Blue Cross Reviews

Updated August 19, 2014
Updated August 19, 2014
123 Reviews

3.4
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross President and CEO Scott P. Serota
Scott P. Serota
54 Ratings

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible (in 12 reviews)

  • Flexible job, competitive pay, good benefits (in 9 reviews)


Cons
  • Senior Management is very conservative and not want to change at all (in 7 reviews)

  • there in no cons regarding to this company (in 5 reviews)

More Highlights

38 Employee Reviews Back to all reviews

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  1.  

    Have been working with the company for 4 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross full-time for more than 3 years

    Pros

    Great Benefits, PTO, tuition reimbursement

    Cons

    workplace politics, last adopter, management is afraid of change, limited opportunties

    Advice to ManagementAdvice

    hire a person because he/she has the skills not because you enjoy their company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Blue Cross full-time for more than 10 years

    Pros

    Good co-workers to work with.

    Cons

    Lower pay than other similar employers.

  3.  

    Strange environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross as a contractor for less than a year

    Pros

    Direct supervisors were very nice at BCBSA and turnover seems to be very low because, apparently, there are good benefits. It's also a very diverse workforce, which is great.

    Cons

    If you took away the flat-screen monitors on every desk, you would swear it was 1990. They still have old-fashioned cubicles, and they don't allow jeans or "open-toed footwear" or "beachwear..." In other words, the culture (if you can call it that) is extremely corporate and repressive. When you log into your computer, you're a number, not a name. And they block all social media while also monitoring your e-mails. It's all in the name of security. The main problem seems to be that various departments don't communicate with each other, making things twice as hard to accomplish on a time frame.

    Advice to ManagementAdvice

    Loosen up! You have some good people but you're not staying current with all of the oppressive rules and "security."

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    Trade association

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Blue Cross full-time for more than 3 years

    Pros

    Opportunity to familiarize yourself with the Blues and inter-plan issues and opportunities.

    Cons

    Very risk averse leadership that is extremely reactive. Operates in silos and senior leadership do not work well together which gets reflected at lower levels as well. Many people clock in and out and do no more.

    Advice to ManagementAdvice

    Get some new blood at the senior officer level and have all officers retire after 10 years.
    Trust staff more.
    Get a real talent management process in place and follow it.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    conservative than technical leading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Applications Development Specialist  in  Chicago, IL
    Current Employee - Web Applications Development Specialist in Chicago, IL

    I have been working at Blue Cross full-time for less than a year

    Pros

    great work and personal life balance.

    Cons

    old technology and not much technical challenge in work. no code review and really less unit test coverage bring up very low stability in production and much high effort on production support

    Advice to ManagementAdvice

    code review procedure and unit test coverage check should be brought in soon. overall code quality is low and brings up low stability and performance issue on production. That is main reason why this company needs a lot many efforts on production support

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Customer Service Advocate  in  Florence, SC
    Current Employee - Claims Customer Service Advocate in Florence, SC

    I have been working at Blue Cross for more than 10 years

    Pros

    Employees are eligible for advancement after a year in their current position

    Cons

    No opportunities to learn private business

    Advice to ManagementAdvice

    Be straight with employees about what's included on their annual review. Don't make employees waste time on an activity that is not even going to be included on their review. Management should try to really be straight with the employee

    Recommends
    Neutral Outlook
  8.  

    Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross

    Pros

    There are many pros to working at blue cross

    Cons

    The cons are the work can be repetitive.

    Advice to ManagementAdvice

    more flexibility with employees

  9.  

    The blue cross experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Columbia, SC
    Current Employee - Senior Business Analyst in Columbia, SC

    I have been working at Blue Cross part-time for more than a year

    Pros

    Large corporation with many job opportunities.

    Cons

    Large corporation that doesn't care for individuals.

    Advice to ManagementAdvice

    Become more streamlined in process management so that project can be completed in a more timely manner.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Thought this was 2013

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Richardson, TX
    Current Employee - Case Manager in Richardson, TX

    I have been working at Blue Cross full-time for more than 5 years

    Pros

    Good insurance and good benefits with some of the plans-fair premiums compared to most plans outside of the company. Some are allowed to telecommute if you meet your goals.

    Cons

    No chance for advancement if you are not friends with certain people. People that have no experience are hired and paid wages higher than those that are experienced. Work-life balance is advertised a a perk and that you would be allowed to work alternate work schedules, but again it is based on who you know; if you are allowed to do this. People of color do not advance well in the case management section. You can apply and apply from within and never get an interview.

    Advice to ManagementAdvice

    Stop playing favorites and stop all of the bickering and back-biting. Listen to your staff they are the one doing the job.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I loved Blue Cross and Blue Shield Association

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Counsel  in  Chicago, IL
    Former Employee - Brand Counsel in Chicago, IL

    I worked at Blue Cross full-time for more than 10 years

    Pros

    Blue Cross and Blue Shield Association ("BCBSA") as a company tries to develop its employees.

    Cons

    Prior to leaving BCBSA, I was called a liar by a senior person, and I was accused of sending an e-mail in which I called my manager a dog. In fact, neither of these accusations were true.

    Advice to ManagementAdvice

    Recognize truly loyal employees and do not make false accusations.

    Doesn't Recommend
    Neutral Outlook

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