Blue Shield Of California
2.7 of 5 226 reviews
www.blueshieldca.com San Francisco, CA 5000+ Employees

Blue Shield Of California Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

2.7 226 reviews

                             

66% Approve of the CEO

Blue Shield Of California President & CEO Paul Markovich

Paul Markovich

(50 ratings)

42% of employees recommend this company to a friend
65 Employee Reviews Back to all reviews
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Not what they said it would be.

Database Analyst (Former Employee)
Woodland Hills, CA

I worked at Blue Shield Of California as a contractor for less than a year

ProsIt's a fairly stable big company with decent benefits.

ConsI worked there as a contractor through an agency. It was presented to me as a 6 month contract with the possibility of going perm. I had a phone interview with the hiring manager then an in-person interview with the same manager and her manager who was on a conference call. I was immediately offered the position after the interview and turned down two other potential contracts. When I started I was told the project deadline was moved up to one month from 3. It is difficult to gain access to the various systems at BCS so in order to meet the deadline I worked the most simplistic method while waiting for access to these systems in the hope of a rapid completion to the project by having access to historical data. Long story short the project was completed in just under 2 months and did not give them the answers they wanted to see. I was contracted by the agency and told not to return to work, that BSC had lost budget for the project. It took me 3 months to find another position.

Advice to Senior ManagementStick to your word and keep in mind that people are not expendable resources.

No, I would not recommend this company to a friend

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Unproductive time eats up your workday

Software Consultant (Former Employee)

I worked at Blue Shield Of California as a contractor for more than 3 years

ProsClose proximity to bart and restaurants

ConsIT department uses very old technology
Lots of time wasted in unproductive discussions and emails.Expect more than 100 emails everyday.
No food or snacks
Very little career growth and no work life balance

Advice to Senior ManagementBuild better processes and clear some of the unproductive time

No, I would not recommend this company to a friend

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Slave Jobs

Anonymous Employee (Former Employee)

I worked at Blue Shield Of California as a contractor

ProsAn office in SanFrancisco Downtown

Cons24 X 7 work, no perks

Advice to Senior Managementthink about employees work-life-balance

No, I would not recommend this company to a friend

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Not the best place to work if you are young and ambitious.

Anonymous Employee (Former Employee)

I worked at Blue Shield Of California full-time for more than 5 years

Prosheadquarters are centrally located near city life. remote campuses are nicely appointed.

Consnot a Great Place To Work. old school, old corporate culture. very stiff and lacking creativity at every level.

Advice to Senior Managementget with the times, update your employee policies. learn to manage people.

No, I would not recommend this company to a friend

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Favoritism runs rampant

Current Employee (Current Employee)
El Dorado Hills, CA

I have been working at Blue Shield Of California full-time for more than 3 years

ProsGood benefits but a little expensive. Flexible hours (depending on your manager). Generous PTO and tuition assistance program. Depending on who your manager is, you can either love it or hate it here.

ConsIts all about who you know - not who is the best person for the job. I know some truly useless people who have been promoted to very well paid, cushy jobs. If the boss likes you, you can write your own career path. If not, you can count on your career in this company to be relegated to the same position and same pay forever. The old timers ie: long term employees, rule the roost here and they are so out of touch with modern business culture its sad. They really need to go through some sort of training to bring them in line with how it works these days.

The HR dept is completely unresponsive. Departmental budgets across the board have been slashed and resources to do your job properly are literally non existent. Staff turnover attests to these issues. Internal jobs posted disappear within a few days, we find out later they went to someone's buddy instead of the job really being open to the best person. Very discouraging. Got any new ideas you'd like to share with management? Forget it - unless you're on the "inside" social group, your ideas will be dismissed.

Advice to Senior ManagementValue employees more and give them opportunity to grow. Stop slashing budgets - we make enough money to pay people properly. Stop playing favorites. Give the people "hungry" enough to better themselves and make a difference, a chance to do so.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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New leadership not listening to top talent

Human Resources (Former Employee)

I worked at Blue Shield Of California full-time

ProsMission driven organization basically trying to do the right thing. Salaries, bonuses and benefits are fair, not a differentiator though.

