Blue Nile Reviews

Updated July 26, 2014
Updated July 26, 2014
39 Reviews
2.0
39 Reviews
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Blue Nile President & CEO Harvey Kanter
Harvey Kanter
10 Ratings

12 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Smart people, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Nile full-time (more than an year)

    Pros

    Extremely laid back. All the devs are really smart and willing to help. Good work/life balance.

    Cons

    Things get crazy during the holiday season. Pay is not on avg with most all other companies. Lots of maintenance to do and not enough people to do it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good Company with Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copywriter in Seattle, WA
    Former Employee - Copywriter in Seattle, WA

    I worked at Blue Nile full-time (more than an year)

    Pros

    Worked with the best Marketing team in the world. Customer Service team was also exceptional to work with. Small enough to know everyone in the company, but growing with decent opportunities. Decent work-life balance.

    Cons

    Brand direction and strategy was lacking.

    Advice to ManagementAdvice

    Some managers needed to learn how to offer positive critcism and advocate for their employees, the employees are what make the company function and perform.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Wonderful people, but an environment that didn't have enough resources to really grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Diamond and Jewelry Consultant in Seattle, WA
    Former Employee - Diamond and Jewelry Consultant in Seattle, WA

    I worked at Blue Nile full-time (less than an year)

    Pros

    The other consultants were very friendly and you instantly felt like you were joining a small family. The health benefits were good. Management and executives welcomed feedback on any aspects of your job.

    Cons

    I worked early hours and it took almost 10 months before I started to transition out of the early mornings. The executives and management was confused as they seemed to want a small business feel, but grow into well recognized name in the jewelry world.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Frustrating Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Blue Nile full-time (more than an year)

    Pros

    Nice co-workers, comfortable environment, some great managers.

    Cons

    Some bad managers, no vision for the company, no direction, no understanding of brand, doesn't value team members with experience. There is a blind leading the blind going on in corporate, with a misunderstanding of who they are and who they should be to the degree that the business is embarrassing.

    Advice to ManagementAdvice

    Realize where your weak points are. Replace people that have no understanding who the company is, but should. Stop doing everything in house, when it clearly isn't helping, invest in professionals who can help.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Improving but not great just yet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Blue Nile full-time

    Pros

    Flexible hours
    Understanding management
    Respect of work-life balance (sometimes)
    Relaxed environment

    Cons

    No great direction
    Changing strategy
    Quarter to quarter management and foresight

    Advice to ManagementAdvice

    Invest more in infrastructure and people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A great ride but so much potential yet to be realized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA

    I worked at Blue Nile

    Pros

    One of the first pureplay's prior to the .com bubble burst that not only made it but was very successful. A strong business model in a very lucrative retail market. A company who knows how to recruit both business and technical talent. Fast paced work environment with cutting edge technology and an innovative market approach

    Cons

    Somewhat of an immature arrogant company that neither appreciates it's younger to mid level talent nor how to groom or retain. A very bright young dynamic but power drunk CEO who managed to take over the healm from it's bricks and mortars founder, creating a somewhat toxic environment. I understand that has changed with it's newly appointed CEO and who's environment has hopefully improved.

    Advice to ManagementAdvice

    Don't let going public distract you from the roots of your success, your core business model and the backs of the talented brains that helped to deliver the innovation. HR should begin to recognize it's talent rather than it's on-going use and lose policy for the whims and indiscretions of the SMT. Growing pains that will inevitably cost this company a lot.

    No opinion of CEO
  8. 1 person found this helpful  

    Stop talking about the change and start making It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Nile full-time (more than an year)

    Pros

    Great people, good business model, able to make an impact

    Cons

    Not enough staff, poor/no training for managers, low pay, lack of innovation

    Advice to ManagementAdvice

    The things that need to change have already been identified. Rather than talk about it, it's about time the staff is beefed up and money is invested in growth. When you say people should take risks and make mistakes, the only thing holding them back is upper management no allowing it.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent company to work for, but little opportunity to move up and poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Nile full-time (more than 3 years)

    Pros

    Good people, good work environment, good work/life balance

    Cons

    No opportunity for promotion (at least for my department)
    Pay was far below average for my position

    Advice to ManagementAdvice

    Pay people what they're worth, promote those that deserve it, and people will stay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Constant opportunities to overcome challenges and grow with company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative
    Current Employee - Creative

    I have been working at Blue Nile full-time (more than 3 years)

    Pros

    Small company where you can really make a difference. Everyone from the CEO on down knows your name and respects your input.
    Constantly trying new innovative thing to be competitive in the marketplace.
    Have been supported and encouraged to be an independent thinker and explore opportunities

    Cons

    Always resource deprived; never enough people to do a really good job.
    Has not had a strong strategic vision and direction
    Compensation is below market
    Work week is always 50+ hrs

    Advice to ManagementAdvice

    Invest in your people
    support your people
    Acknowledge the extra effort and commitment of the core players in a substantial and meaningful way.

    Recommends
    Positive Outlook
  11.  

    Fun people, not great management

    Former Employee - Customer Care Representative
    Former Employee - Customer Care Representative

    I worked at Blue Nile

    Pros

    -Good coworkers
    -Paid overtime if you're hourly
    -Casual environment
    -Decent training process

    Cons

    -They will string you along for months if you are a temp
    -Don't value their employees as much as they should
    -Don't listen to scheduling requests
    -Very rare to get real feedback on work performance

    Advice to ManagementAdvice

    Listen to your employees more, and don't string along temp employees for months. You won't retain people if you don't treat them well.

    Doesn't Recommend
    No opinion of CEO

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