Bloomingdale's

  www.bloomingdales.com
  www.bloomingdales.com

Bloomingdale's Reviews

Updated November 16, 2014
Updated November 16, 2014
551 Reviews
2.8
551 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bloomingdale's CEO Tony Spring
Tony Spring
47 Ratings

Review Highlights

Pros
  • Employee Discount if you can afford to buy anything on your meager poverty-level salary (in 75 reviews)

  • Great discount and Bloomingdale's looks great on your resume (in 50 reviews)


Cons
  • Huge disconnect between salaried management and commissioned sales associates (in 46 reviews)

  • Reviews are primarily based on credit card applications taken and not on actual service (in 31 reviews)

More Highlights

99 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bloomingdale's

    Pros

    Employee discount
    Location
    Nothing else
    None

    Cons

    Low pay
    Uneducated coworkers
    Terrible managers

  2.  

    Damaged Products, Bad Shipping service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Bloomingdale's as an intern (less than an year)

    Pros

    Nice atmosphere and Good Place.

    Cons

    Huge disconnect between salaried management and commissioned sales associates"

    Advice to ManagementAdvice

    Upgrade your services and reduce prices

    Doesn't Recommend
    Disapproves of CEO
  3. 3 people found this helpful  

    Accepting a job at Bloomingdales was the worst decision of my life!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bloomingdale's

    Pros

    Flexible Scheduling, Store Closes Early, Great Location, High Traffic, Close to Subway/Metro Transit System

    Cons

    Horribly UNDERPAID, Horrible 20% Discount, Horrible Locker and Break Rooms, Horrible Management on All Levels, Horrible Retention, Zero Internal Investment, No Support from Peers or Superiors

    Advice to ManagementAdvice

    Teach your managers how to MANAGE. Most of them clock-in and clock-out and do very little in between. In a commission based environment, associates should be given insight into their QTD, STD and YTD numbers in regards to their department instead of being told to just sell more. Also, for a company that forces employees to join a union, they should be given health benefits at 30 days of employment or after their probationary period - NOT SIX months later. Also, pay people what they're worth. You lowball associates during on boarding and over pay undeserving associates. This may be why you spend so much money on boarding associates, because you're constantly losing good ones and I'm sure your retention percentages can speak to this. And please build a separate elevator for employees to get to the 10th floor for their break; we're currently sharing an elevator with customers who probably don't appreciate trying to squeeze into an elevator with 15 associates dressed in black. It's probably not the best idea in the way of the all important "customer experience." For being the "best place in the world" to work you sure have forgotten about the basic principles and the little things that grow your company and keep up great associate moral.

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  5. 3 people found this helpful  

    UNLIKE ANY OTHER STORE IN THE WORLD. THANK GOODNESS.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bloomingdale's full-time

    Pros

    My co-workers are wonderful. Makes it easier to get through difficult financially-lean days.

    Cons

    Huge disconnect between salaried management and commissioned sales associates.
    Huge focus on opening credit cards, which increases sales so that the store makes more money, as does management in their bonuses. Most of the commissioned employees are not making enough to survive, hence the high turnover..They use the "bribing with dollars" method to open credit cards. Two bucks a card. Really, worth it? Oh, and it gets taxed. Juvenile approach in pep-talking the sales associates in morning "rallies". Easy to pep talk people when their (managements) paychecks aren't minimal on a weekly basis.
    Unhealthy work environment with regards to air quality.
    How they get away with hiring people and letting them believe that they can make a good living at the beginning is a huge lie. Labor department should get a whiff of this.

    Advice to ManagementAdvice

    Get a reality check. You have a wealth of talent working very hard and you do not support or acknowledge any of their efforts or difficulties. Re-think the commissioned sales areas means of compensation and acknowledge what works and what doesn't. Address the huge problems which lay right in front of you. The turnover rates should tell you something. Oh, and RE-THINK the return policies. Thirty days is sufficient. When returned merch dollars come out of your sales associates pockets for up to six months or even more, it presents a huge problem for them in trying to pay their bills. Put yourselves in other peoples' shoes. It would be a step in the right direction.

  6. 3 people found this helpful  

    The employees are undercutting and caddy...most not all. The management is miserable and clueless...most not all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Bloomingdale's full-time (more than 3 years)

    Pros

    Start pay rate. Some kind co-workers.

    Cons

    Customers, Return policy, employees, lack of mentor training. Upper store management makes it seem like the best company to work for during interview and when hired they turn into miserable, unhelpful, fake, caddy, lying, tattletales. Lack of department manager on the floor in my department left her clueless to the real challenges in her area. I know she was aware of the obvious and turned a blind eye. Truly would be discussed with long term employees if she knew how they actually talked and treated customers among many other things. Its all about sales, loyalty cards and building your client book. Nothing about kindness, knowledge, customer service, feeling apart of a team, and helping each other. At my past jobs...those were the important things and with that customer sales, loyalty and repeat business followed. Common sense to those in sales/customer service.

