Big Lots Reviews

Updated October 22, 2014
Updated October 22, 2014
356 Reviews
2.7
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Campisi
81 Ratings

Review Highlights

Pros
  • One of the best reasons to work here is the 20% employee discount that is given (in 32 reviews)

  • The 20% discount gained by working there is definitely the best part (in 25 reviews)


Cons
  • There's never management meetings so there is extreme lack of communication (in 9 reviews)

  • They give you very VERY few hours if you are part time (in 15 reviews)

More Highlights

89 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Frustrating place to work, high, unnecessary workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Big Lots full-time (more than an year)

    Pros

    Some of the people are fun to work with. Benefits are good insurance wise.

    Cons

    Required 45 hours minimum. Schedule is all over the place between day and overnight shifts. say good bye to any kind of sleep schedule and outside activities that have a set time or date. Workload is ridiculously high. Shipments are not at all thought through. Receive random amounts of freight regardless of what might already be on the shelves but at the same time you are expected to get it all out on time every time. Not enough payroll for expected tasks and customer satisfaction demands. Was happy when first started, but over time have really started to become unhappy with work and life outside of work since work seems to take up all my time an energy. Have changed as a person because of it and not in a good way.

    Advice to ManagementAdvice

    Store Managers should step up and help out more instead of putting everything on the assistants. establish better more organized shipping process based on the stores size and capabilities. Don't cram as much product as you can into a store by sending too much then bash them for not getting all the freight out. Don't burn out employees to the point where they don't enjoy coming to work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    If you like nepotism and abusive managers this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Lots

    Pros

    Money sometimes. Some staff were nice to work with.

    Cons

    Rude managers. Zero training. Nepotism and favoritism rampant. Easy to get fired.

    Advice to ManagementAdvice

    Treat people like humans and not cattle.

    Disapproves of CEO
  3.  

    bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Big Lots full-time (more than an year)

    Pros

    none none none none none

    Cons

    every challenge possible thrown in your way

    Advice to ManagementAdvice

    move on

    Doesn't Recommend
    No opinion of CEO
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  5.  

    labor intensive with NO hours nor staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Stocker in Hermitage, TN
    Current Employee - Cashier/Stocker in Hermitage, TN

    I have been working at Big Lots part-time (less than an year)

    Pros

    VERY VERY easy work. I come from 23 yrs in retail and this is easy work. Labor intensive, yes. Discount is good.

    Cons

    PAY IS HORRIBLE!!!
    no proper ventilation
    no hours for staff to help
    home office is way out of touch with store level staff
    a lot of extra work to do for only $7.75 an hour. NO NEGOTIATION ON PAY!!!
    the rewards program is a JOKE!!!

    Advice to ManagementAdvice

    this is advice to home office
    -communication
    -higher pay for the intensive labor
    -hold staff accountable for mistakes
    -really understand your stores and have the buyers to stop ordering so much crap that does not sell

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    life draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler-shipper -sortation - in Columbus, OH
    Former Employee - Material Handler-shipper -sortation - in Columbus, OH

    I worked at Big Lots full-time (more than 10 years)

    Pros

    weekly paycheck could be better if people never cheated on the incentive program but at least you get a check every week this is the only pro I can think of

