Blue Shield Of California

  www.blueshieldca.com
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Blue Shield Of California Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.8 247 reviews

68% Approve of the CEO

Blue Shield Of California President & CEO Paul Markovich

Paul Markovich

(63 ratings)

43% of employees recommend this company to a friend

Review Highlights

Pros
  • Decent work life balance (be sure you set this expectation early - don't be reactive)(in 25 reviews)

  • not-for-profit that is committed to its mission to make health care affordable(in 16 reviews)


Cons
  • There is no work/life balance, many people are essentially doing the jobs of two people(in 14 reviews)

  • Senior management seems to never be on the same page; high silo environment(in 14 reviews)

40 Employee Reviews Back to all reviews
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    • Culture & Values
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    Chaos

    Anonymous Employee (Current Employee)

    ProsSome people are friendly.

    ConsThe company is trying to do too much too fast. Conflicting priorities is a HUGE understatement. Management is very inconsistent. The morale in my area is very negative--my boss does not know how to communicate, then punishes (and fires) direct reports for not mind-reading.

    Advice to Senior ManagementYou unsuccessfully tried to cut some priorities...please try again. Morale will not improve with managers who manage by fear.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A company full of robotic zombies

    Analyst (Former Employee) El Dorado Hills, CA

    ProsFlexible work hours
    Cafeteria
    Nice campus
    Good benefits

    ConsThe worst work environment I have ever experienced. Too many old timers protecting their "turf".

    I was recruited as part of a new team with specific project objectives. After I started I discovered a similar team had been let go, and management explained it was because they were not performing and a new skill set was being sought to deal with the issues. My VP was relatively new, and he had a vision for shaking things up in our department.

    But he was the only one. From day one I was met with horrible comments and put downs, distrust and negativity from fellow staff. I came to this department full of ideas and a plan to achieve our objective and nobody wanted to listen or know. I was reminded by my co workers that the long time employees that were "let go" to make way for our new team was because they wanted to bring in "cheaper labor". I endured comments such as "you're lucky to be here you know, my friend was laid off to make way for you - she worked here 20 years" or "I guess they got you cheaper". My qualifications were compared to the past employees, I was given verbal dressing downs in front of 20 people by persons that had no business doing so, that I in no way reported to. When presenting my outlook and project plan to the team (as asked to by management) people would sneer and be disrespectful while I was talking. I have never met a bunch of such rude, jealous, crazy people in my life.

    After a few months it was clear to me my workmates had zero passion or interest in what we were supposed to be doing. They were there for one reason only: a paycheck and pension. They went about their duties like the walking dead, did not care and were not shy about not caring.

    To boot, in the interview process I was told I could telecommute 2-3 days per week. This was a big plus for me accepting this job, since the salary is nothing special. A month in I asked what the status of my laptop was, to be told - sorry we can't afford to buy any more laptops. This was a slap in the face, and I had to adjust my home life because they had reneged on their promise. Not good. Can't afford a laptop? Also not good.

    It was soul destroying to come to a new job full of excitement and ideas only to be shot down at every turn. I really wanted to make a difference there, what a shame.

    Advice to Senior ManagementGet rid of the problem employees, and most of the long time ones. They are stuck in their ways and do not like fresh blood, especially fresh blood who want to make a difference. You talk about changing the culture but its just lip service. In this new era of healthcare, you're going to sink with these albatrosses on your backs.

    Hire some new talent who really have a passion for your "critical few". Get rid of the paycheck moochers who think they are entitled.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Some people can get away with everything, while others get "dinged" for the tiniest infraction

    Registered Nurse (Current Employee) El Dorado, CA

    ProsThe pay is decent, great cafeteria

    ConsManagement does not live up to the values of the company. The spend a lot of time talking about them, and trying to increase their Great Place to Work survey scores (tied to bonuses), but do DO anything to actually make it a great place, or even a decent place to work. People are rewarded if they tell on their co-workers and management doesn't even bother to find out if what the person said is true or not. Managers are not leaders, they are mere babysitters. And, believe me, they treat their staff as just that; children. We are not adults who can make our own decisions and judgement calls.

    Advice to Senior ManagementGet decent managers. Seriously, fire every single manager in MCS and start over! You would be so much better off. I don't know of a single manager in MCS that people respect or look up to.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Levels of incompetence rarely seen in a functioning company

    Low Level Manager (Aka Dancing Monkey) (Former Employee) San Francisco, CA

    ProsWell, they do pay you. And they have enough money in the bank that they are unlikely to go broke and lay everyone off anytime soon.

    ConsIncompetence runs rampant. The only competent people I worked with were the ones so far down the ladder that they could impact nothing. The higher up the ladder you go the more incompetent they get. Projects have ridiculous deadlines. There appears to be no ability to learn from past mistakes. At the executive level they run their mouths about the morale problems (they hired an outside firm to find out why everyone was so unhappy...when they could have just read the comments on their own intranet), yet from their actions they appear to be doing everything they can to make you miserable and unproductive.

