Blue Cross

  www.bcbs.com
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Blue Cross Reviews

Updated Jun 12, 2014

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All Employees Current Employees Only

3.2 120 reviews

66% Approve of the CEO

Blue Cross President and CEO Scott P. Serota

Scott P. Serota

(53 ratings)

62% of employees recommend this company to a friend

Review Highlights

Pros
  • The company as a whole does strive to provide a good work-life balance, though it isn't always possible (in 12 reviews)

  • Flexible job, competitive pay, good benefits (in 9 reviews)


Cons
  • Senior Management is very conservative and not want to change at all (in 7 reviews)

  • there in no cons regarding to this company (in 5 reviews)

More Highlights
37 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Consultant

    Consultant (Former Employee)

    ProsGood co-workers to work with.

    ConsLower pay than other similar employers.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Strange environment

    Anonymous Employee (Former Employee)

    ProsDirect supervisors were very nice at BCBSA and turnover seems to be very low because, apparently, there are good benefits. It's also a very diverse workforce, which is great.

    ConsIf you took away the flat-screen monitors on every desk, you would swear it was 1990. They still have old-fashioned cubicles, and they don't allow jeans or "open-toed footwear" or "beachwear..." In other words, the culture (if you can call it that) is extremely corporate and repressive. When you log into your computer, you're a number, not a name. And they block all social media while also monitoring your e-mails. It's all in the name of security. The main problem seems to be that various departments don't communicate with each other, making things twice as hard to accomplish on a time frame.

    Advice to Senior ManagementLoosen up! You have some good people but you're not staying current with all of the oppressive rules and "security."

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Trade association

    Manager (Current Employee) Chicago, IL

    ProsOpportunity to familiarize yourself with the Blues and inter-plan issues and opportunities.

    ConsVery risk averse leadership that is extremely reactive. Operates in silos and senior leadership do not work well together which gets reflected at lower levels as well. Many people clock in and out and do no more.

    Advice to Senior ManagementGet some new blood at the senior officer level and have all officers retire after 10 years.
    Trust staff more.
    Get a real talent management process in place and follow it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    conservative than technical leading

    Web Applications Development Specialist (Current Employee) Chicago, IL

    Prosgreat work and personal life balance.

    Consold technology and not much technical challenge in work. no code review and really less unit test coverage bring up very low stability in production and much high effort on production support

    Advice to Senior Managementcode review procedure and unit test coverage check should be brought in soon. overall code quality is low and brings up low stability and performance issue on production. That is main reason why this company needs a lot many efforts on production support

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Ok place to work

    Claims Customer Service Advocate (Current Employee) Florence, SC

    ProsEmployees are eligible for advancement after a year in their current position

    ConsNo opportunities to learn private business

    Advice to Senior ManagementBe straight with employees about what's included on their annual review. Don't make employees waste time on an activity that is not even going to be included on their review. Management should try to really be straight with the employee

    Yes, I would recommend this company to a friend

     

    Interesting

    Anonymous Employee (Former Employee)

    ProsThere are many pros to working at blue cross

    ConsThe cons are the work can be repetitive.

    Advice to Senior Managementmore flexibility with employees

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The blue cross experience

    Senior Business Analyst (Current Employee) Columbia, SC

    ProsLarge corporation with many job opportunities.

    ConsLarge corporation that doesn't care for individuals.

    Advice to Senior ManagementBecome more streamlined in process management so that project can be completed in a more timely manner.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Thought this was 2013

    Case Manager (Current Employee) Richardson, TX

    ProsGood insurance and good benefits with some of the plans-fair premiums compared to most plans outside of the company. Some are allowed to telecommute if you meet your goals.

    ConsNo chance for advancement if you are not friends with certain people. People that have no experience are hired and paid wages higher than those that are experienced. Work-life balance is advertised a a perk and that you would be allowed to work alternate work schedules, but again it is based on who you know; if you are allowed to do this. People of color do not advance well in the case management section. You can apply and apply from within and never get an interview.

    Advice to Senior ManagementStop playing favorites and stop all of the bickering and back-biting. Listen to your staff they are the one doing the job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I loved Blue Cross and Blue Shield Association

    Brand Counsel (Former Employee) Chicago, IL

    ProsBlue Cross and Blue Shield Association ("BCBSA") as a company tries to develop its employees.

    ConsPrior to leaving BCBSA, I was called a liar by a senior person, and I was accused of sending an e-mail in which I called my manager a dog. In fact, neither of these accusations were true.

    Advice to Senior ManagementRecognize truly loyal employees and do not make false accusations.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Just Okay

    Senior Consultant (Current Employee) Chicago, IL

    ProsMost divisions have a decent work-life balance. The two divisions where this can be a problem are Legal and Strategic Services.

    Telecommuting may be an option.

    ConsThere is no clear path for career growth. If you want to progress, you can't just perform your job well. You need to look for and apply to open positions. However, external candidates tend to get the open management positions. Promotions aren't based on merit; you're either in the right place at the right time or someone in senior management is looking out for you - usually the latter.

    Although there is an "official" description, no one really understands how your bonus or salary increase is determined.

    No, I would not recommend this company to a friend

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