Blue Cross

  www.bcbs.com
  www.bcbs.com

Blue Cross Reviews

Updated December 10, 2014
Updated December 10, 2014
134 Reviews
3.1
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross President and CEO Scott P. Serota
Scott P. Serota
57 Ratings

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible (in 12 reviews)

  • Many opportunities to advance, great bonuses, great benefits, and great payscale (in 12 reviews)


Cons
  • They are a highbred association that has not appropriately incentivized senior management (in 8 reviews)

  • there in no cons regarding to this company (in 5 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross

    Pros

    friendly staff and worklife balance

    Cons

    very low salary increment once you join the company

    Advice to ManagementAdvice

    salary adjustments should be considered

  2. 1 person found this helpful  

    The internship was a great stepping stone, but BCBS was a large, slow moving insurance dinosaur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Intern
    Former Employee - Operations Intern

    I worked at Blue Cross as an intern (less than an year)

    Pros

    Intense job security. I saw a bunch of poorly performing employees who were allowed to retain their positions for years. They seem to sincerely care about the health and happiness of their employees. Some leadership seemed bright and company is definitely trying to adapt to the new market. The company is dominant and without any real competitors.

    Cons

    As a result of BCBS's dominance they have not had to adapt in years and it is a therefore very large dinosaur of the company with outdated technology and has a moderate level of slow thinking low level employees.

    Advice to ManagementAdvice

    Adapt the new market and find a better way to get everyone on board than quarterly propaganda like meetings in which you say functionally nothing about the company. Listen to middle managers and find a way to eliminate the bureaucratic nature of the company. You will lose good ideas across all levels due to the old, hierarchical structure that the company works on.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Have been working with the company for 4 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time (more than 3 years)

    Pros

    Great Benefits, PTO, tuition reimbursement

    Cons

    workplace politics, last adopter, management is afraid of change, limited opportunties

    Advice to ManagementAdvice

    hire a person because he/she has the skills not because you enjoy their company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Blue Cross full-time (more than 10 years)

    Pros

    Good co-workers to work with.

    Cons

    Lower pay than other similar employers.

  6.  

    Strange environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross as a contractor (less than an year)

    Pros

    Direct supervisors were very nice at BCBSA and turnover seems to be very low because, apparently, there are good benefits. It's also a very diverse workforce, which is great.

    Cons

    If you took away the flat-screen monitors on every desk, you would swear it was 1990. They still have old-fashioned cubicles, and they don't allow jeans or "open-toed footwear" or "beachwear..." In other words, the culture (if you can call it that) is extremely corporate and repressive. When you log into your computer, you're a number, not a name. And they block all social media while also monitoring your e-mails. It's all in the name of security. The main problem seems to be that various departments don't communicate with each other, making things twice as hard to accomplish on a time frame.

    Advice to ManagementAdvice

    Loosen up! You have some good people but you're not staying current with all of the oppressive rules and "security."

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Trade association

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Blue Cross full-time (more than 3 years)

    Pros

    Opportunity to familiarize yourself with the Blues and inter-plan issues and opportunities.

    Cons

    Very risk averse leadership that is extremely reactive. Operates in silos and senior leadership do not work well together which gets reflected at lower levels as well. Many people clock in and out and do no more.

    Advice to ManagementAdvice

    Get some new blood at the senior officer level and have all officers retire after 10 years.
    Trust staff more.
    Get a real talent management process in place and follow it.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    conservative than technical leading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Applications Development Specialist in Chicago, IL
    Current Employee - Web Applications Development Specialist in Chicago, IL

    I have been working at Blue Cross full-time (less than an year)

    Pros

    great work and personal life balance.

    Cons

    old technology and not much technical challenge in work. no code review and really less unit test coverage bring up very low stability in production and much high effort on production support

    Advice to ManagementAdvice

    code review procedure and unit test coverage check should be brought in soon. overall code quality is low and brings up low stability and performance issue on production. That is main reason why this company needs a lot many efforts on production support

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Customer Service Advocate in Florence, SC
    Current Employee - Claims Customer Service Advocate in Florence, SC

    I have been working at Blue Cross (more than 10 years)

    Pros

    Employees are eligible for advancement after a year in their current position

    Cons

    No opportunities to learn private business

    Advice to ManagementAdvice

    Be straight with employees about what's included on their annual review. Don't make employees waste time on an activity that is not even going to be included on their review. Management should try to really be straight with the employee

    Recommends
    Neutral Outlook
  10.  

    Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross

    Pros

    There are many pros to working at blue cross

    Cons

    The cons are the work can be repetitive.

    Advice to ManagementAdvice

    more flexibility with employees

  11.  

    The blue cross experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Columbia, SC
    Current Employee - Senior Business Analyst in Columbia, SC

    I have been working at Blue Cross part-time (more than an year)

    Pros

    Large corporation with many job opportunities.

    Cons

    Large corporation that doesn't care for individuals.

    Advice to ManagementAdvice

    Become more streamlined in process management so that project can be completed in a more timely manner.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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