    Advice to Senior ManagementListen to your employees. Think before you act. Do not punish honesty. Think. Seriously, just think about things. Remember that you are up in a gold tower surrounded by yes men and women; seek out the advice of employees, not just those other executives. The people who do the actual work are constantly hampered by staggeringly poor decisions made by people who have no idea what it's actually like to work there. Some of the decisions I saw were so clearly imbecilic that it was clear the executive level was either staffed by morons or folks who just didn't care about the employees (although actually I think they just didn't have a clue how the work got done or how they were perceived)

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Used to be a great place to work, going down the tubes!

    HRIS Analyst (Former Employee) El Dorado Hills, CA

    ProsIf you are in EDH, great cafe, gym and other benefits. The people you work with for the most part are great.

    ConsManagement is terrible. It's always been terrible but getting worse. The upper management has no connection with the workers, decisions are made with no comprehension of the real world effects.

    Advice to Senior ManagementTry retaining some of the high performers, long term employees. Most of you have no idea how the company actually works.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible Place To Work, AVOID AT ALL COSTS

    Finance Manager (Former Employee) El Dorado Hills, CA

    ProsCasual dress code (if you don't like to wear a suit and tie)

    ConsIncompetent management, unprofessional from recruitment process all the way to resignation, lack of direction, high turnover, politics, poor benefits, lack of accountability, work life balance is emphasized in recruitment process but once hired things change, company is in a state of disarray.

    Advice to Senior ManagementThis company is in turmoil....find a competent management team and start rebuilding from there!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    6 people found this helpful  

    If you have other job offers... odds are anything is better than this

    Senior Project Manager (Current Employee) San Francisco, CA

    ProsIn the department I work in, having a peen will get you far, the career advancement knows no limits. Infact, the more incompetent you are, if you like the sound of your own voice talking, the better you can pass the buck, the more swiftly you can descope your work; the higher up the position you can hope to achieve. It's ok if you don't know details, what matters is that you can spin. Spin it and soar among the stars--don't worry some worthless minion will carry out the work.

    ConsWorking overtime is expected, not appreciated.
    Worst experience of office politics & good ole boys club (the only company worst them them in my experience, was sued for countless sexual harassment charges).
    Innovation is more of an idea, not a goal to really strive towards.

    Advice to Senior ManagementHighly recommend getting some...mgmt :) I constantly hear from people who have been @ BSC 10,15,20,25,30yrs justifying it is as dysfunctional as other companies. I'd disagree having worked in the real world, sure everyone is a little dysfunctional. But BSC's so called "senior mgmt" are former lower level workers that grew up from the trenches. They don't know anything but their dysfunctional ways, lack of ideas, lack of change.

    Sure making your way up from the bottom provides an illusion of career advancement, but if you look closely at the "type" of person who survived that climb-- I assure you they are no one you would want to model yourself after. If the entire Director level was wiped out-- the company might have a chance. There are lots of people in management here, but zero leaders.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Slowly going down the drain

    Anonymous Employee (Current Employee)

    ProsOnsite gym, great cafe, good work life balance if you work for the right person. You get to work with some really great people.

    ConsToo many managers. Unethical, greedy, backstabbing and political manager. You can't trust anyone here at all. Money is basically thrown down the drain as the layoffs continue. Laying off entire teams who do a specific job and then wonder why things aren't getting done. Also "allowing" people to reapply to their "old" job at a lower wage. Senior management with a few exceptions are a joke. There is no direction, the "transparency" is a crock. This is one of the most inefficient companies I've ever worked at.

    Advice to Senior ManagementStop promoting people who are not "people managers", try giving them a raise. We do not need 700+ managers! Have an overall review of what people really do, not just what their director thinks they do before you lay them off.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Depressing and unrewarding. Little to no promotion from within. Careers go here to die.

    IT Analyst (Current Employee) San Francisco, CA

    ProsGood pay. Good work life balance.

    ConsLittle to no chance of advancement. In the time I have been there I have seen only a couple occasions where internal people were promoted to management positions. There are some really good, strong people at Blue Shield. Management doesn't seem to see it. Lots of talk about making it a great place to work but management in IT seems to do it because they have to not because the believe it.

    Advice to Senior ManagementLook inside when it comes time to hire new managers.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Don't believe the hype

    Decline (Current Employee) San Francisco, CA

    ProsA few managers allow telecommuting
    High paying jobs
    Good location for bart commuting
    Doesn't require you to be ethical and/or honest

    ConsPolitics rule! More important than company mission!
    Productivity is severely hampered by: constant worry about lay offs, not getting on someone's bad side, playing the blame game,
    Terrible employee engagement scores on our psychological well being - but now that our bonus is tied to our engagement score - that will get the scores up and who cares about the truth (see pros)

    Advice to Senior ManagementNew CEO get your head out of the clouds - you've extended blind trust to your leadership team, not smart trust. Its a mess in the trenches & you don't know or don't care.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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