Blockbuster Reviews

Updated August 7, 2014
Updated August 7, 2014
657 Reviews

2.8
657 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
146 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 182 reviews)

  • We got ten free movies per week which was a great perk (in 152 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 46 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 31 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Atlanta, GA
    Former Employee - Shift Supervisor in Atlanta, GA

    I worked at Blockbuster part-time for more than a year

    Pros

    The only good thing about working for Blockbuster was that you got free movies every week

    Cons

    Blockbuster was not a good place to work. The upper management (outside the local store level) made bad decisions that caused the store to fail. They had crazy expectations and always made you upsell. If you were not able to upsell, you did not get hours. Sometimes people just wanted a movie.

    Advice to ManagementAdvice

    close the doors for good

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    terrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Narragansett, RI
    Current Employee - Cashier in Narragansett, RI

    I have been working at Blockbuster part-time for less than a year

    Pros

    - free movie rentals. Several each time you come in
    - cool employees that know everything about all the latest movies

    Cons

    - dated computer system that was prone to discrepancies between actual stock and computer stock. This was a constant problem.
    - Had to do inventory checks quite often as a result, which meant staying over night and reviewing every movie in the store.
    - very tedious work
    -very angry customers.
    - useless management

    Advice to ManagementAdvice

    - update systems

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    I hated it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    There is nothing about this job that I liked. Everything sucked beyond measure at the job including the management.

    Cons

    Ever thing was a con. The only reason I stayed was becuase I needed a job and I'm in college. I am so glad it is shut down now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    People are finally free.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Bangor, ME
    Former Employee - Cashier in Bangor, ME

    I worked at Blockbuster part-time for less than a year

    Pros

    There was some pay and free movies.

    Cons

    Store manage not flexible for college students

    Advice to ManagementAdvice

    You should bought Netlfix when you could.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrible business decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Shelby, NC
    Former Employee - Assistant Store Manager in Shelby, NC

    I worked at Blockbuster full-time for more than 3 years

    Pros

    A passable after school job for college or high school students.

    Cons

    Corporate decisions that would radically change rental and retail policies from month to month. These decisions by executives led to confusion and frustration among customers and employees alike. After alienating so many customers any plan to shift from a strictly rental model to a retail oriented store was dead on arrival.

    Advice to ManagementAdvice

    Good Luck

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Don't work for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Riverbank, CA
    Former Employee - Shift Leader in Riverbank, CA

    I worked at Blockbuster full-time for more than 3 years

    Pros

    The free movie rentals and health care benefits are ok but not great.

    Cons

    Management has a superiority complex and look down on employees. Management is unwilling to take the time to teach and they prefer to write you up for other peoples mistakes.

    Advice to ManagementAdvice

    Quit!

    Doesn't Recommend
    Negative Outlook
  8.  

    it was a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Blockbuster part-time for more than a year

    Pros

    free movie rentals
    free game rentals

    Cons

    unrealistic sales quotas
    pushing a product that was losing them money, how much sense does that make?

    Advice to ManagementAdvice

    you’re out of business because of your management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Bad workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    The pay and free movies

    Cons

    cooperate ignorance, they never looked at reality

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Detroit, MI
    Former Employee - Customer Service Representative in Detroit, MI

    I worked at Blockbuster full-time for more than a year

    Pros

    Free rentals every week .

    Cons

    Low pay, Low hours, youre treated like a theif. they have to frisk you every day before you leave the store. you're micro managed worse than in office space. I just did not feel like the company valued employes at the store level

    Advice to ManagementAdvice

    Show more appreciation towards your store level employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    No wonder they closed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Raytown, MO
    Former Employee - Operations Manager in Raytown, MO

    I worked at Blockbuster full-time for more than 8 years

    Pros

    Free rentals,talking with customers about movies.Usually fun complaining about how poorly the company is ran with fellow employees.

    Cons

    Horrible pay
    No chance at advancement
    Corporate couldn't care less about the employees
    Forcing employees to purchase the store's inventory on their own

    Advice to ManagementAdvice

    Actually reward hard work and dedication to the company.Give pay raises every so often and don't change the rental policies every 5 minutes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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