Bloomingdale's

  www.bloomingdales.com
  www.bloomingdales.com

Bloomingdale's Reviews

Updated December 15, 2014
Updated December 15, 2014
567 Reviews
2.9
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bloomingdale's CEO Tony Spring
Tony Spring
54 Ratings

Review Highlights

Pros
  • Employee Discount if you can afford to buy anything on your meager poverty-level salary (in 75 reviews)

  • Great discount and Bloomingdale's looks great on your resume (in 50 reviews)


Cons
  • Huge disconnect between salaried management and commissioned sales associates (in 46 reviews)

  • Reviews are primarily based on credit card applications taken and not on actual service (in 31 reviews)

More Highlights

130 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    turn over rate super high. management doesn't value employees just $$

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bloomingdale's

    Pros

    Great commission during holiday, and great discounts on clothes.

    Cons

    turn over rate super high. management doesn't value employees just $$. they will find reasons to fire you. hours aren't flexible and you get chastised for being 1min late... like literally 1min.... 5times and your fired.... the definition of punching a clock.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Nice discount, poor management, a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional
    Former Employee - Sales Professional

    I worked at Bloomingdale's full-time (more than 5 years)

    Pros

    Wages are higher here than most retail jobs, $11-13 an hour and the employee discount is good, ranging from 20-36%. Good health insurance, vacation and and 401k. I became friendly with several of my regular customers, so there are some networking opportunities here. I am now a better salesperson, so it was a good learning experience. Coworkers became good friends that I looked forward to seeing each day.

    Cons

    The hours and schedule are terrible. Learning the various sales promotions is a challenge and requires a lot of telemarketing. You are seldom congratulated for making a big (over $10,000) sale and never thanked for staying late or working harder when a coworker calls out. The managers play favorites and are very rude to underperforming workers in an effort to get them to quit. The technology and ordering system is not up to date. There is little room for promotion. The training is inconsistent or in some cases nonexistent. The music is in poor taste.

    Advice to ManagementAdvice

    Mentor the underachievers instead of making them feel stupid and worthless. I would have loved the opportunity to shadow a top producer for a few weeks to learn how I might improve my sales. Please don't talk about the numbers so much. There is too much focus on the numbers and how you compare to your coworker's sales statistics. Encourage more teamwork by focusing on the team's number instead of the individual. Please ask your associates their opinions on a more regular basis instead of once a year. Promote from within. If you see that a worker has potential, encourage them to seek a promotion to team leader and let them know how to achieve that goal. The morning rallies are insulting. Yes, we like the extra account payout, but please stop making it like a game-"what should we give the kids today if they are extra good and open two account?" It's silly. We are grown professionals, please stop with the cheerleading. This is a business, not a game show or a kindergarten. I know you are trying to make it fun, but it's depressing to start the day with the feeling you must grovel for an extra ten bucks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Resting on laurels while falling behind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Bloomingdale's full-time (more than an year)

    Pros

    No other company does a better job of selling the possibilities and potential for growth, and my co-workers are some of the hardest working people I've ever met. The discount is good, if you are making enough to actually spend money at the store, but the quality of merchandise is less than great.

    Cons

    Executive management is extremely weak, the potential that is used to attract good sales people is non-existent as the management trainees are brought in from outside, and the overall atmosphere is simply depressing as the churn rate is extraordinarily high. From the training sessions that waste time to the relentless drive to push credit rather than actually clientele to the terribly out of date computer software that impedes the ability to serve customers to the complete lack of executive leadership in the store, this entire experience has been an excellent example of why the department store retail business has lost its appeal for the consumer and why the best sales people are jumping ship.

    Advice to ManagementAdvice

    Bloomingdale's needs to decide whether it's going to be a high-end luxury store or a high-volume lower-priced alternative to the high-end luxury stores. If it's going to go for high-end luxury, then it needs to behave the way high-end stores do and stop advertising sales every other week and holding discounted merchandise on the floor for weeks at a time so that sales associates can actually clientele. If it is going to go for the high volume approach, then it needs to stop pretending that customers are doing anything but shopping the sales.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Growth with this company was not as what it seemed; very political and prejudice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Aventura, FL
    Former Employee - Sales Specialist in Aventura, FL

    I worked at Bloomingdale's full-time (more than 3 years)

    Pros

    Employee discount, opportunity to meet and help industry people, celebs, wardrobe stylist

    Cons

    Tough evaluation/benchmark system- you can be fired for not opening enough credit card accounts in a particular period; Room for growth doesn't exist- if you are too good at what you do (selling, customer service) they will keep you there