ConsCompany has been through quite a bit of upheaval over the past few years in key areas. Still trying to find its way. Unfortunately, a lot of good folks have left either on their own or with the help of infamous "re-orgs". Company touts that they are dedicated to top talent however, they are listening to unproven new individuals or folks that have been around a while and just know how to work the company politics for individual gain. The company's tools and processes are outdated and they do not appear to be gaining any ground. The basics cause recurring issues which hinders the organization from making progress towards its goals.

Advice to Senior ManagementWhen a group "re-orgs" the majority of it's employees yet immediately posts new positions with the same job responsibilities, there is a problem. Take a look at what your new leadership is actually doing, not just what they are saying. It will only be a matter of time before someone catches on and finds the courage to call the company on it. Employee engagement efforts will only work if you take care of the basics first. Really dig into why top talent is leaving or being moved out. At some point, leaders who have churned through countless talented employees will have to take a look in the mirror instead of casting stones.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A "not-for-profit" with a great mission but all the trappings of a big-money corporation; not dedicated to its employees

Anonymous Employee (Former Employee)
San Francisco, CA

I worked at Blue Shield Of California full-time for more than 5 years

ProsA lot of great employees.

ConsManagement has been making huge mistakes the past year. The company mission, culture, and values is mostly all talk. A lot of the project managers are way overworked. Morale is terrible right now. Not the best health insurance package I've had.

Advice to Senior ManagementYou have many great employees who don't get the appreciation or recognition they deserve. Be as dedicated to them as you expect them to be to the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Lots of Talk, but where's the Walk?

Medical Management (Current Employee)
El Dorado Hills, CA

I have been working at Blue Shield Of California full-time for more than 3 years

ProsGood cafe, gym on site, OK pay, some talented people.
They aspire to become a top 100 company to work for. Hopefully they will dig in and do the right hiring (and some firing) to make that happen.

ConsFar too many layers of management. Leads are treated as supervisors, sit amongst their peers, and then tell all they see and hear to the manager. Makes for a distrustful environment. Management talks about valuing people, but all that is valued is how many cases you can do in a day. Exempt employees are treated like hourly employees. For example in the UM dept, management says if you are going to be gone from the office for an appt for greater than two hours, you must take an 8 hour PTO day. Most of the time, that time is denied, unless you are one of the tattlers that have endeared themselves to management.
Lots of turn-over.
Managers treat people like they are in grade school and not professional, educated people.
After working in several departments, I realized the culture is pervasive and not going to change anytime soon.
They listen in on phone calls with members without telling you or the member they are being listened to.
Far too numbers focused, not employee satisfaction focused.

Advice to Senior ManagementTrain your managers how to operate in a professional corporate environment, especially nursing managers. They appear to still live by the mandate "nurses eat their young" when it comes to new employees. Sure, they celebrate them for a few weeks, but after that.........
 Make sure they are aware of California employment laws.
Hire managers that are LEADERS and not just someone who is so task focused they can complete the most cases. Task driven people don't make good leaders/strategists.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Has been hit or miss for years

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at Blue Shield Of California full-time for more than 8 years

ProsWell compensated; starting develop a culture

ConsSenior management seems to never be on the same page; high silo environment

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ok experience, not much leadership but you're not micromanaged

Manager (Current Employee)
San Francisco, CA

I have been working at Blue Shield Of California full-time for more than 3 years

ProsGood location, benefits, pay. Flexibility

ConsReorg took a year and a half and has led to lots of instability. Required working three jobs instead of my one since they laid off so many people. No support in the crazy times of ridiculous workload.

Advice to Senior ManagementDon't lay off people during the busiest time without having people to backfill the positions. Why hire contractors when you just laid off people with better skill sets? Wait 90 days to get through the busy time nyc then lay them off

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