Blackbaud Reviews

Updated August 12, 2014
Updated August 12, 2014
229 Reviews

3.4
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Gianoni
30 Ratings

Review Highlights

Pros
  • Helping non-profits as a side effect of making money for senior execs (in 40 reviews)

  • Good work/life balance and the ability to do meaningful work (in 14 reviews)


Cons
  • Middle management frequently sees their employees as machinery that affect/represent a number of some kind (in 9 reviews)

  • The salaries are not comparable to other software companies (in 9 reviews)

More Highlights

66 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall good place to work, great to be in Charleston!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer  in  Charleston, SC
    Current Employee - Staff Software Engineer in Charleston, SC

    I have been working at Blackbaud full-time for more than 5 years

    Pros

    Employees are well treated overall, good work environment. New ideas encouraged. Strong internship program for college kids. Company genuinely cares about its employees. And having a company like Blackbaud in Charleston, SC is a bonus, wonderful gem of a little city!

    Cons

    Internal products are embarrassingly stuck in the past, limiting growth opportunities for developers.
    Company growth through acquisition, acquired companies not always well managed.

    Advice to ManagementAdvice

    Push for modern product development, does Blackbaud really want to be making VB6 products forever?

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Charleston, SC
    Current Employee - Data Analyst in Charleston, SC

    I have been working at Blackbaud full-time for more than a year

    Pros

    Great place to work for.

    Cons

    Hard work, pay could be better

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Analyst  in  Charleston, SC
    Current Employee - Customer Support Analyst in Charleston, SC

    I have been working at Blackbaud full-time for more than a year

    Pros

    Good potential to move around within the company
    Friendly atmosphere
    on-site gym and cafeteria
    yearly pay raises (less than 20 cents/hr in support)

    Cons

    It can be really difficult to get pay raises which are very minimal at best.

    Advice to ManagementAdvice

    Allow people who are good at their jobs to move around a bit more and learn new things.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good work / life balance for the family man.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interaction Designer II  in  Austin, TX
    Current Employee - Interaction Designer II in Austin, TX

    I have been working at Blackbaud full-time for more than a year

    Pros

    Great team, reasonable hours, great benefits, 20 paid days off from the first year, nice people, supportive environment. Work stays at work. Vacations are approved and we cover for each other.

    Cons

    Working only on the front end, we are trying to make old, buggy software perform like stylish modern software. The company has no interest in modernizing the software, so it stays this way as the years pass by. There are a lot of clients and you need good time management skills to stay on top. Pay is a little below market.

    Advice to ManagementAdvice

    Fix your code. Modernize your code.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    We'll See

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud

    Pros

    Client's and friends at work

    Cons

    Unclear Product Roadmap and outdated management style

    Advice to ManagementAdvice

    Keep working on that roadmap

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackbaud full-time

    Pros

    The people are great and so are the benefits!

    Cons

    High stress and frequent travel

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Charleston, SC
    Former Employee - Account Manager in Charleston, SC

    I worked at Blackbaud full-time for more than 3 years

    Pros

    Friendly and great work environment. The training was a little lacking but my colleagues were happy to help.

    Cons

    training, and large open work space, could hear everyone's conversations

    Advice to ManagementAdvice

    Management was fair and available

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Blackbaud-Customer Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Analyst  in  Indianapolis, IN
    Former Employee - Customer Support Analyst in Indianapolis, IN

    I worked at Blackbaud full-time for less than a year

    Pros

    Great people to work with and the company really seems to care about their employees.

    Cons

    Pay isn't great and the training is not very good. You are thrown in and expected to figure it out as you go along.

    Advice to ManagementAdvice

    I would consider revising the training and focusing more on product knowledge than on troubleshooting.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackbaud

    Pros

    People, people, people. Wonderful non-profit client organizations. Excellent benefits and employment perks. Hard working teams. Cafeteria and gym both within HQ building.

    Cons

    Internal silos and politics between senior management. Stuffy, corporate culture. Need to focus on the technology needs of employees and provide the right equipment and tools to get the job done.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent experience, wouldnt recommend it for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Charleston, SC
    Current Employee - Intern in Charleston, SC

    I have been working at Blackbaud as an intern for less than a year

    Pros

    The location is fantastic, the people are extremely nice. the corporate structure makes it difficult to succeed in amajor capacity.

    Cons

    not much room for growth. benefits are decent, not great. Overall I would rate the management as below average. Difficult to fnd better IT job in SC

    Recommends

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