Blackhawk Network

www.blackhawknetwork.com
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Blackhawk Network Reviews

Updated February 24, 2015
Updated February 24, 2015
28 Reviews
4.0
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blackhawk Network Chairman and CEO William Y. Tauscher
William Y. Tauscher
28 Ratings

Review Highlights

Pros
  • Fair work/life balance, flexible work schedule (in 4 reviews)

  • Very successful business model, bright and dedicated team, good managment (in 6 reviews)


Cons
  • There is no work-life balance for many of the employees here (in 6 reviews)

  • There is little or no respect for developers (in 5 reviews)

More Highlights

28 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    I loved the environment and coworkers but as an intern I wish I was given more responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Digital Marketing Intern in Pleasanton, CA
    Former Intern - Digital Marketing Intern in Pleasanton, CA

    I worked at Blackhawk Network as an intern (less than a year)

    Pros

    Great employees with great experience and knowledge. I learned most from talking and getting help from them.

    Cons

    I felt like my summer internship program was very ad hoc and wasn't very structured. I tried to be proactive but there were times where I had no job to do.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A few tweaks would make this a perfect company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Phoenix, AZ
    Former Employee - Accounting in Phoenix, AZ

    I worked at Blackhawk Network full-time (more than 3 years)

    Pros

    Great work environment, wonderful people, flexible hours, great benefits, nice work-life balance, convenient location, good pay.

    Cons

    Poor management decisions, lack of training and more of a learn as you go type deal, management sometimes has little to no experience, little accountability for actions.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Creative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Walnut Creek, CA
    Former Employee - Programmer Analyst in Walnut Creek, CA

    I worked at Blackhawk Network

    Pros

    Opportunities to learn about online retail (if you are interested in that industry)
    People here are creative in general and are fun to work with
    Feels like a family environment

    Cons

    Some outdated technologies and tools
    Long hours - sometimes

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
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  5.  

    Seasoned Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Pleasanton, CA
    Current Employee - Director in Pleasanton, CA

    I have been working at Blackhawk Network

    Pros

    Good people, flexible, something new every day

    Cons

    Limited career paths for most. Conservative approach to accelerating good employees. Most employess lack any vested interest (equity, bonus, etc.).

    Advice to ManagementAdvice

    Need more training, more focus on retaining good employees, get compensation more competiive particularly for long-term employees, and need to provide better growth paths

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Position!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Contractor - Customer Support Specialist in Pleasanton, CA
    Current Contractor - Customer Support Specialist in Pleasanton, CA

    I have been working at Blackhawk Network as a contractor (less than a year)

    Pros

    Employees here are hardworking but they weren't introverts and always focused on their task. They would chat with you and everyone seems communicate effectively with everyone else. Everyone is motivated to get their work done and there isn't a lot of pressure or stress much like in financial companies.

    Cons

    It seems different departments do not communicate that quite well. Every department does their own thing and talks among each other quite well. A lot of items go through each department and it would streamline the efficiency if departments communicated more with other departments instead of only with their own team.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Challenging, Fast Paced, Dynamic Growth Organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Reno, NV
    Current Employee - Business Development in Reno, NV

    I have been working at Blackhawk Network full-time

    Pros

    Challenging organization to learn and grow in where you may be rewarded for focused and diligent efforts. This company is evolving into the digital world to continue growing and changing as the market changes.

    Cons

    Like any organization of this size, politics plays a role. Not an extreme amount of favoritism, however it does occur.

    Advice to ManagementAdvice

    Keep up the great leadership, and continue to promote from within! Perhaps 360 degree review process could be increased?

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company but needs to step up certain issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Merchandiser in Bridgeport, CT
    Current Employee - Part Time Merchandiser in Bridgeport, CT

    I have been working at Blackhawk Network part-time (more than a year)

    Pros

    Great independent work. You have a very flexible schedule as long as you get the work done for the week.

    Cons

    Only offers part time and salary is very low for the amount of work we do.

    Advice to ManagementAdvice

    They should offer more room for advancement from within.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    OK, if you have a good manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Colorado Springs, CO
    Current Employee - Senior Software Engineer in Colorado Springs, CO

    I have been working at Blackhawk Network full-time (more than a year)

    Pros

    Fair benefits, reasonable compensation.
    Good team environment.
    Catered lunch on Fridays.
    Provide nice hardware (Mac book and plenty of monitors).
    Fair work/life balance, flexible work schedule.

    Cons

    Working with other teams at head quarters can be difficult. It seems the only way to get information from them is to set up a meeting with all the people who might have the information (i.e. getting answers via email does not work)
    The deadlines come down from on high, and there are constant time crunches.
    Requirements are difficult to nail down, and are often wrong.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Nice work environment, positive attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst I in Pleasanton, CA
    Current Employee - Fraud Analyst I in Pleasanton, CA

    I have been working at Blackhawk Network full-time (less than a year)

    Pros

    Environment is very nice, people has nice attitude and you hardly speak with other people since always busy in your own work.

    Cons

    There are some extra hours or work specially for salaried position, depends on which department you're working in.

    Advice to ManagementAdvice

    Need more people to share the workload, everyone need to share the same interest of work as others

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Software Engineer in Pleasanton, CA
    Former Employee - Senior Staff Software Engineer in Pleasanton, CA

    I worked at Blackhawk Network full-time (more than 3 years)

    Pros

    Interesting project, new technology, nice people

    Cons

    Manager level employee needs more training

    Recommends
    Positive Outlook
    Approves of CEO

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