Blue Nile Reviews

Updated July 28, 2015
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Blue Nile President & CEO Harvey Kanter
Harvey Kanter
4 Ratings

16 Employee Reviews

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  1. DJC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Blue Nile full-time

    Pros

    Training provided, decent pay, easy job.

    Cons

    Not willing to work with your schedule and not a lot of support and its a call center.


  2. Needs Better Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Blue Nile full-time

    Pros

    Work-life balance here is a plus and employees are fun. Also the company atmosphere is very laid back (jeans & shorts during the summer).

    Cons

    Upper management lacks trust in the team. Also the retail calendar make Thanksgiving to Christmas tough times for vacation

    Advice to Management

    Listed to the team; make a long term plan and stick to it.


  3. Helpful (5)

    questionable management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Nile full-time (More than a year)

    Pros

    Coworkers! Smart, fun, great to work with so many good people. Ideals. They started with the right ideas, but the execution has eliminated the heart of it all. Location. Easy to get to from just about anywhere

    Cons

    Poor training (other than the Customer Service department) Office politics & power games in middle & upper management

    Advice to Management

    Understand what you're actually asking of your employees and how they're compensated and rewarded


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  5. Helpful (1)

    Easy come, easy go on the ITA team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Nile as a contractor (Less than a year)

    Pros

    The team was a great team of guys. Very knowledgable and highly expert at thier jobs. I have nothing but respect for them. Especially the new development manager.

    Cons

    Plain and simple, team members are wearing to many hats. At least 5 that I've counted so far but I'm betting there are more. If you are on this team, you are a Developer, a Tester, an Analyst, a DBA and Prod Support. This is because of a legacy of poor or completely absent management. Kudos to the new development manager who is trying to fix this. I'm afraid you've a long road ahead, though.

    Advice to Management

    As for a solution, additional developers from outside are not the immediate fix. You have to relieve the current develolpment team so that it can support the training of new developers before you can do this. That means QA guys, Analysts and perhaps a temporary addition of developers who are already familair with the Blue Nile context. Lastly, many on this team used to be DBA's or SQL developers and that's fine. What they should recognize though, is that reading, writing and analyzing complex PL/SQL scripts is not and never has been a *JAVA* developer's job. Hibernate was created in the first place so that Java developers could be Java developers and not DBA's. The implication is that anyone who bills himself as a Hibernate guy is probably NOT a guy who is likely to be able to decifer complex PL/SQL as he has been using Hibernate to avoid DB specific code in the first place. This is appropriate. It's a DBA's job. ...which leads us full circle right back to the issue at hand. Expertise, specialization and the appropriate "Division of Labor". It takes money to make money. Do you want experts or people who can do everything badly? I would like to point out that this sort of thing is likley what's contributing to employee turnover. Making a developer wear 4 or more hats is pretty stressful. You become responsible at all levels of the operation. If that is how things are going to be, why not work for the A! instead?


  6. Helpful (2)

    Smart people, low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Nile full-time (More than a year)

    Pros

    Extremely laid back. All the devs are really smart and willing to help. Good work/life balance.

    Cons

    Things get crazy during the holiday season. Pay is not on avg with most all other companies. Lots of maintenance to do and not enough people to do it.


  7. Good Company with Potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Seattle, WA
    Former Employee - Copywriter in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Nile full-time (More than a year)

    Pros

    Worked with the best Marketing team in the world. Customer Service team was also exceptional to work with. Small enough to know everyone in the company, but growing with decent opportunities. Decent work-life balance.

    Cons

    Brand direction and strategy was lacking.

    Advice to Management

    Some managers needed to learn how to offer positive critcism and advocate for their employees, the employees are what make the company function and perform.


  8. Wonderful people, but an environment that didn't have enough resources to really grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Diamond and Jewelry Consultant in Seattle, WA
    Former Employee - Diamond and Jewelry Consultant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Nile full-time (Less than a year)

    Pros

    The other consultants were very friendly and you instantly felt like you were joining a small family. The health benefits were good. Management and executives welcomed feedback on any aspects of your job.

    Cons

    I worked early hours and it took almost 10 months before I started to transition out of the early mornings. The executives and management was confused as they seemed to want a small business feel, but grow into well recognized name in the jewelry world.


  9. Helpful (2)

    Frustrating Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Nile full-time (More than a year)

    Pros

    Nice co-workers, comfortable environment, some great managers.

    Cons

    Some bad managers, no vision for the company, no direction, no understanding of brand, doesn't value team members with experience. There is a blind leading the blind going on in corporate, with a misunderstanding of who they are and who they should be to the degree that the business is embarrassing.

    Advice to Management

    Realize where your weak points are. Replace people that have no understanding who the company is, but should. Stop doing everything in house, when it clearly isn't helping, invest in professionals who can help.


  10. Helpful (3)

    Improving but not great just yet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Nile full-time

    Pros

    Flexible hours Understanding management Respect of work-life balance (sometimes) Relaxed environment

    Cons

    No great direction Changing strategy Quarter to quarter management and foresight

    Advice to Management

    Invest more in infrastructure and people


  11. Helpful (1)

    A great ride but so much potential yet to be realized

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA
    No opinion of CEO

    Pros

    One of the first pureplay's prior to the .com bubble burst that not only made it but was very successful. A strong business model in a very lucrative retail market. A company who knows how to recruit both business and technical talent. Fast paced work environment with cutting edge technology and an innovative market approach

    Cons

    Somewhat of an immature arrogant company that neither appreciates it's younger to mid level talent nor how to groom or retain. A very bright young dynamic but power drunk CEO who managed to take over the healm from it's bricks and mortars founder, creating a somewhat toxic environment. I understand that has changed with it's newly appointed CEO and who's environment has hopefully improved.

    Advice to Management

    Don't let going public distract you from the roots of your success, your core business model and the backs of the talented brains that helped to deliver the innovation. HR should begin to recognize it's talent rather than it's on-going use and lose policy for the whims and indiscretions of the SMT. Growing pains that will inevitably cost this company a lot.



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