerrito, CA

    I worked at Big 5 part-time (more than 3 years)

    Pros

    *Awesome coworkers
    *Great first-time job
    *Employee discount is so-so
    *No experience needed

    Cons

    *Time of Shifts subject to extreme change weekly
    *Total hours subject to extreme increase/decrease weekly
    *Minimum wages with extremely small and seldom opportunity for raises
    *Little to no chance of career development

    Advice to ManagementAdvice

    It's neither fair or mature to play favorites in the workplace. Return/exchange policy is ridiculous! It allows customers to bring back any item, whether worn, damaged, broken, etc.; as long as there's a receipt, they will be reimbursed or given a brand new item.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good as a transitional job at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in El Paso, TX
    Former Employee - Manager in El Paso, TX

    I worked at Big 5 (more than 3 years)

    Pros

    I can't think of one!

    Cons

    Past season clothing. Extremely outdated on store operations and appearance. Inconsistent merchandising across stores, low tier shoes, low pay, 0 recognition.

    Advice to ManagementAdvice

    Recognition for employees' hard work. Focus on driving sales, and quit wasting the clock on outdated, unnecessary "tagging." Shoe flip is a waste of time. Quit worrying so much about every move store management makes. Focus on driving sales, and coaching people up. Offer products people WANT.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Authoritarian culture; but better than nothing if you graduate in the recession

    Former Employee - Relief Manager in Los Angeles, CA
    Former Employee - Relief Manager in Los Angeles, CA

    I worked at Big 5 full-time (less than a year)

    Pros

    I took a job there right out of college in 2009 when jobs were non-existent. It was not ideal, but I got some supervisory experience which got me into an entry-level office position in about a year.

    Cons

    Highly authoritarian and top-down. They don't seem to have evolved their thinking since the 1980s.

    Advice to ManagementAdvice

    Get digital.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Sale Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big 5 part-time (less than a year)

    Pros

    - Accommodating to requesting time off
    - Other employees were generally
    - Easy

    Cons

    - Minimum Wage Pay (I guess that is to expected in retail)
    - Having to wear a shirt and tie seems like overkill for a job like this.
    - The products here are subpar. I wouldn't buy anything here except for shoes.
    - No incentive to go above and beyond. Employees that slack off get the same raise as the ones running the store.

    Advice to ManagementAdvice

    - Change the dress code policy. Making employees wear a shirt and tie on minimum wage salary is insulting.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Poor middle management, no leadership, and upper management... What's that?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Big 5 full-time

    Pros

    The best thing about working for Big 5 Spring Goods for me is that I am a fixer and there is no shortage of areas that need fixing. They had very good healthcare coverage when I started working there but they reduced it for anyone hired after that time, first quarter 2012, and decreased the quality of more tenured employees shortly thereafter.

    Cons

    Management is selected from sales workers. While this gives employees an opportunity for growth and career advancement it also creates a closed-minded management team which has little experience outside of the company. This dramatically diminishes diversity leading to limitations in innovation, cultural growth and development, and employee satisfaction. The many drawbacks of a weak or toxic culture follow, high turnover, low morale, diminished customer service, and poorer overall experience for everyone involved.

    Advice to ManagementAdvice

    Invest in stimulating cultural, professional, and personal growth of employees. Instill leadership values in store, district, and regional management. Crystallize a vision where these values and operational goals align. Audit internal communications, there is a great opportunity for improvement here. Dispose of and update the training material. Cash handling, product information, and various other documentation from 1987 is a clear sign of misplaced values. Do you want you associates going to the sales floor with information that became irrelevant before many of them were born? Instill a respect for diversity in your management teams. Diversity doesn't just mean ethnic variety. Develop an organizational appreciation for new ideas and methods for developing and implementing those ideas.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Not loyal it its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager in San Jose, CA
    Former Employee - First Assistant Manager in San Jose, CA

    I worked at Big 5 full-time (more than 5 years)

    Pros

    Big 5 offers great benefits and decent pay. And multiple locations for relocation if that's would be something your looking for.

    Cons

    The hours suck, they are not willing to allow their full time employees any flexibility on scheduling to allow them to further their education. It is a sporting goods store that is stuck in the 50's having their employees wear shirts and ties to sell sporting good is ridiculous.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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