Blockbuster Reviews

Updated July 15, 2015
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4.0
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Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
30 Ratings

Pros
  • Free rentals,talking with customers about movies (in 189 reviews)

  • Renting free movies all the time was the best (in 160 reviews)

Cons
  • The upper management (outside the local store level) made bad decisions that caused the store to fail (in 47 reviews)

  • sales goals were also unrealistic (in 33 reviews)

More Pros and Cons

148 Employee Reviews

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  1. great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Representative in Astoria, NY
    Former Employee - Customer Sales Representative in Astoria, NY

    I worked at Blockbuster (More than a year)

    Pros

    great management and wonderful people to work with. it was great job ans lucky to be a part of it until the end when they closed their last stores in new york.

    Cons

    only downside was that they barely gave raises and they forced you to sell dish and if you didnt sell it then you would get a write-up, but they never implented that rule so it cant be a true downside.


  2. Fun Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Jacksonville, FL
    Former Employee - Management in Jacksonville, FL

    I worked at Blockbuster part-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Always had the hours I wanted and got free rentals.

    Cons

    Massive amounts of workplace drama.

    Advice to Management

    Pay more attention to the stores.


  3. Year is wrong

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Park City, UT
    Former Employee - Shift Supervisor in Park City, UT

    I worked at Blockbuster

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Lots of free movies and screeners.

    Cons

    Company closed and never came back.


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  5. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Morganville, NJ
    Former Employee - Sales Representative in Morganville, NJ

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    The atmosphere and staff were great! I got to learn a lot about retail in a friendly, nurturing environment and discuss topics that were very interesting to me and relevant to the position.

    Cons

    The only issue with Blockbuster is that they were phased out by more innovative companies and their pay for this position was not great, though to be fair, that should be expected when applying for this role.

    Advice to Management

    Would have tried to capitalize on your branding by going digital much earlier in the game. I would have decreased the size of the stores and tried to increase the customer support presence online.


  6. Greta company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Awesome benefits and exciting industry. There were many changes and lay offs towards the end because of the competition in the industry. One of the best jobs I ever had up to date!

    Cons

    The office culture was ok for the most part. I really don't have anything negative to say as everyone worked as a team. Only have the best memories working at the corporate office.


  7. I watched movies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    I like movies and am a movie conasour it was a high school job close to home

    Cons

    Store only played stupid movies worked a lot did not like my hours boring at times when it's slow


  8. Fun place for a part time job

    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    I worked at Blockbuster

    Pros

    Management was very understanding. Team atmosphere where everyone helped each other. Easy to get shifts covered

    Cons

    Angry customers, but that is just retail in general.

    Advice to Management

    Meet with the stores regularly to see what issues we have.


  9. Great while it lasted!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great job if you love movies & games. We got to rent the games and movies for free and before they released

    Cons

    they went out of business


  10. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Martinsville, VA
    Former Employee - Store Manager in Martinsville, VA

    I worked at Blockbuster full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    customers enjoyed working with them every day learning what they liked and giving them suggestions on the movie that they would enjoy viewing..enjoyed my co-workers we were family not just co-workers

    Cons

    learning that the business was closing due to economics...losing a job that was the best job I ever had never thought I would enjoy retail but I did..enjoyed the public contact...

    Advice to Management

    stop looking at your employees as employees...look at them as co-workers and treat them as such..remember they too want to help the business progress and grow


  11. Great company to work for when things were booming, unfortunately when the industry started to decline things went south

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store General Manager
    Former Employee - Store General Manager

    I worked at Blockbuster full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Learned a lot when the business was booming, multi unit experience, training and development, human resources. Love the people and customers.

    Cons

    Was having to downsize and continue to motivate and lead in an industry that was slowing coming to an end.

    Advice to Management

    Take care of the people who took care of you through out the good times.



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