Blockbuster

www.blockbuster.com

Blockbuster Reviews

Updated January 24, 2015
Updated January 24, 2015
688 Reviews
2.8
688 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
158 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

139 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Working for a dying dinosaur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Blockbuster

    Pros

    It was an amazing challenge early on as we had so many customers and we were always busy. As time went on there grew to be many competitors with Hollywood Video, Netflix, Redbox and streaming. Hollywood Video was more of an annoyance. Netlix was new with its mailing concept and Blockbuster eventually capitulated to create a similar method. Redbox had such a small PP that our selection, shopping experience of not impersonating a homeless person while shopping and confection and pure habit brought people in. Blockbuster didn't have the leadership that was visionary to get out in front of these ideas. Loved competing with these companies and meeting customers and providing them exceptional service was rewarding. (not to mention watching free movies)

    Cons

    The inability of Blockbuster to be visionary in its concepts led to its downfall. The planograms made sense to make sure all stores were similar but the rigid stance to stick to these ideas was frustrating. If my store was exceeding expectations because we were not using company guidelines we were not praised but frowned upon.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Irwin, PA
    Former Employee - Customer Service Representative in Irwin, PA

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    Really Great place to work

    Cons

    They Went out of business

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
  3.  

    Fun job but frustrating

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Working around movies, great co-workers, great customers.

    Cons

    Corporate was out of touch.

    Advice to ManagementAdvice

    Work better on communication with store level employees.

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  5.  

    Great part-time job, flexible work schedules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lexington-Fayette, KY
    Former Employee - Sales Associate in Lexington-Fayette, KY

    I worked at Blockbuster part-time (more than a year)

    Pros

    Good coworkers, free movie rentals. Great job for college kids.

    Cons

    Drowning company, pushy sales tactics alienated customers

    Advice to ManagementAdvice

    Since my store closed......I hope the managers can find good positions with other companies.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    It was short but fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    10 free rentals a week!

    Cons

    Having to push constantly on candy bundles and online which basically ended up closing all blockbusters

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Fun place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN

    I worked at Blockbuster part-time (less than a year)

    Pros

    Free rentals, can rent movies before they come out.

    Cons

    boring at times. need better managers

    Advice to ManagementAdvice

    keep up the good work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Lots of fun if you don't take it too seriously

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Chill environment, nice people, Free rentals.

    Cons

    Delusional company that was always at risk of becoming bankrupt.

  9.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Ocean City, NJ
    Former Employee - Cashier in Ocean City, NJ

    I worked at Blockbuster part-time (more than a year)

    Pros

    free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah

    Cons

    sit around doing nothing is very boring free rentals, watch movies all day, sit around, do homework.

    Advice to ManagementAdvice

    Don't care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Was a great company to work for...once upon a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    Great People, lot's of tenure

    Cons

    Stores are closing, no opportunity

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Pittsburgh, PA
    Former Employee - Key Holder in Pittsburgh, PA

    I worked at Blockbuster full-time (more than a year)

    Pros

    The free weekly movie rentals

    Cons

    Hiring of high school students that really don't want to work in the first place

    Advice to ManagementAdvice

    Show up and really manage employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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