Blue Book Network Contractors Register

www.thebluebook.com

Blue Book Network Contractors Register Reviews

Updated December 3, 2014
Updated December 3, 2014
64 Reviews
2.6
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rich Johnson
20 Ratings

Review Highlights

Pros
  • Good benefits,401k, work from home, customer service and call center excellent (in 8 reviews)

  • Customer service is fantastic, even with all the added responsibilities they have (in 11 reviews)


Cons
  • Micro management to the nth degree so if you are considering this company do not believe them when they tell you they do not micro-manage (in 11 reviews)

  • The upper management is closed minded and does not want to hear what the salesforce has to say (in 6 reviews)

More Highlights

28 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    The Definition of Dead End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Headquarters in Jefferson Valley, NY
    Current Employee - Headquarters in Jefferson Valley, NY

    I have been working at Blue Book Network Contractors Register full-time (more than 5 years)

    Pros

    -Snow Days
    -1/2 Day Summer Fridays
    -Health Insurance is good

    Cons

    -There is absolutely no room for growth with this company unless you want to sell or listen to people yell at you on the phone all day about how terrible our products are.
    -Too many products that are not properly supported/broken/confusing.
    -Awful communication. One hand does not know what the other is doing in this company.
    -A variety of executives who are never on site and seem to do nothing. Have no idea why they're even on the payroll.
    -Complaints about management that go nowhere. It doesn't matter how many people complain or how well documented the problem is, they look the other way. Employees are talked down to, or harassed until they quit and nothing is done.
    -Treated like idiots and children who are not entitled to their own ideas or opinions.
    -Forced to work overtime without compensation.
    -Absolutely no work/life balance or flexibility.
    -Company is overrun with nepotism and management plays favorites to a level that has caused it to become a company wide joke.
    -The company has been "restructured" a number of times in the past several years with no real results.
    -It doesn't matter how hard you work, you will not be compensated for it. Base salary is a joke and raises are pathetic.
    -Systems are outdated and behind the times.

    Advice to ManagementAdvice

    Realize that most of your employees are miserable and are searching for other jobs. Try to actually appreciate the talent you have and try to hold onto them. Reward the people who work hard, not just the people who have a certain last name. Put some pride in your products and focus on making them better instead of creating more. Focus on actually getting customers to pay rather than counting the money you're supposedly going to get as "growth".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Blue Book Network Contractors Register Response

    Jan 7, 2015Director of Human Resources

    It is unfortunate that, as a current employee-owner, you have chosen to remain anonymous. Remaining anonymous precludes us from having an honest and productive dialogue about your feedback. Please ... More

  2. 1 person found this helpful  

    This is not the place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Los Angeles, CA
    Former Employee - Account Manager in Los Angeles, CA

    I worked at Blue Book Network Contractors Register full-time (more than 3 years)

    Pros

    There are no pros to work at the The Blue Book . It use to be a great place to work

    Cons

    YOU CAN SUM IT UP ON ONE WORD MICRO MANAGEMENT AT ITS FINEST. UPPER MANAGEMENT HAS NO CLUE WHAT IS GOING ON IN THE CONSTRUCTION INDUSTRY. THEY NEED TO SELL AT ONCE

    Advice to ManagementAdvice

    SELL THE COMPANY THE CEO HAS NO CLUE

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Great Product - Company lacks professionalism and integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Consultant
    Former Employee - Business Development Consultant

    I worked at Blue Book Network Contractors Register full-time (less than a year)

    Pros

    Promote themselves well with a great product line industry specific to construction and are growing the product line to meet industry needs.

    Cons

    Where do I start? Training managers drank excessively and were so hung over in the morning they were ill. Every pay check was a struggle to get paid correctly. No market research done in region to support sales teams. Micro management to the nth degree so if you are considering this company do not believe them when they tell you they do not micro-manage.

    Advice to ManagementAdvice

    Stop talking out of both sides of your mouth. i.e. "you're working too hard - you need some time with your family - but don't do that during working hours - save that for after hours in your downtime." Really listen to your sales team - don't just pay them lip service.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Not even a glimmer of hope

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager
    Current Employee - Sales Account Manager

    I have been working at Blue Book Network Contractors Register full-time (more than 8 years)

    Pros

    Constant support from some of the BEST in customer service!
    We still have some amazing people left in this company, but they are dwindling
    Ability to work from a home office
    benefits

    Cons

    LEADERSHIP...specifically in NEW YORK. If we are going to restructure, we should not simply move one high level management position to another. We need IMMEDIATE change in these poitions. These are the same people that have made the same bad decisions. In any other company...they would be gone! We need to clean house and get educated management with real leadership skills that innovate and inspire change. We have way too many managers collecting too many big hefty salaries that are NOT EARNED!

    Management is always blaming sales for loss of revenue and never enough growth. They never own their own mistakes. We have been asking for more leads, awarded information, and planning information for MANY years, well aware the competiion was closing in on us fast...now that the competition is ALL OVER US...they finally start the process...is it too late????

    This is an ESOP on paper only. In reality it is one person who makes the final decision and maybe a couple others. Sales has never had the chance to have any real input on decisions made. If we did, we would not be in this current sinking ship position.

    The market has changed and we need to leave our BIG ego behind. Our products on the IT side have worked half of the time online. Many sales presentations this year turned into the dance of disaster with unexpected problems occuring while either trying to sell a new prospect or trying to renew a customer. By the way, our company email was down just today. Do you get the picture? THIS IS THE REAL!

    Lack of disclosure to employee owners of revenue spent on sales projects and fees to conultants. Purchase price for Jobsite 123 and also management stock options. Poor communication.

