Blue Book Network Contractors Register

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Blue Book Network Contractors Register Reviews

Updated June 28, 2014
Updated June 28, 2014
57 Reviews

3.2
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rich Johnson
12 Ratings

Review Highlights

Pros
  • At the home office in customer service we also have many wonderful people that remain (in 9 reviews)

  • There is a great 401K match, decent yet crazy expensive benefits, and great people to work with (in 7 reviews)


Cons
  • Distrust, micro-management, fear and intimidation are the components of the current culture (in 8 reviews)

  • Current UPPER management should be analyzed on their credentials and what they really contribute to the company (in 6 reviews)

More Highlights

7 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Listen to the other "Owners" so we can get this company back to the way it was and make some money!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Blue Book Network Contractors Register full-time

    Pros

    Honestly, the "Pros" have diminished over the years. However, there are still some left and that's why I am still hanging in there. I enjoy working from home and have the ability to schedule some things that I would have a hard time doing in a 9-5 job. However, I put in "many" more hours than any job I have ever held. I love the construction industry....my customers are "the salt of the earth". Some of the relationships I have with my customers has turned into friendships. Our 401K is great....one of the best! Most of the people I work closely with are wonderful, some are like family!

    Cons

    Unfortunately, the Cons outweigh the Pros! Even though I am in sales, my opinion is almost identical to many other employees. The company has spent a lot of money hiring more upper management than we need, we are not a fortune 500 company and do not "need" many of these positions! There's a VP of this, a VP of that, a Manager managing another Manager, several trainers, consultants for this and that, Specialist"s" for some of our products and on and on....

    We bought a company last year and apparently we also hired several of their employees who we never see. We do see the previous owner who is now a VP of Network Solutions at The Blue Book. She is definitely an asset who knows the industry and what the contractors need and want! That being said, there is a lot of fat in upper management who are enjoying some hefty salaries. So how do we afford them? I guess the bonuses that the sales force used to earn are paying their salaries now?? I never had a problem paying my bills with my salary, now I have to borrow!

    Sales bonuses are so far "out of reach" now that few people are hitting their numbers. A good Sales Organization should have tiered levels of bonuses for every quarter so it is reachable, makes people work harder and more realistic. We had that several years ago and it worked and people were happy. In sales, the "Core" are considered the average people that work hard, are the heart of the company and as a whole, bring in the most revenue but are left out because management focuses on the other two groups, .......the "Over" achievers and "Under" achievers. Upper management needs to talk to the sales people to find out what bonuses work to bring in more sales and bring up the morale again. The President has never been in sales but makes decisions about how sales people should be selling. He and the new VP are IT guys.... we are a "sales" organization, not a technology company. They are nice men, but in the wrong positions.
    Speaking of IT, we need help in that department as well! Too much to write about that one....

    Vacation time stinks!! If you start here in the fall, you get the same amount of time as someone who has been here for 30 years!! You get one week all year, a few personal days, six sick days and mandatory two + weeks at Christmas while we print the book. Christmas is nice to have time off, but we don't get to choose the time we want to go on vacation, The Blue Book makes that decision. The holidays are a crazy time so it never feels like a vacation! We need to clear our heads from time to time so we can be more productive.

    Some other negative things about our job: Too much paperwork, conference calls, non-productive reports, reporting how many phone calls we make all week, long hours to get it all done and loss of family time! We have to pay for our hardware, for example phones, fax machines, computers, tablets. We get some car allowance, but for office supplies, it's only about $40 a month. Marketing comes out with new promotions and never give us a flyer to leave behind ???

    Advice to ManagementAdvice

    Please talk to the "owners" in the sales department, not just among upper management...."every" owner!! Start spending "our" money wisely and come back to reality!!! The fancy dinners and drinks, unnecessary airline tickets, hotels, too many managers going to the Presidents Club when that is really for the top "Sales People"! There are many things that can be put into place to help this company get back to where we used to be so the industry sees the" value" once again! The employee owners at Blue Book are not happy right now....hopefully you will "really" listen. We can be great again! Why not take a look at other companies that are successful and have happy sales people? Look on www.Glassdoor.com ......now that's a great idea!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Family Oriented Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Book Network Contractors Register

    Pros

    Good company to work for. They sincerely care about their employees. Half day Fridays in the summer and decent PTO. Great benefits.

    Cons

    No room for growth. Company operations are antiquated and inefficient. Many lazy employees at Headquarters. LOW salaries.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Good 401k, ESOP, nice people and work environment but low salaries!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MIS  in  Jefferson Valley, NY
    Current Employee - MIS in Jefferson Valley, NY

    I have been working at Blue Book Network Contractors Register full-time

    Pros

    Good 401k, now is ESOP, good benefits, half day summer fridays, nice work environment and never had layoffs in 100 years of business.

