Blue Cross and Blue Shield of Texas

www.bcbstx.com
Engaged Employer

Blue Cross and Blue Shield of Texas Reviews

Updated July 7, 2015
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3.0
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Bert Marshall
2 Ratings

10 Employee Reviews

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  1. Helpful (1)

    developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Dallas, TX
    Current Employee - Developer in Dallas, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    nothing much about the pros...good benefits

    Cons

    No knowledge improvement and most of the time without work...

    Advice to Management

    technology competence is very out dated


  2. Helpful (1)

    Mediocre Place to Work in Texas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fairly good work life balance Nice work space

    Cons

    Old-school mentality regarding promotions Skewed view of what diversity means


  3. Helpful (3)

    Six year employee during a period of tumultuous change.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Blue Cross and Blue Shield of Texas full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to Management

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.


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  5. Blue Cross Blue Shield was a great company to work at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Credentialing Representative in Richardson, TX
    Current Contractor - Credentialing Representative in Richardson, TX

    I have been working at Blue Cross and Blue Shield of Texas as a contractor (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The location was close to my home.

    Cons

    Working directly with the doctors and their staff.

    Advice to Management

    I think the company should increase the salary for their employees.


  6. Heart in the right place; head not attached.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent pay and benefits; hands on, personal involvement with beneficiaries.

    Cons

    Short-sighted decision-making; unfamiliar with major aspects of covered population by leadership.

    Advice to Management

    Hire experts; fire contractors with proven unsatisfactory performance.


  7. Change needs to be made.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Implementation Analyst in Richardson, TX
    Former Contractor - Implementation Analyst in Richardson, TX

    I worked at Blue Cross and Blue Shield of Texas as a contractor (More than a year)

    Recommends
    Recommends

    Pros

    Opportunity for those who "know someone", a lot of experienced people to have as mentors, comfortable working campus, very diverse cultures. Still a place where an entire career can be spent.

    Cons

    Very competitive employees, a lot of nepotism, too many relatives working at the company. There is some uncomfortable racial element within the company.

    Advice to Management

    Open the doors to new people, not so much nepotism.


  8. Helpful (4)

    This is a solid place to work overall but not confident in the ordinations direction.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Service Representative in Houston, TX
    Current Employee - Marketing Service Representative in Houston, TX

    I have been working at Blue Cross and Blue Shield of Texas (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    There is a lot of money to be made at this company and in this industry as a whole. The people at this company are hard workers for the most part, at least at this location.

    Cons

    There is a lot of opportunity to grow but from my experience they do a very poor job at realizing talent. The rating I gave is low because because the company as a whole needs to make a lot of organizational changes as well as advancing technology. The technology utilized at this company was really an embarrassment to be quite honest. If this were 2005 then they might be on pace with the industry.

    Advice to Management

    Stop promoting people to leadership positions based on years of service. In less than a year to leadership roles (a supervisor and a manager) were filled by people that were not only not capable but actually demonstrated they were not leadership worthy. But because of the 10+ years experience "it was time." Using the it was time reasoning is a good way to drive a company into the ground.


  9. contract specialist

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Contract Specialist in Richardson, TX
    Former Employee - Contract Specialist in Richardson, TX

    I worked at Blue Cross and Blue Shield of Texas full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flex time good benefits good pay

    Cons

    depends on the manager


  10. Helpful (3)

    Overall good experience.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross and Blue Shield of Texas

    Approves of CEO
    Approves of CEO

    Pros

    Very financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    Cons

    One is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."


  11. Helpful (1)

    Stressful and all about numbers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Srevice Representative IIA
    Current Employee - Customer Srevice Representative IIA

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent 401k and pension. Co workers friendly

    Cons

    Micro Managed ..open door policy is a joke. Workers stretched.

    Advice to Management

    Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.



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