    Advice to ManagementAdvice

    You never needed to hire conultants for hundreds of thousands of dollars. The answer is with the custmer that cancelled. Why did all of them cancel? Some have been with us over 20 years! Did you ask? Most of your effort should have been focused on this group. You don't need consultants to figure this out.

    Maybe you should read about the top 10 turnaround CEO's like I did. Their are 10 inspirational leaders that turned around their companies. In case you think you have it all figured out, here are a few facts.

    The computer CEO reduced the 350 projects the company had in development to 50 and then to as little as 10. He mainly focused on the next big thing...I think we know what they are...one is used in the field. The stock rose more than 9000 percent. Buy the book.

     Cell phone CEO...In 2008 this phone carrier lost 5.1million subscribers. He created a new rate plan and recognized they were last in customer satisfaction surveys.

     Soup CEO 2001-2011 Recognized sales were falling due to management raising prices. He believed success was employee engagement. He replaced 300 of the 350 top level management staff to assist with his 10 year goal plan.

    What is our 1,5, and 10 year plan? We will not be here if we don't have a plan and find the BEST PEOPLE in management to make the decisions. You have not given us any reason to trust and believe that you are capable of making the right decisions. We are running out of time. It's not about friendships at the top any longer. It's who can do the job the best! The past owner deserves more! Do him a favor and resign.

    We need superior products again. We fail in this department except for print. Why can't we have the best BB BID and focus on the job leads and of course our book and online exposure. The rest is not gaining us any ground.

    Stop the dishonesty on this site. DO NOT have management do these bogus posts that mislead the reader into believing this company is not having these huge problems. If we had no problems you would not have the overpaid consultants on our payroll. Stop this nonsense!

    The bonus/pay structure that was in place this year saved the company tons of money at the expense of the sales team. Do not complain about not getting your bonus when the sales team has taken a drastic pay cut. Sleep well...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    product obsolete and management team clueless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at Blue Book Network Contractors Register full-time (more than 8 years)

    Pros

    great 401 and other benefits

    Cons

    managers that have not done the job. I have to say that there is not a single manager that commands respect from any of the sales team. The mgmt. team told us at beginning of year we would have honest discussions with our managers once a month. Ridiculous, they want to hear what they want to hear. The president takes all criticism personally.

    Advice to ManagementAdvice

    When the operating cost goes up 5 fold and you lose over 11000 customers

    GET A CLUE YOU DO NOT KNOW WHAT YOUR DOING.
    The best way to get stock to go up is for both of you to resign

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It was a great place to work with a great product until the IT guru who knows nothing about sales took over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager
    Former Employee - Sales Account Manager

    I worked at Blue Book Network Contractors Register full-time (more than 10 years)

    Pros

    The company paid well and had an excellent benefit package.

    Cons

    Micromanagement by IT and Yellow Pages "people".

    Advice to ManagementAdvice

    Know what your product is and let the account managers sell!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Very disappointing experience thus far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Blue Book Network Contractors Register full-time (more than 5 years)

    Pros

    I have met some great people- many of whom have been there for a long time. They have a descent benefit plan/ with much of December off, although very little vacation time outside of December. Great flexibility to work from home.

    Cons

    Shark like atmosphere, Non supportive management team, a penchant for always targeting and firing middle aged people, and very low salary. A pre-occupation with the ESOP which is meaningless to most poeple. No opportunity for advancement for most people, women in particular. The level of micromanaging is extraordinary.

    Advice to ManagementAdvice

    Stop spending money on nonsense and start supporting the sales team with actual lead generation outside of the network

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    What a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager
    Current Employee - Sales Account Manager

    I have been working at Blue Book Network Contractors Register full-time (more than a year)

    Pros

    401k . 3 weeks off in dec.

    Cons

    Micro management to death. Having to lie to customers to make the sale. Having new customers hate you after they start using.

    Advice to ManagementAdvice

    Listen to employee.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    The Blue Book was a great company in 1999 but became a micromanaged nightmare as the IT side took over the sales force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Blue Book Network Contractors Register full-time (more than 10 years)

    Pros

    TBB had an excellent benefits package.

    Cons

    Sales side had to constantly report all activity to Big Brother -each year we reported more. A lot of the reports took time away from selling!

    Advice to ManagementAdvice

    Be realistic in your goals and allow sales professionals to sell!

    Doesn't Recommend
    Negative Outlook
  11. 4 people found this helpful  

    Last one to leave, turn off the lights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Book Network Contractors Register full-time

    Pros

    There is a great 401K match, decent yet crazy expensive benefits, and great people to work with.

    Cons

    Micro management runs rampant as does the culture of passing the buck- you can point out areas of opportunity at every turn and yet nothing will ever be done about it, it's always business as usual. The salary is paltry and not enough to live on which is why you see either very young people who took one of the few jobs offered to them in the toughest economy since the 20's or you see older folks who have a pension to live off of and are doing this to make extra money or to keep themselves busy. You'll find this place will never be a career, it's a stepping stone to bigger and better or it's a second "job", which is a shame because this could be a great place to spend many years at if only you were paid enough to eat. And it's not like the company is bleeding money at all, they're constantly sending people here, offering competitions there, buying useless new equipment for departments. If only they invested that money in their people and trusted those people to drive the company forward they wouldn't have all of the open positions that they do.

    Advice to ManagementAdvice

    Knock off the kitschy business of promoting us as an "open door, everyone is valued" company and start getting your hands dirty. Spend the money to fix the products so they do exactly what they say they will every single time you use them, pay your employees enough to live and not just scrape by or have to work multiple jobs, and train your staff the way they should be trained. You have a great concept that's being poorly executed in recent years, and it shows. Stop accepting mediocre and hold the decisions you make to the same standards you want to hold your employees to.

    Doesn't Recommend
    Negative Outlook

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