Big 5

www.big5sportinggoods.com

Big 5 Reviews

Updated January 26, 2015
Updated January 26, 2015
193 Reviews
3.1
193 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steven G. Miller
82 Ratings

Review Highlights

Pros
  • Flexible hours, and plenty of them if you have the availability (in 11 reviews)

  • The work is easy to get used to, the majority of customers are not rude, the management is good, and all of my co-workers are really nice and friendly (in 6 reviews)


Cons
  • Having to wear a shirt and tie seems like overkill for a job like this (in 10 reviews)

  • All non-management employees are part-time, so we don't get benefits or lots of hours (in 15 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I had a relatively successful experience working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bellingham, WA
    Former Employee - Sales Associate in Bellingham, WA

    I worked at Big 5

    Pros

    The company has a very loose and carefree attitude. Also, I always felt very confident in approaching my supervisor with an issue.

    Cons

    After interviewing, it took Big 5 a month to hire me. They are very slow with background checks and calling people back to accept them into a position.

    Advice to ManagementAdvice

    Give employees more time-off and try to be quicker with hiring new people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoyable, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Glendale, AZ
    Current Employee - Sales Associate/Cashier in Glendale, AZ

    I have been working at Big 5 full-time (less than a year)

    Pros

    -Flexible
    -Fun
    -Coworkers are nice
    -Good management

    Cons

    -Low pay for a lot of work
    -People always call out

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  3.  

    Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big 5

    Pros

    Flexible but holidays are tough

    Cons

    How many hours you work and holidays

    Advice to ManagementAdvice

    Great learning place

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great for College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate
    Current Employee - Cashier/Sales Associate

    I have been working at Big 5 part-time (more than 3 years)

    Pros

    Flexible; Great deals on clearance; Mostly friendly staff

    Cons

    Odd truck hours; Button down shirts to sell sporting goods?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Big 5 Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Rohnert Park, CA
    Current Employee - Sales Associate in Rohnert Park, CA

    I have been working at Big 5 part-time (more than a year)

    Pros

    Great management, willing to work with any type of schedule. As long as you work hard you will get hours. Friendly environment at most stores.

    Cons

    No commission, low hours during slow parts of the season, dress shoes...

    Advice to ManagementAdvice

    Focus on making the work environment a comfortable place. When your sales team is comfortable the consumer will be as well and will be more likely to purchase an "up-sell".

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Sales Associate Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bakersfield, CA
    Current Employee - Sales Associate in Bakersfield, CA

    I have been working at Big 5 full-time

    Pros

    It was a very entertaining job, especially while attending college.

    Cons

    They never gave people raises.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Easy job, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Big 5 part-time (more than 3 years)

    Pros

    The people at my particular store, from management down, are really fun to work with and have a really laid back style. Customer interactions make up the vast majority of the job, which can make it fun and interesting.
    Great experience in sales.

    Cons

    The dress code doesn't match the style and theme of the company, and can be a pain to comply with.
    Pay is very low, with less than acceptable raises despite employee performance.
    Hours vary greatly throughout the year and are by no means guaranteed for sales associates.
    Corporate structure is incredibly inefficient, and often the stores are not provided with the materials (replacing broken equipment, getting simple repairs done, etc) needed to keep the store running as efficiently as possible.
    Nearly all product knowledge is expected to be attained by the sales associate without any sort of training. Many associates are completely illiterate in terms of basic knowledge of shoes, equipment, etc.

    Advice to ManagementAdvice

    Improve pay raises for outstanding employees.
    Implement product knowledge training for high demand goods like shoes, baseball equipment, etc.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Store Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big 5 full-time (more than 3 years)

    Pros

    Good benefits and retirement plan

    Cons

    Moving up was not always merit based

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place for a Part-Time job.. But that's it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cerritos, CA
    Former Employee - Sales Associate in Cerritos, CA

    I worked at Big 5 part-time (more than 3 years)

    Pros

    Worked here for almost 5 years. Cool associates, great place to experience customer service, learn up sells & general labor. Great for students, management were always flexible with my schedule.

    Cons

    Under-payed, over-worked at times, & like I said, it's a true part-time job. Some weeks you'd only work 4-8 hours.

    Recommends
    Approves of CEO
  11.  

    A decent job, but profits wont be good enough for growth in payment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager in Tempe, AZ
    Current Employee - First Assistant Manager in Tempe, AZ

    I have been working at Big 5 full-time (more than 3 years)

    Pros

    Sporting merchandise can be enjoyable to work around, the discounts can be very decent on certain items, a lot of skills learned here are valuable for management and understanding business structure, and training seems to be pretty thorough.

    Cons

    Profits for the company are at a stand still at best, new stores opening don't necessarily create more company profits but just steal business from other big-5 stores which makes raises or any pay increases difficult to give to employees. the company has a high turnover rate because of the lack of solid pay increases also. Obviously, weekends and working all sorts of holidays is a con of retail as well. The lack of a decent internet lay out or any capabilities of ordering online severely hurts this business and at this point of time I would project a decline in revenues and overall company standing for the next 5-10 years. Should be a stable job and one that many could enjoy, but not really moving forward.

    Advice to ManagementAdvice

    There are no incentives really created for employees pay-wise. Money is not the only or best motivator, but it is a good one. Some high end products need to be offered in the store to appease certain employees, and online ordering is a must if this company is going to hang in there.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Big 5? Share Your Experiences

Big 5

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.