    Cons

    Very low end salaries, You want to be on the lowest paid in your profession look no further!

    Advice to ManagementAdvice

    Pay people decently and you might attract better workers and produce a higher level of service/products. Stop rolling out products that have never been tested properly. Having tons of products that perform poorly is not as good as one or two that work well and are polished. Sales micro management is not working.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Big Time Burnout of reps...they work their reps to death and don't listen to ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Blue Book Network Contractors Register full-time for more than 3 years

    Pros

    Money was great if you are willing to work 7 days a week

    Cons

    Horrible customer service reps who treat outside reps like they have no value.

    Advice to ManagementAdvice

    Glad to hear you sold the company to the reps. They deserve ownership.

    Doesn't Recommend
    Neutral Outlook
  6. 4 people found this helpful  

    Current Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CIP (Construction Industry Professional)  in  Parsippany, NJ
    Current Employee - CIP (Construction Industry Professional) in Parsippany, NJ

    I have been working at Blue Book Network Contractors Register full-time

    Pros

    Terrific benefits, 401k 2 to 1 match!, Customer Service and MIS depts.

    Cons

    Micro management of Sales force. Too many products that don't get to the core issue's that the customer base has expressed a need for... ACCURATE INFORMATION!!!!. Many bells and whistles are added to our inferior products to further confuse and drive away usership/ownership and ultimately DOLLARS!!!

    Advice to ManagementAdvice

    HOLD YOURSELVES ACCOUNTABLE to the degree you hold us sales people too!!!! You ALL would be on your final PIP! ( performance improvement plan)

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Decent Pay, Little Opportunity to Advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - MIS  in  Jefferson Valley, NY
    Current Employee - MIS in Jefferson Valley, NY

    I have been working at Blue Book Network Contractors Register

    Pros

    Great Benefits, roomy offices. Half day Fridays during the summer. great 401K. If your looking for a retirement job or returning to the workforce, this may be the place for you. Young people here come and go, as they realize that they're going nowhere.

    Cons

    No mobility. Little senior management feedback. Nepotism is actually encouraged by senior management. This is a small company that has grown and lost it's way.

    Doesn't Recommend
  8. 3 people found this helpful  

    From Prestigious and Unprecedented to Average in 9 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Blue Book Network Contractors Register full-time for more than 8 years

    Pros

    The sales force I worked with at Blue Book were amazing people, they are self motivated, focused, and driven sales people,.and many are still there. Also the company pays very well.

    Cons

    Blue Book implemented, and made mandatory an activity based non-performance review system, AND along with this , they gave us hours of non-revenue generating paper work. This forced reps to lie about activity. This vicious circle of lying and activity ,to show an increased has nothing to do with performance. This is unhealthy for the long term prospects of any company.
        Blue Book also implemented a mandatory online scheduler connected to the product, and this was all designed so big brother at corporate could monitor the reps, however it was done under the guides that "We want to help you"
           OK-- Thanks for the help!!! How about giving credit for performance, and reward performance, not activity. With activity based judgement, there is no reward for someone who does well, they are charged with the same amount of stuff to do. Consequently, "ALL the reps who do really well lie the most"
         I had countless conversations with many of the top reps. They were lying even more than me. "Trust me they will never admit it" The more required activity you actually did, the less time you had to sell. Lying to corporate allowed you to have the time to do your jobs. This is the downside of selling Blue Book.

    Advice to ManagementAdvice

    STOP with the extra activity, and we will stop lying. Give kudos when its due for performance. Don't be-rate performance If its done differently, and respect peoples ability to sell the way they know how. Realize that performance varies from a country rep with a poorer territory to a city rep in a rich area. Stop forcing people to sell the way you think they should sell. I know good sales people who got fired from Blue Book for using the incorrect tools, or reporting incorrectly . The performance didn't matter. It was more important for big brother to be able to see how many times we went to a certain website, or how many times we used a certain prep tool. STOP with that garbage.! I was saddened and disappointed with the upper management when I left. They didn't even afford me an exit review.
       i then sent thank you letters, and I called upper management thanking them for the opportunity to work for Blue Book. Still I never ever received a phone call, or a letter acknowledging receipt of a letter or a phone call. Pretty Sad after I gave them 9 good years. Well thats the low down, 1. Decent product, 2. great pay, 3. uncaring upper management.

    Doesn't Recommend
    Neutral Outlook

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