Blue Cross (TX)

  www.bcbstx.com
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Blue Cross (TX) Reviews

Updated July 26, 2014
Updated July 26, 2014
24 Reviews

3.1
24 Reviews
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Darren Rodgers
5 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Good company to work if you are in later half of your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Group Underwriter  in  Richardson, TX
    Current Employee - Small Group Underwriter in Richardson, TX

    Pros

    This is Good company to work if you are in later half of your career.

    Cons

    If you are entry level or mid level in career, you not gain or learn anything valuable to help you later half of your career.

    Advice to ManagementAdvice

    Promotion are not done based on merit.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Expected more from Blue Cross (TX)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner III  in  Richardson, TX
    Former Employee - Claims Examiner III in Richardson, TX

    Pros

    Co-workers are friendly and easy to work with.

    Cons

    Excessive micromanagement. Changes their protocol every week for three weeks in a row while counting your production is unfair. I asked for more training several times. Then asked from peers that helped me. I had a serious health issue and was hospitalized a week and after a week back at work was told they may or may not hold my position for me. Altho, they claimed the time off into my production.
    Then, after two months they let me go. Production was good my quality was at 2 errors, 1 same day same error and was to have coaching on it. Their training is the worst I have ever seen. I asked a trainer a question and was told we have already covered that. And she moved on. Very poor place to work. all grey walls, No talking even signs up no talking, no whispering...Sad I have seen happier funerals.

    Advice to ManagementAdvice

    Spend more time training and less time micromanaging. Why have a supervisor with out claim experience? Makes no sense at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Mixed experiences at BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cliams Examiner III, Abilene TX  in  Abilene, TX
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX

    Pros

    BCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    Cons

    The management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to ManagementAdvice

    Listen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Applications Specialist  in  Richardson, TX
    Former Employee - Applications Specialist in Richardson, TX

    Pros

    Lots of new development. Some knowledgable people

    Cons

    Testing process is complicated. Release process is very time consuming

    No opinion of CEO
  6. 1 person found this helpful  

    Not worth the higher-end pay for local entry-level jobs in the area; redefined micromanagement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Processor  in  Abilene, TX
    Former Employee - Claims Processor in Abilene, TX

    Pros

    Benefits package and pay scale

    Cons

    Mangement and Corporate's heavy hand in even the minutia of your workday.

    Advice to ManagementAdvice

    Allow outstanding performers, to perform. Increasing production is not achieved by calling meetings - you must let people produce.

    Doesn't Recommend
    No opinion of CEO
  7. 3 people found this helpful  

    Poor employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Examiner  in  San Angelo, TX
    Former Employee - Claims Examiner in San Angelo, TX

    Pros

    Excellent benefits. Great flexible hours. Plenty of OT at time and a half

    Cons

    Poor management leadership. Favortism from site director down to supervisors. So called quality programs are not beneficial. Racial issues abound in all departments.

    Advice to ManagementAdvice

    Learn to be professional and not one sided when issues arise. If you are senior management you cannot show favortism to your employees. Get a handle or the racist supervisors before a lawsuit happens. Stop RIFFing people and then having a month long hiring spree

    Doesn't Recommend
    No opinion of CEO

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