    Cons

    heavy lifting for men only because with my 15 years working in the Columbus warehouse I never seen women lift heavy merchandise , & I'm not saying they can't' its just skipped for the men to do , it would be nice if the women would do equal work and have bad backs as well !and the all male supervisors will not say anything about this problem if everyone has the the same job position they should work the same work load even Steven same pay same material should be handled . And the inventive program is hell on earth ! It causes certain employees to skip items of bulk and weight and skip to smaller lighter work loads to increase their production , in other words they cheat to get higher carton counts! Leaving the heavy bulky merchandise to others causing their production to go down and make them look bad ! And the supervisors hear about this and do nothing at all but write you up for having low carton counts ! They need to drop that incentive program it causes a lot of back stabbing and make the real hard workers look bad! Another bad thing about this place is they work you to death in the first 3 days of the week and drop the hours in half the rest of the week or there is no work on Friday so you can't get 40 hours in its ridiculous ! The supervisors are never around , who knows where they go all day they show up at the end of the shift to log out the locations computers and that's all you see of them , I mean what if you have a problem ? Maintenance is always in the break room , if somethings broke down it hurts that departments production . If its 90 degrees out side prepare to suffer the building has no proper ventilation and its hard to breath in there when its that hot out it will be 100+ inside . So if you want to work in a place who's employees skip heavy merchandise and save it all for you while they work on tissues all day and you sweat your butt off killing yourself with bad equipment that Wont stay working because of the lack of maintenance and no supervision THAN THIS JOBS FOR YOU....

    Advice to ManagementAdvice

    drop the incentive program it causes nothing but cheating and back stabbing , and puts a strain on the good workers who's left with working on the heavy undesirable merchandise

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Different from paper to reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Hartford, CT
    Current Employee - Anonymous in Hartford, CT

    I have been working at Big Lots part-time (more than 3 years)

    Pros

    Discount
    20 percent off
    can move around
    do different things
    take longer breaks than 15 minutes
    walk around
    lots of smoke breaks

    Cons

    Manager threaten to kill me once he left I told management and they did nothing. Paper work they advertise no unions feel free to talk to management then store manager takes the guy who threatened to kill me more then once promise to no charge no one would miss me store manager takes his side then you have to leave notes for anyone higher up and either they don't see them or don't care because I quote here "he's gone there's nothing we can do now." That is butt covering 100 he still works for the company so there is always something you can do. If you can help it do not work or shop here they are mean threatening don't do anything to help you take days off and new system doesn't even recognize it and you get yelled out prices are high for crappy items. Don't go here don't work here the pro list was hard for me. I've done my job you have been warned.

    Advice to ManagementAdvice

    Listen to bottom people we know whats going on not the store management who only shows you little bit. Actually talk to us read your notes get off your behind and do something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Run and Run Fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Lots

    Pros

    Decent salary. Overtime. Decent benefits.

    Cons

    Overworked, unappreciated and lack of opportunity for career growth.

    Advice to ManagementAdvice

    Treat your people better!

  9.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Winchester, VA
    Former Employee - Assistant Store Manager in Winchester, VA

    I worked at Big Lots full-time (more than 5 years)

    Pros

    None. If I could give negative stars, I would.

    Cons

    Severely unprofessional, terrible hours, low pay, extreme working conditions loading/unloading trucks, poor management, no support for harassment

    Advice to ManagementAdvice

    Take some professionalism classes

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    "A crappy job is better than no job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tallahassee, FL
    Former Employee - Sales Associate in Tallahassee, FL

    I worked at Big Lots part-time (more than an year)

    Pros

    "it's a job for someone who has very little or no experience if you're a high school or college student trying to find something to put on your resume."

    Cons

    "Worked to death, no real breaks, unorganized store, unrealistic expectations, no transferable skills, very inconsiderate of employee's schedules in regards to students."

    Advice to ManagementAdvice

    Treat employees with respect and be considerate of them, hold store meetings to inform staff of any changes that occur throughout the company, ask employees what they would like to see changed throughout the store, ask yourself "What could I have better?" "How can I do more as a leader?" "How have I been treating my employees?," do a better job of training employees and managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worst experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at Big Lots full-time (more than an year)

    Pros

    there are no pros; except the money they throw at you to take a job that is NOT what you are really being hired for.

    Cons

    As a Manager, all you do is stock...stock....stock, and try to run around to help customers, accept deliveries, cashier, finish all of the "work list"

    Advice to ManagementAdvice

    Add payroll to your Stores
    Treat your Management staff like managers, not glorified stockers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Big Lots Photos

Main "Anchor Store"/Strip Plaza/ 15+ yrs
Unloading the Trailers
Holiday Display

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