Blackboard Reviews

Updated March 21, 2015
17 reviews filtered by
  • Any Location
  • Any Job Title
1.0
17 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Blackboard President & CEO Jay Bhatt
Jay Bhatt
6 Ratings

17 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (4)

    Outsourced

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Can't think of any at this time...

    Cons

    This company used to be good before they brought in Jay Bhatt. Ever since then they have been consolidating in the US and moving a good portion of those jobs overseas to their Brno and Shanghai locations. The told us they were "globalizing". In my office they laid off over a dozen people (including myself) and hired almost a dozen in Shanghai. Blackboard is just another good for nothing corporation that is shipping good American jobs overseas. Forget about working there if you make over 60k a year because they will just have you train your replacement in Shanghai and kick you to the curb after they squeeze the knowledge outta ya.

  2. Helpful (2)

    Client Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Manager in Washington, DC
    Former Employee - Client Manager in Washington, DC

    I worked at Blackboard

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    compensation was OK but leadership was awful

    Cons

    leadership was horrible and would do anything for a buck.

    Advice to Management

    none.

  3. Helpful (5)

    From exciting to painful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I met some of my life long friends here. Can wear Jeans.

    Cons

    Promotions within the company are very few. Email sent stating PTO cannot be taken, must work evening and weekends with no compensation. Modification to WFH 1 day a week few certain groups only. Cannot challenge upper management. Raises are 1-2%. Different information trickle down from the management group. There is a lot of secrets with management. Many useless meetings. Must give the same status to several different people in different words in different formats. Many people in management that does not seem to do much besides give your status.

    Advice to Management

    Tell the employees what your plans are. Show some empathy. If you want a startup mentality, show how fun and exciting it really is. Hire managers and directors that have background knowledge of that department.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (9)

    Great work life balance, but that's about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only things positive about working for Blackboard were the friends I made along the way and the great work life balance. The latter is one of the only reasons why so many people have stuck with the company for as long as they have.

    Cons

    Raises are a joke and don't cover the cost of inflation, let alone increasing health care plan costs which have gone up year over year. Outside of Sales and Customer Success, no bonuses are doled out to anyone below a director level position. And even for some of those who still receive bonuses, these too have become a joke.

    If you don't work on the LMS platform, Learn, then management doesn't seem to know or care about what you do. All resources are being allocated to revamping that old technology as a last ditch effort to maintain competitive in the space, and in all other divisions, resources are being cut left and right with layoffs taking place every week. Those who are left are faced with unrealistic expectations and timelines - project deadlines are set in stone even while the employees assigned to the projects are dropping like flies. As a result, there has been a huge knowledge drain and many of the support staff have been left ill-equipped to support their own products.

    The constant cycle of reorganizing and laying off and reorganizing and laying off on top of the overly complicated processes and procedures that have been developed have resulted in frustrated and confused employees who feel overworked and under appreciated. There are so many layers upon layers of people required to get anything done that nothing gets done. Just as bad, no one, not even executive management, knows who to go to for the simplest of tasks

    In sum, the management seems to care only about the bottom line. People are not people, they're numbers and disposable and replaceable.

    Advice to Management

    Don't say one thing and do another. You come off as disingenuous and are losing the trust of your people. If you care, then show up, often (once a year is not enough), and show up on time. Don't be late to your own meetings or plan them at the last minute with no agenda. Also, know your audience when you're at these events.

  6. Helpful (1)

    It was okay, if you have other opportunities I suggest you go with another company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Development in Raleigh, NC
    Current Employee - Market Development in Raleigh, NC

    I have been working at Blackboard full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Big, well known company. Work-life balance was good.

    Cons

    Organization was terrible. No one communicated well each other. The different platforms never knew what the other ones were doing. It is such a large company that all the offices all over the world all have different ways of doing things. Everyone high up in the company quit so there was chaos all the time.

    Advice to Management

    Get your leaders in the company on the same page because it has an affect on everyone's title and job.

  7. Helpful (1)

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Washington, DC
    Current Employee - Consultant in Washington, DC

    I have been working at Blackboard full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people. Good benefits including PTO. Good pay. Work from home (if you are ever home).

    Cons

    Poor leadership that is very reactive due to budget constraints placed upon them by private equity ownership. Extreme lack of work/life balance with push for earnings from consultants who are expected to be 80% billable every week. Bonuses do not match expectations. No advancement opportunities. No opportunity for career development. Feel like a workhorse. We don't provide the best consultants for each job which is a horrible disservice to our clients.

    Advice to Management

    Get a grip on the reality of the situation you are asking your employees to perform. Put yourselves in their shoes. No job is worth never being at home and being at a career dead end.

  8. Helpful (3)

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Blackboard has good intentions with their technology and the leadership mean well.

    Cons

    The company is being turned upside down without any thought of the employees that make it great. Customers are disillusioned by the lack of progress on technology and solution integration. The executive team seem to be "what's in it for me" while they are trying to meet unachievable goals for the investment company.

    Advice to Management

    Listen to your customers, don't try to turn the ship so fast that everyone falls off the ship, remember that your employees are what make your company great -- so treat them the way they should be.

  9. Helpful (1)

    Double standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackboard full-time

    Pros

    Pays more than minimum wage

    Cons

    Should be paid more the way they work you. The workplace is filled with double standards and it's basically about who you know. I suppose it's a typical call center environment full of ghetto divas, gossiping adults, etc.

    Advice to Management

    Operate fairly and take a look at some of the stats of the people you keep.

  10. Helpful (2)

    Blackboard has lost its soul and employees are leaving in droves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its global education mission is undeniably attractive. Although in decline, it's still the leader in the ed tech space...for now.

    Cons

    New management is unilaterally uninterested in nurturing or retaining their human capital. The entire strategy has shifted to aggressive top line revenue generation while brutally slashing expenditures. Classic growth tactics at the expense of veteran talent, client client confidence and employee morale. The terrific corporate culture that defined the first 15 years of the company has been erased.

    Advice to Management

    Start recognizing that your people -- not your products & services portfolio -- are your most valuable assets. Every client says they hate the company but love the friendly, dedicated people that work there. Now that you've chased them all away and replaced them with younger, cheaper, less experienced employees, your client base has no reason to stick around either.

  11. Helpful (1)

    Unprofessional, inexperienced, cliquish, disorganized, sketchy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Blackboard full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    San Francisco downtown location.
    Dorm room enviornment for fresh college grads with zero experience.
    Smart engineers.

    Cons

    Selfish and conniving recruiter who only cared about making a commission.
    No adult supervision and they refused to hire managers.
    Only friends of founders were considered for promotions.
    Insecure coworkers would do anything to throw you in front of a bus.

Work at Blackboard? Share Your Experiences

Blackboard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.