Black Box

www.blackbox.com

Black Box Reviews

Updated January 30, 2015
Updated January 30, 2015
66 Reviews
2.4
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael McAndrew
15 Ratings

Review Highlights

Pros
  • The Box continues to let go the good people, so we pick them up when they become available (in 4 reviews)

  • Great benefits and just get it all in writing (in 3 reviews)


Cons
  • Low pay, no raises, no direction from upper management, they stand in their own way of being successful (in 6 reviews)

  • No raises, Don't know who is running the office from one day to the next (in 6 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience working with Black Box. Had to leave due to govt contract limitations. Would have stayed if possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Technician in Washington, DC
    Current Employee - Engineering Technician in Washington, DC

    I have been working at Black Box full-time (more than a year)

    Pros

    The people were the best part. Good leadership, 401K contributions and other benefits. They allowed a good work-like balance and understand when thing happen that need your attention at home.

    Cons

    Would like more opportunities to move up. Company is segmented due to acquisition of smaller companies over the years, They need to continue to remove the segmentation and work as one company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Black Box is a large company and offers challenging positions with the potential to progress if you are dedicated.

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Black Box

    Pros

    The pay was good and commensurate with the position and duties. The team I was on developed good communications and camaraderie.

    Cons

    There was a lack of communication from the day shift to our team for hand off.

    Advice to ManagementAdvice

    Consider moving personnel that show dedication and performance from a contract to a permanent position more quickly.

  3.  

    One of the few Satisfied Employees??

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor
    Current Employee - Customer Service Supervisor

    I have been working at Black Box full-time (more than 3 years)

    Pros

    Have had 3 promotions in as many years at my time in the Box. Direct managers have been fabulous and understanding with medical leave and family emergencies for myself as well as my team.

    Cons

    The company as a whole acts entirely too segmented. While this office is coming along nicely into the corporate umbrella, it doesn't seem the company acts as one. Differing procedures and policies make communication between offices and even some departments considerably more difficult than necessary.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A positive yet challenging experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Black Box full-time (more than 5 years)

    Pros

    My immediate management was fair, responsive and supportive. The company was making efforts to repair challenges .

    Cons

    In the end company had lost the competitive edge. Operated as many different, individual franchise branches vs a unified single company.

    Advice to ManagementAdvice

    Bring the company together as one.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cable Technician in Houston, TX
    Current Employee - Cable Technician in Houston, TX

    I have been working at Black Box full-time (more than a year)

    Pros

    you can learn alot, inside work.....

    Cons

    not high pay, not much overtime

    Recommends
    Approves of CEO
  7.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Nashville, TN
    Former Employee - Project Manager in Nashville, TN

    I worked at Black Box full-time (more than 3 years)

    Pros

    Company has great compensation & benefits

    Cons

    Limited longer term opportunities. Improve cadence of closing sales and stabilize inflow of projects

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Voice Systems Engineer in Minnetonka, MN
    Current Employee - Voice Systems Engineer in Minnetonka, MN

    I have been working at Black Box

    Pros

    technical training is emphisied and encouraged

    Cons

    long hours and lack of teaming to solve issues

    Advice to ManagementAdvice

    review work lod as compared with employee skill and eagerness to excel

    Recommends
    Approves of CEO
  9.  

    Great company with good business practices and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box full-time (more than a year)

    Pros

    Great people to work with. Even under stressful conditions, attitudes are always positive and people do their job to complete projects professionally and on time.

    Cons

    Division I work in is subject to volatility based on the market. Does not have much room to survive the peaks and valleys of an unsteady market.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box full-time

    Pros

    Good people and friendly management

    Cons

    Have to be on call

    Recommends
    Positive Outlook
    Approves of CEO

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