Blackhawk Network Reviews

Updated July 8, 2015
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2.0
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Blackhawk Network Chairman and CEO William Y. Tauscher
William Y. Tauscher
10 Ratings

Pros
  • Fair work/life balance, flexible work schedule (in 4 reviews)

  • good location close to the mall (in 5 reviews)

Cons
  • There is no real work/life balance here (in 6 reviews)

  • The company is extremely political (in 3 reviews)

More Pros and Cons

25 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    ok place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Profitable company and evolving product with good outlook for future evolvement. Some people are nice, some are not. Work can be interesting.

    Cons

    No ability to stretch out into different positions; very political. Cube situation is horrible. You are not supposed to complain. Disorganized.

    Advice to Management

    value your employees


  2. Helpful (1)

    Not a good environment for growth or pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Pleasanton, CA
    Current Employee - Analyst in Pleasanton, CA

    I have been working at Blackhawk Network full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fast paced environment where you can learn a lot, cool people all around. Emerging industry with something new to learn every week.

    Cons

    They say they promote internal growth but it's all talk. You would be lucky to advance far in this company. Salaries are far below market in an area as expensive as the Bay Area. Workload does not reflect wages at all. When push comes to shove, the company policies will do whatever they can to get the most out of you while simultaneously ousting you regardless of work ethic or credibility. With the tremendous amount of company growth, the lower level employees see no extra compensation while the higher ups collect their bonuses. Lackluster Stock program and no bonuses, mixed with a poor salary and terrible growth opportunity makes this a company nobody would want to work for.

    Advice to Management

    Listen to your employees. It is nonsense that all of the people that make this company run successfully don't see a dime with such growth. Programs fall apart everyday because of poor management, so the managers need much better training. If someone does great work and looks for advancement, fight for them rather than let them walk.


  3. Helpful (5)

    Lack of respect from top executives & low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Strong teammates - Part of steadily growing area of the business - Gaining experience in corporate environment and skills that you wouldn't get in other companies

    Cons

    - Top executives have no respect for employees that are not upper upper management; this tendency trickles down into other departments as well - Senior managers/ team leads don't have the proper training needed to direct a large group of individuals - Lack of consistency in management; allowing perks to certain employees and limiting the same perks to others - No room or opportunities to grow: young, promising employees are limited and not given the chance to succeed or show their strengths

    Advice to Management

    Ensure that any employee that has direct reports are given proper management training. Take an interest in ALL that your employees do and not discount or disrespect one department simply because they don't seem as important - treat your employees with respect and they will in turn respect you and their work.


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  5. Helpful (4)

    Merchandisers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackhawk Network

    Pros

    Not micromanage. Encourages you to think outside the box.Fun work. Nice people. Flexible but difficult to manage other work.

    Cons

    Even though it's only part time it hard to have a second job. The want flexibility through out the week.

    Advice to Management

    You will have more of a committed team if you offered full time positions.


  6. Helpful (7)

    IT messy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOYB in Pleasanton, CA
    Former Employee - NOYB in Pleasanton, CA

    I worked at Blackhawk Network full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ok pay. Co-workers were great, most of them.

    Cons

    Lack of management in IT. There's a CIO and a CTO and they're like two kids fighting and you're caught in the middle. When I first started it was a mess, long hours, lack of people, high stress, getting yelled at for what I don't know. Very political arena. Last manager didn't seem to care much about the team.

    Advice to Management

    Cut the politics and run the company and manage your employees better.


  7. All Work and No Play

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good location and some good people

    Cons

    Long hours, no bonuses, very political, hard to grow within the company. Very little concern with employees thoughts and opinions.

    Advice to Management

    Listen to your employees. They see and hear more than managers behind closed doors in their offices. Take actions on issues that are brought up. Ignoring them does not make them go away. It creates unhappy people and environments.


  8. Helpful (1)

    It's been a roller coaster ride so far - with very short up hills and many down hills.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Phenomenal people to work with. Location is excellent.

    Cons

    Upper management needs a refresh. Pay is below par. Lots of political issues. Lots of favoritism.

    Advice to Management

    Appreciate what your people do for you. Give them the credit they deserve. Pay them what they deserve!


  9. Helpful (1)

    Not a good place to work. No career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Consultant in Pleasanton, CA
    Former Contractor - Consultant in Pleasanton, CA

    I worked at Blackhawk Network as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company if you want to work in payment domain.

    Cons

    American company desi culture. Managers sucks. Over powered not people friendly.

    Advice to Management

    Value employee no matter working as contractor or full time.


  10. Helpful (4)

    Join if you're single, otherwise you could end up being one.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Front End Developer in Pleasanton, CA
    Former Contractor - Front End Developer in Pleasanton, CA

    I worked at Blackhawk Network as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The positive points I could think about this company are the only things that kept me going through my time here. I had the opportunity to work with some of the nicest people around also had the opportunity for having some of the best conversations over the lunch with people from different teams.

    Cons

    I would personally not take part in any of the office politics but when your leads are involved, you are most likely to get roped in as well. Working on the weekends is a very common thing and is felt as a part of the working culture here. Unrealistic strict deadlines, poor release cycle processes e.g. sometimes testing code in Prod., unclear role boundaries especially when people from BU would start coding, creating defects left, right and center are some of the other things that come to my mind. School like rules - get in before 9.00 am, no playing ping pong before 5.00 pm are some of the guidelines often sent by the directors to their teams who are treated sometimes as peasants. There is little or no respect for developers. The seating is also somewhat like as in school. 4-5 people cramped in one row of desk divisions. This company is good for anyone who is badly in need of a job, but as and when people gain 1-2 yrs of experience they tend to leave due to frustrating reasons mentioned above. If you would like to experience the movie 'Office Space' in real life, this is the place.

    Advice to Management

    Simple rule, treat others as you would like yourself to be treated. Believing in your employees is more important than you would think. Threat and rank pulling are not the methods of motivation.


  11. Helpful (2)

    Professionals please stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Consultant in Pleasanton, CA
    Former Contractor - Consultant in Pleasanton, CA

    I worked at Blackhawk Network as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Location Good business model Money back up from Safeway

    Cons

    Please stay from this company if you are professional. IT executives are not qualified to run the business. No process, things are getting done forcefully or by threating. There is no life work balance



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