Blackhawk Network
2.6 of 5 85 reviews
www.blackhawknetwork.com Pleasanton, CA 500 to 999 Employees

Blackhawk Network Reviews

Updated Mar 5, 2014
All Employees Current Employees Only

2.6 85 reviews

                             

60% Approve of the CEO

Blackhawk Network Chairman and CEO William Y. Tauscher

William Y. Tauscher

(47 ratings)

36% of employees recommend this company to a friend
27 Employee Reviews Back to all reviews
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1 person found this helpful  

The worst place that I have ever worked

Software Architect (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for less than a year

ProsConveniently located in Pleasanton, some highly talented technical people

Consinexperienced management, politically charged environment, contractors working absurd hours/schedules, poor work/life balance..
It seemed that there were many people in management who should never be managing people or making important technology decisions. There seemed to be a general lack of ethics throughout this company and it is by far the worst place i have ever worked

No, I would not recommend this company to a friend

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One of the worst companies I've worked for

Finance Department (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

Prosthinking...still thinking...oh yeah, it was a short commute and tenure

Consthe people are the absolute worst - backstabbers and bad people with poor skills - lack of competency, arrogant idiots who THINK they are something special and really aren't, people in positions of power who have NO ability to manager others yet they think they are just the greatest "managers"

Advice to Senior Managementwake up...smell the coffee...no one wants to work for you...get a clue...retire

No, I would not recommend this company to a friend

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Politics, Politics, Politics...

Manager (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

ProsThe company has a lot of potential with its network and products.

ConsToo many to list. The environment is toxic. Many senior leaders are toxic. See all the one and two star reviews talking about politics? They are true. During my tenure here my health literally deteriorated to the worst it has ever been. Teamwork is a foreign concept. Political assassination is the norm. Read the review titled "Caveat Emptor" below. It describes the company perfectly.

Advice to Senior ManagementClean house.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Caveat Emptor - Let the Prospective Employee Buyer Beware

Manager (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than 3 years

Pros- Employment at Blackhawk is better than no job. Take this for what it is worth.
- There is opportunity for advancement as long as you deliver and are associated with the right groups.
- There are some very talented and driven individuals on the team, as in all organizations.

Cons- Workloads are extreme for the vast majority
- Employee retention is a big issue. Overall, the large majority of employees are miserable. The problem with employee retention is not due to bad hiring as implied, rather it is due to the off putting culture and less than favorable management approach.
- Beware of cliques. There is an "in group" at all levels and if you don't fit in, you may have a real hard time achieving your goals.
- The Senior Management team has strained internal relationships; thus, frequently making it hard for the staffers down below. I believe more collaboration, respectfulness, humility and less arrogance could be better formula.
- Legacy staffers are highly valued, at times, to the detriment to the company; because they can hold tight to old ways of doing things and not embrace change that is required in the maturing business.

Advice to Senior ManagementRead and react the reviews on Glassdoor. There are so many negative reviews that there must be some truth to that which is being said. You have a great business proposition, now strive to make positive changes and turn the culture around so that individuals can thrive for the long term.

No, I would not recommend this company to a friend

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Extreme politics & Turmoil

Software Engineer (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

ProsLocation. Less commute if you stay near pleasanton.

ConsExtreme politics.The culture [not sure if it is a disrespect to this word to use in the context of BHN] inside is terrible. The mid levels managers does not have any clue of the technology side or management side. They are forced to act in favor of their directors\direct managers who are no different than their direct reports. The founder and people of the same level have great ideas and business model of the company is good. Quite unfortunately it is currently being manged by bunch of people who does not have neither technical nor managerial capabilities.

There is zero value for the years of experience a prospective employee bring on board.

If you are planning to join this place, I would strongly encourage to use any other potential options to hang on for some time and find a job elsewhere.

Advice to Senior ManagementPeform a much needed deep cleansing if you would like truly transform this company around.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Extremely Political and Cliquish

Software Manager (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

ProsLocation. If you live around the tri-valley area.

