Blizzard Entertainment
3.5 of 5 184 reviews
www.blizzard.com Irvine, CA 1000 to 5000 Employees

Blizzard Entertainment Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.5 184 reviews

                             

86% Approve of the CEO

Blizzard Entertainment President & CEO Mike Morhaime

Mike Morhaime

(147 ratings)

66% of employees recommend this company to a friend
68 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Good but not great.

    Quality Assurance (Current Employee)
    Irvine, CA

    ProsGreat environment and amazing people.

    ConsYou can feel taken advantage of if you have skill sets outside of your job. You are asked to fill roles until someone else is hired to do so. Opportunities not always awarded fairly.

    Advice to Senior ManagementRecognize the talent and desire to grow within and reward it.

    Yes, I would recommend this company to a friend

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    Blizzard

    Assistant Manager (Current Employee)
    Irvine, CA

    ProsLost of career opportunities if one works hard and looks for ways to be pro-active in their current position.

    ConsCompensation can seem a little bit lower than other companies but the overall lifestyle and benefits make up for it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Expensive to live but worth it.

    Software Engineer (Former Employee)
    Irvine, CA

    ProsYou get to have fun. and it really is because you are developing the games people know and love.

    ConsChallenges are living up to the expectation of everyone who plays your games which is a lot.

    Advice to Senior ManagementLook at newcomers as a genius in the making.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Best job I had ever had... until they merged with Activision

    In-Game Support Representative (Former Employee)

    ProsFun environment, free sodas, free coffee, the job was awesome.

    ConsAfter the merger with Activision, it all went downhill.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Challenging while still fun place to work

    Anonymous Employee (Current Employee)

    ProsAccess to games earlier
    Trophy on resume

    ConsHigh living cost with substandard pay

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    NetOps

    Anonymous Employee (Current Employee)

    ProsExciting and out of box thinking of getting the job done

    ConsInternational operations sometimes can be a hurdle for getting things agreed - all around the globe means there is no good time for everyone.

    Yes, I would recommend this company to a friend

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    Their customer service goals are all over the place

    Customer Service Representative (Current Employee)
    Austin, TX

    ProsLaid back company, profit sharing, free games, company gifts, good benefits

    ConsUnfortunately the KPI changes too much, they do not know what to focus on compared with company needs. First they want to focus on how quickly customers get responded to then change focus to first call resolution and then focus again on speed, confusing and upsetting/frustrating the reps. Internal promotion is extremely difficult, HR is not in sync or honest or consistent on their feedback.
    TMs are not supportive or help guiding or uplifting. They basically do what they want and help whoever they like.

    Advice to Senior ManagementGive clear, honest and consistent feedback to those who apply internally. It's too obvious that people are giving excuses why they are not hiring a candidate.
    Get your KPI together and make a final decision. Understand that when people work under stress, their performance is never going to be what you expect. Again, be honest and clear about your changes and communicate better with your employees.

    No, I would not recommend this company to a friend

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    Fantastic Internship

    Anonymous Employee (Former Employee)

    ProsI interned here in 2011. I learned a lot about the industry and had a blast trying out all kinds of things. I was treated like an experienced game industry professional, despite being 23 and this being my first real full-time gig. Everyone was friendly and concerned about my professional growth as an intern.

    ConsI can't think of any at the moment.

    Yes, I would recommend this company to a friend

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    Great experience overall. Very laid back environment.

    Anonymous Employee (Current Employee)

    ProsGood pay, good management team.

    ConsLots of hours but they do compensate for your hard work.

    Yes, I would recommend this company to a friend

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    11 people found this helpful  

    Great company with a few serious problems

    Senior Software Engineer (Current Employee)
    Irvine, CA

    Pros- One of the most stable game companies.
    - There is room to move up, to a point.
    - There are some truly talented people here who are awesome to work with.
    - Pay is great if you're on a game team and you've been at the company for a long time.
    - It's based in Irvine. Good for the employees that have the pay and like Orange County.
    - The president is doing a lot of things right. Here are some examples:
      - He still plays and geeks out over video games.
      - He trusts game designers to do their jobs.
      - He actually cares about customer service.
      - He has actively taken steps to improve employee morale by conducting yearly internal surveys and business plan meetings.

    Cons- Worst thing about the company is the cruft that's built up in the employee pool aka the old boys' club. There are some employees that were promoted to key leadership positions that may have been great workers 15 or 20 years ago but are poor leaders. A lot of them don't seem to realize that they were promoted due to tenure and are therefore very egotistical and stubborn.

    - There is a culture of not admitting you're wrong. Making excuses is not uncommon. The company loses a decent number of employees to this problem. Thankfully, the president himself doesn't seem to do this as much as the rest of the cruft does.

    - Work/Life balance is practically non-existent. Expect to do as much overtime as they want you to do.

    - Can't move up if one of the old boys is sitting in your spot.

    - Pay is disproportionately low for non game team employees (web, QA, battle.net, etc).

    - It's based in Irvine. Bad for people that don't want to live in Orange County or aren't making the pay.

    Advice to Senior Management- Keep gathering employee feedback and holding company-wide meetings to discuss the feedback. It helps a lot.
    - Invest in your employees as a whole instead of handing out promotions to each other at the executive and director level.
    - Be more aggressive about reprimanding people that aren't doing a good job. Get rid of some of the existing cruft and avoid building up more cruft.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Blizzard Entertainment reviews and ratings — including employee satisfaction and approval rating for Blizzard Entertainment CEO Mike Morhaime. All 68 reviews posted anonymously by Blizzard Entertainment employees.