Blue Cross

  www.bcbs.com
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Blue Cross Reviews

Updated Jun 12, 2014

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All Employees Current Employees Only

3.1 119 reviews

65% Approve of the CEO

Blue Cross President and CEO Scott P. Serota

Scott P. Serota

(52 ratings)

61% of employees recommend this company to a friend

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible(in 12 reviews)

  • Flexible job, competitive pay, good benefits(in 9 reviews)


Cons
  • Senior Management is very conservative and not want to change at all(in 7 reviews)

  • there in no cons regarding to this company(in 5 reviews)

37 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Meh.

    Customer Service (Former Employee) Jacksonville, FL

    ProsDecent training, you had a few weeks to learn the system.

    ConsTypical call center environment, emphasis is on quantity not quality. Didn't really feel there was an easy way to get help from a "higher-up".

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Data Entry Associate

    Data Entry Associate (Former Employee) Kansas City, MO

    ProsEmployee's were very friendly and I learned more about the insurance industry.

    ConsIt was just a 3 month contract job

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    BCBS

    Senior Business Analyst (Former Employee) Grand Rapids, MI

    Prosgood team effort, project plans

    ConsNo special comments from me.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Don't work here if you have a family

    Senior Manager (Former Employee) Chicago, IL

    ProsThe pay and work location in the Chicago loop are great

    ConsBusy work, lack of challenging work. Ineffective reporting structure. Too much time spent on department projects, hours of meetings leaving not much time to do your actual job. Unless you are willing to be the earliest bird in the morning, and the one who leaves last at night, you'll be overlooked. Lack of work life balance and ability to flex your schedule when practical.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great people, but a lack of strong positive leadership

    Senior Consultant (Current Employee) Chicago, IL

    ProsCompany's greatest asset is its people that come from a wide variety of backgrounds and are generally smart, motivated, and team-oriented individuals.

    ConsSenior management lacks strong leadership and the will to change culture. Project management is chaotic that highlights the extreme lack of good project and people managers. Managers in place have been promoted based almost exclusively on individual accomplishments (especially for those that are great at setting up meetings), with little based on ability to manage and lead people. This is made worse by the fact that senior management appears to lack trust in its managers to actually have direct reports that would present great opportunities to develop people management/development skills. This best illustrated by there being many Managing Directors and Directors who lack the ability (and seemingly lack interest) in managing their direct reports, giving little actionable/clear guidance and blaming everyone else when things don't go as planned instead of themselves.

    Advice to Senior ManagementStrong leadership does not always mean good leadership. Place greater emphasis on developing and promoting individuals who are actual effective managers of not only projects, but people. Believe it or not, your low and mid level staff are your greatest assets, but you are disconnected from what those individuals value in a workplace. Hiring more MD's and Directors that just sit in meetings all day and don't actually do any of the footwork, while all of your more junior staff leave is not the answer. Everyone recognizes the potential the company has in being a truly great place to work, but ultimately become jaded and leave after less than a couple years on the job.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Company Review

    Anonymous Employee (Former Employee)

    Prosbenefits, compensation, exposure to political environment

    Consindustry is in state of disarray due to ACA

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Ok Company

    Anonymous Employee (Current Employee)

    ProsOk company if you're kick starting your career, decent benefits, slightly below competitive salaries, unless you're target is at the executive level.

    ConsYour career is what you make, that being said - sometimes being in the right environment can make all the difference. I wouldn't recommend this company to a top performer who wants to be challenge and work around smart people . Internal politics and bureaucracy can be a turnoff. They're a little behind the curve with technology, and investing in their employees growth.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Good

    Anonymous Employee (Current Employee)

    Prosfriendly staff and worklife balance

    Consvery low salary increment once you join the company

    Advice to Senior Managementsalary adjustments should be considered

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    The internship was a great stepping stone, but BCBS was a large, slow moving insurance dinosaur

    Operations Intern (Former Employee)

    ProsIntense job security. I saw a bunch of poorly performing employees who were allowed to retain their positions for years. They seem to sincerely care about the health and happiness of their employees. Some leadership seemed bright and company is definitely trying to adapt to the new market. The company is dominant and without any real competitors.

    ConsAs a result of BCBS's dominance they have not had to adapt in years and it is a therefore very large dinosaur of the company with outdated technology and has a moderate level of slow thinking low level employees.

    Advice to Senior ManagementAdapt the new market and find a better way to get everyone on board than quarterly propaganda like meetings in which you say functionally nothing about the company. Listen to middle managers and find a way to eliminate the bureaucratic nature of the company. You will lose good ideas across all levels due to the old, hierarchical structure that the company works on.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Have been working with the company for 4 years.

    Anonymous Employee (Current Employee)

    ProsGreat Benefits, PTO, tuition reimbursement

    Consworkplace politics, last adopter, management is afraid of change, limited opportunties

    Advice to Senior Managementhire a person because he/she has the skills not because you enjoy their company.

    No, I would not recommend this company to a friend

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