Cons1. Political cesspool. The political culture has been there for too long to change. You have someone with just a few years of IT experience gets promoted all the way to the top simply because being able to "talk pretty" more than anything else. When a company promotes an individual like that it does 2 things: 1. It shows as long as you can talk and play political games you get ahead. 2. It promotes the political culture and worsens the problem. As a result, almost every manager has to learn how to play the game to survive so they learn from their boss - undercut peers when they're in the way, get ahead by stepping on other people, haze their employees to get whatever they want.., etc. The list just goes on and on. And when you look at the problems and try to understand the root cause, you realize they all start from one source. The only way to advance in this organization is by playing their game and get into the clique. You may say it's more or less the same in every company but trust me, you have seen nothing yet unitl you join BHN.

2. Inexperience managers. The number of managers at this small company is simply amazing and because of the fact they're inexperience, they can't or don't know how to stand up to their bosses and eventually succumb to the sickening culture and become of the problems.

These are the two major problems with BHN and everything negative about this place seems to derive from them. So you have low morale, employees feeling disrespected, overworked employees, public hazing and bad mouthing...

If you're considering joinin BHN, do yourself a favor, ask around before you make the decision.

Advice to Senior ManagementIf you really care about this company and want to do better yank out the bad apple from the top. It's poisonous.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company but bad and incompete People to work with

Staff Software Engineer (Current Employee)
Pleasanton, CA

I have been working at Blackhawk Network full-time for less than a year

ProsGreat company and culture. Very good business modal.

ConsVery bad and incompetable people as Manager's
No Benefits
Too much of politics for the size of this company

Advice to Senior ManagementEncourage Employees
Being a top level manager doesnt mean you should not interact with lower level staff.
All Employees are profecianally qualified, come out of Safeway kind of mentality by thinking lower level employees are like store clerk and school dropouts.

No, I would not recommend this company to a friend

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A company for desperate Professionals...

IT Consultant (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

ProsGood location... some very smart employees... (i wonder why they're staying there)

Cons1) A lot of stup1d/clueless employees. This is because the Management forced the hiring Managers to hire warm bodies so whoever gets in the door can get the job no matter how dum8 the person is.
2) The CF0 manges the CT0 and Ci0... on a company that is solely dependent on IT Services, budget is not being spent well.
3) Too much politics.
4) The Infrastructure Operations is very incompetent except for a few.
5) No chance for promotion or raise unless you know someone from higher Management.
6) Bad compensation overall.

Advice to Senior ManagementTreat your people well... they are the ones making money for Blackhawk. One of these days someone will sue the company for not paying OT for employees that are forced to work overtime.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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War Room Company

Software Engineer (Current Employee)
Pleasanton, CA

I have been working at Blackhawk Network as a contractor for more than a year

ProsNice Location ,
Safeway's Subsidiary nothing much more than this

ConsThis is the only company I worked every single project start and end in war room, crazy work hours. Slavery in new form. Office space is really funny like 10 people in 5 seater car No benefits for hard working. Everything is POLITICS here
Top management is completely waste starting from Directors. No one is qualified

Advice to Senior ManagementThere is no use to advice, No one wants this company to be nice. We have already mentioned 100 times

No, I would not recommend this company to a friend

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One of the biggest mistakes I've ever made in my career was taking a job at Blackhawk

Anonymous Employee (Former Employee)
Pleasanton, CA

I worked at Blackhawk Network full-time for more than a year

ProsThe company is situated in a convenient location.

ConsThe turnover there is incredible particularly in the IT/engineering groups and Accounting. The number of people leaving the company without a job is astonishing. For 95% of the people there, the workload is HUGE, compensation is a joke and the working conditions are horrendous (they've implemented bench seating...it's like working on a fully occupied picnic table).

Advice to Senior ManagementRunning a business includes knowing how to treat your employees.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Blackhawk Network reviews and ratings — including employee satisfaction and approval rating for Blackhawk Network CEO William Y. Tauscher. All 27 reviews posted anonymously by Blackhawk Network employees.