Blackhawk Network

www.blackhawknetwork.com
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Blackhawk Network Reviews

Updated February 8, 2015
Updated February 8, 2015
17 Reviews
3.0
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blackhawk Network Chairman and CEO William Y. Tauscher
William Y. Tauscher
17 Ratings

Review Highlights

Pros
  • Fair work/life balance, flexible work schedule (in 4 reviews)

  • Very successful business model, bright and dedicated team, good managment (in 6 reviews)


Cons
  • There is no work-life balance for many of the employees here (in 6 reviews)

  • There is little or no respect for developers (in 5 reviews)

More Highlights

17 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Blackhawk Network

    Pros

    They keep you very busy. The people there are hard working, and very nice to work with. Overall very good co-workers, supportive and intelligent.

    Cons

    Pay is poor, no chance of promotion from within. None of the benefits compete very well with the rest of the bay area. Employees are not a priority.

  2. 1 person found this helpful  

    Kid friendly; professional growth lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Manager in Pleasanton, CA
    Former Employee - Implementation Manager in Pleasanton, CA

    I worked at Blackhawk Network full-time (more than 3 years)

    Pros

    Great work environment. Lots of fun activities that extend to the family around the holidays.
    Managers and leadership is approachable. Workload is feast or famine.

    Cons

    No clear path to promotions. Not sure if management really wants employees to grow professionally. Pay is below average, stock options can help.

    Advice to ManagementAdvice

    Focus on an HR department - people that are interested in developing processes that help employees achieve professional growth.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Pleasanton, CA
    Current Employee - Operations in Pleasanton, CA

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    BHN has a great culture and work environment. You will work with intelligent people and build strategic relationships.

    Cons

    Growing faster than prepared for, can feel chaotic and stressful while trying to manage new initiatives

    Advice to ManagementAdvice

    Lacks mid-level management that provides little direction on growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Startup mentality trying to be a grown up company.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network

    Pros

    Casual, nice folks, good products

    Cons

    No clear direction from senior leadership; a lot of spinning; no process or procedure;

  6.  

    Industry leader in gift card transactions

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network

    Pros

    Lots of work + Good Process makes work easier

    Cons

    employee traning and bonus - otherwise benefits are good

  7.  

    Handling customer calls everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackhawk Network

    Pros

    believe in a 40 hours work week

    Cons

    slow response from management and no talking to other department

    Advice to ManagementAdvice

    management is ok

    Recommends
    Disapproves of CEO
  8.  

    Behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Pleasanton, CA
    Former Employee - Manager in Pleasanton, CA

    I worked at Blackhawk Network (less than a year)

    Pros

    Convenient location near Bart in Pleasanton, and near major freeway interchange. Smart people. Nice area near the mall.

    Cons

    Lots of work without enough support. The company felt "old fashioned". Pay was low.

    Advice to ManagementAdvice

    If you want to compete with the Big Boys on the peninsula or in the South Bay, you need to pay better and give your people the tools to do the job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Has its good points and bad points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network

    Pros

    Blackhawk has a great business model and been creative at turning a prepaid commodity business into a widely dispersed retail network. There are sets of people that are truly dedicated employees and work very hard at what they do.

    Cons

    At times, key departments don't work welll together at the Sr. Mgmt level and doesn't always give clear directions to the managers that are responsible for execution. Also they seem to be disconnected at times from the realities of the situation.

    Advice to ManagementAdvice

    Include middle management more in the strategic planning process. That will help align annual goals for the better.

  10.  

    Heavy lifters, experienced
    needed here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    Pay, benefits, challenging the world of prepaid products with focus on innovative technology. Gift card product are the winners by far.

    Cons

    Lots of disconnect between management, departments. Timing seems to always be off when introducing new things.

    Advice to ManagementAdvice

    Not so high level that you can't understand the disconnects

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Cool job sometimes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackhawk Network full-time

    Pros

    Ok work/life balance. The company is always growing. That could be a con as well... there isn’t much room for growth, you have to know people to pretty much move up. If you are content with staying in a position this is the place for you. Great perks. Company bbq’s, monthly socials and overall great events. That’s the best part.. you do get those small breaks for socials.

    Cons

    Company moves too fast when an idea comes about… they take an idea and run with it. When they see an opportunity to make more money they push for it at all cost. When systems are broken someone has to be there to fix it. I haven’t had to so any overtime personally but, I have seen it done. Responsibilities are always being added but there isn’t always a cut and clear policy and procedure.

    Advice to ManagementAdvice

    Try to be more hands on with the products.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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