    Advice to ManagementAdvice

    Just because someone is a long time employee does not make them a good employee. Because someone has a large client book does not make them kind and helpful. Clean house and get rid of long term managers and employees...they are upscale customer service in the 1980's. Bloomindales needs to go back to upscale customer service in the 1950's. Store Managers do not lie during interviews...tell it like it is. Don't ask people to smile when your smile is so fake and unconvincing. Your customer base is interested in the best service not smiles. Make a good working environment and the smiles might follow. Teach your floor managers to teach when they help not just do it and walk away. This is just common practice. How can you not get it? Learn how to have a morning rally from another store...yours are unproductive and do not make you feel like a team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Previous Reviews Are True

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Bloomingdale's full-time (less than an year)

    Pros

    Employee discounts can be as high as 30% x 20% x 20% during B-style coworker event. This earns one star for "compensation & benefits."

    Had a chance to know some nice and professional coworkers.

    Cons

    This is not the Bloomingdale's you saw in Friends. Rude customers visited every single day.

    So many that I'd definitely recommend you keep searching for jobs.

    No work-life balance. Bully by senior associates to new hires. Endless cycle of sale and presale. 99% of the managers were useless and unwilling to help. Most importantly, the draw + commission was killing me even when I worked hard and did everthing, including things that didn't earn me any buck, simply because I was a floater and because the company punished associates when customers returned.

    No one told me how easy was the return policy. I've witnessed many unresonable returns from the customers who knew how to abuse the policy. Crazy place to work.

    Advice to ManagementAdvice

    If you're willing to pay only bananas, you can afford only monkeys.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    "Don't work here, everyone is miserable and you will be too"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Huntington, NY
    Current Employee - Sales Associate in Huntington, NY

    I have been working at Bloomingdale's full-time (more than an year)

    Pros

    Benefits, Health plan, 401K, nice surroundings, made nice friends, co workers are great, enjoy working with nice customers very much

    Cons

    Management is very unfair and unprofessional, the hours are horrible, you can't have much of a life outside Bloomingdale's. Unrealistic sales goals, too much pressure to open credit cards.

    Advice to ManagementAdvice

    Treat your employees like people, not robots, you don't "own" us. Get together with each other and all be on the same page and know what's going on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Extremely Cutthroat between Salespeople/ H.R. is clueless and treat employees like children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ

    I worked at Bloomingdale's

    Pros

    The only good thing are the employee discounts

    Cons

    Management and Human Resources are horrible. The crazy and cutthroat employees who kiss behinds and play politics(in the worst meaning of the word) do the best. The nice and decent people get the short end of the stick

    Advice to ManagementAdvice

    Stop stressing loyalty and allegiance to company when Bloomingdales has absolutely no loyalty to employees. H.R. at the Short Hills N.J. store is clueless. If you are an ass kisser and suck up to management - they like you even though you are despised by your coworkers and throw talented coworkers under the bus because you are threatened by them. H.R. listens to people who complain about coworkers, even though those who are complaining ARE THE PROBLEM. If you are a well-balanced, adult who handles problems in a mature way by having an adult conversation with a co-worker you are having a problem with - that does not work if you are good at your job and they are unbalanced and threatened by you. The crazy, jealous, insecure salespeople who are not as good as you at their jobs will find any reason to go up to H.R. and complain about you because they fear losing their jobs or commissions to you. They will also be the biggest ass kissers to save their jobs or the lucrative arrangements they have carved out for themselves by getting the hours they want and making the money they need. The Short Hills store is notorious for this. H.R. is horrible. They will call you upstairs constantly and you will feel like a child being called to the principal's office. Why do you think Bloomingdales has such a low rating on this website and other websites. They EARN IT.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    If your willing to deal with crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Bloomingdale's full-time (more than 3 years)

    Pros

    You get a discount almost every sale.
    It can be a boost up to get a better job at like LV or Gucci.

    Cons

    They really don't care about their employees. I did love my manager but even they was getting sick of the place. This used to be a very good employer while you were going to college, but now they are really changing for the worst, everybody is leaving and going to Saks 5th Ave

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Cult Like Team Building

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jersey City, NJ
    Current Employee - Sales Associate in Jersey City, NJ

    I have been working at Bloomingdale's full-time (less than an year)

    Pros

    Decent Pay
    Can't think of anything great

    Cons

    You better drink the Kool Aid otherwise you have no chance of survival in this environment. The funny thing is they hire you for your individuality but frown upon it when you work for them. Not to mention, accolades are only given to those that open the most credit cards at an almost 40% interest rate. Reviews are primarily based on credit card applications taken and not on actual service. Business is so slow at this particular store and then they ask you want your doing to generate business for them. Also the creepy cult like morning meetings that congratulate the people that opened the most cc the day before and not to mention the early morning "best it the B" ceremony where these people that have been with the company for 25+ years in the same position get recognized for never leaving that position. Backwards, antiquated business model that I would be really surprised to see this company around in the next 15 years.

    Advice to ManagementAdvice

    Find other ways of generating business, get out if your antiquated business model that no longer works. Stop charging your customers almost $10 for shipping items that are out of stock in the store. Give accolades and acknowledge your employees for their work not how many credit cards applications they opened. I would get a job at American Express if I wanted to open cc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Bloomingdale's Photos

Outside of the Flagship store for Bloomingdale's department store, located on Lexington Avenue in New York City. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)
The Fortress that is the Beverly Center
Magnolia Bakery at Bloomingdale's

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