    Advice to ManagementAdvice

    When there is an associate who is eagerly interested in moving up in the company and wants to continue to grow the business, don't allow color or politics to turn away an awesome employee from helping to grow the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Back to grade school, if you ask too many questions about not knowing your designer brands be ready to be treated like disrespected child.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bloomingdales Outlet Sales Professional in Merrimack, NH
    Current Employee - Bloomingdales Outlet Sales Professional in Merrimack, NH

    I have been working at Bloomingdale's part-time (less than an year)

    Pros

    They have a good discount at the outlets for employees, when not being patronized by your coworkers and team leads you actually meet some really nice customers and make connections, it's fun when customers really look to you to find them a stylish new wardrobe and actually want to hear your ideas and thoughts about a certain material or pieces that go together.

    Cons

    Cliques of employees and even with the managers, Managers hate questions there you either know your brands and materials or you are talked about behind your back by managers And employees and even managers talking about you to employees.. And I even turned around to find a team lead and a manager on duty whispering and pointing at me right behind my back, also don't ask more than 2 questions a day even if it's something you don't know absolutely anything about if t the assistant manager/team lead is in a bad mood that day any question that you have is going to put you on the bad list, also if you just try doing something on your own and don't do it properly you are going to be on the bad list anyways for not asking a question, also I don't know how many times the assistant manager told me that Google is a Godlike creation and that I am a grown up and I need to solve these questions I have about work myself even if you are opening and given a phone in the morning and told if you have any questions to use it to dial the extension of the team leads And managers don't use it, even if you don't know anything about the department they put you in like men's suits tey won't say this But they would much rather you say you don't know if we have this brand of men's ties and go on a massive hunt through the whole department rather then call them when they are not on the sales floor, also you get put in whatever department they feel like putting you in.. They don't care if that's not the position or the area you applied for and they are very good at making up things on the spot to provide reasons for their actions that you will realize later on make no sense at all, and they don't respect you if your 21 or 75 they will treat you like crap and patronize you for the tiniest mistakes if you show any sign of weakness whatsoever. Also you can't work anywhere else that sells anything Bloomingdales does, even though the outlet doesn't sell housewares or makeup apparently working at another job that specializes in either is a conflict of interest basically if you get a part time job at Bloomingdales the only other place you could get a non conflicting interest job is in the food industry.

    Advice to ManagementAdvice

    Everything I listed above. You should really consider rehiring practically all your team leads.... Just because they have good customer service skills doesn't mean their teamwork and coworking social skills are greater than that of middle schooler. Like seriously no wonder no one even wants to stay there for longer than a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Like no other clientele in the world...miserable management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in New York, NY
    Former Employee - Sales Specialist in New York, NY

    I worked at Bloomingdale's (more than 3 years)

    Pros

    Great amount of vacation time, no overtime so you know exactly when you're leaving for the day.

    Cons

    Most demanding, entitled & challenging clientele you'll ever come across. Management has such a disdain for its employees/subordinates. Customers have been trained to wait for sales & discounts so NOBODY wants to pay full price for anything.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Be prepared to wait your turn for a promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bloomingdale's full-time

    Pros

    Great experience for junior executives, summer Fridays, decent discount, lots of interaction with the vendor community. Great place to start your career and learn about the business.

    Cons

    Poor compensation, no room for promotion, best employees leave or are poached by competitors, poor HR dept. Old guard is very set in their ways and change happens very slowly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Frustrating Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bloomingdale's full-time

    Pros

    Can take on a lot of responsibility

    Cons

    Company doesn't care about their employees, young people take on too much work with no acknowledgement/compensation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    very competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Bloomingdale's full-time (less than an year)

    Pros

    employee discount, great chance to meet people and it is a good chance to know about the industry

    Cons

    very competitive, bad management, rude customers

    Advice to ManagementAdvice

    listen to the sales and they need to be protected as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Bloomingdale's full-time (less than an year)

    Pros

    discount, co workers, and enough hours

    Cons

    management does not listen and speaks in condescending manor

    Advice to ManagementAdvice

    change, be on the floor, dont treat sales associates as lessers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Bloomingdale's Photos

Outside of the Flagship store for Bloomingdale's department store, located on Lexington Avenue in New York City. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)
The Fortress that is the Beverly Center
Magnolia Bakery at Bloomingdale's

+ Add Photo

Work at Bloomingdale's? Share Your Experiences

Bloomingdale's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.