Blue Shield Of California Reviews

Updated July 21, 2015
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
22 Ratings

Pros
  • Decent work life balance (be sure you set this expectation early - don't be reactive) (in 29 reviews)

  • Good benefits but a little expensive (in 21 reviews)

Cons
  • no work life balance and always pushing for more work (in 18 reviews)

  • Constantly reorganizing; upper management has no clear vision for the future (in 15 reviews)

More Pros and Cons

86 Employee Reviews

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  1. You're really not that important if you're not a Director or above

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    My boss is actually really awesome. All of their superiors however, are not. I also have a couple of close friends on the team, that's about it.

    Cons

    Insanely political. Does not pay enough to allow you to live in the city without worrying about making your next rent payment. If you're a Director or above you are well taken care of it, but below that you feel pretty meaningless


  2. Helpful (13)

    Disillusioned

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in El Dorado Hills, CA
    Current Employee - Business Analyst in El Dorado Hills, CA

    I have been working at Blue Shield Of California full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are good people that work at Blue Shield, just like anyplace. Many believe in the company's stated mission to provide affordable health care access to all Californians and to provide service "worthy of our families and friends". These are the people in the trenches - the ones who do the hard work - working with customers, dealing with issues and solving problems.

    Cons

    Recent developments have shown that the company's mission and its claimed role as a not-for-profit have little to do with reality. The State of California recently revoked Blue Shield's tax exempt status as a not-for-profit. A former senior leader, turned whistle-blower suggested the company behaves more like a for profit and should pay taxpayers back the estimated $10 billion the company is worth. This is borne out by the reality of the huge bonuses and salaries collected by senior management. How "mission driven" can an executive be when he or she stands to collect hundreds of thousands in bonus money tied to secretive goals? Blue Shield, like most insurance companies, has benefited greatly from Obama-care, and is making a lot of money. Blue Shield is proof it doesn't take a lot of skill to make money in health insurance in this environment. Yet despite this windfall it continues to throw away money on failed projects - spending a fortune on an eight year long (and counting) system conversion that should have cost less than half that. Blue Shield is a gold mine for consulting companies. Yet the company continues to preach to its employees about the "mission".

    Advice to Management

    If you want to wear the mantle of a not-for-profit and live up to your hype, show the public you mean it by cutting those salaries and bonuses. Sell the luxury box you bought at Levi Stadium. Stop pouring money ($9.5 million spent to defeat prop 45) into politics. Develop some competence in how you spend money. Yes, you have a foundation that gives money away to good causes - good for you. But so do a lot of companies. It is obscene when there are families without health benefits while your executives are reaping huge rewards - especially when their performance does not warrant it. Take care of the workers who actually serve your customers. Bite the bullet and live up to your mission.


  3. Helpful (2)

    Not a place to look for growth

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Shield Of California full-time

    Pros

    Work life balance is the only positive thing here.

    Cons

    Stagnant! Extremely stagnant. The technology is at least 15 years backward. Leaderships don't have good knowledge on technology side.

    Advice to Management

    Be less comfortable with the commission pay. Learn to shift the services with the current available technology instead of keep going with the old ways.


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  5. Helpful (4)

    Lead Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Dorado Hills, CA
    Former Employee - Anonymous Employee in El Dorado Hills, CA

    I worked at Blue Shield Of California full-time

    Pros

    Large company with many transfer and promotion opportunities. Great salaries.

    Cons

    Leadership was divisive with too much time spent on political wins and power grabs as opposed to member-focused value-add work. Employee health benefits are a joke, especially given the nature of the company.

    Advice to Management

    Break down the silos and create a more collaborative culture starting with the tone at the top.


  6. Helpful (4)

    Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great mission, good pay, focus on diversity, lots of opportunity in healthcare

    Cons

    Diversity is a double edge sword: there is very limited opportunity for white people, especially males. Going through aggressive cost cutting.


  7. Helpful (4)

    Best to Avoid IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Blue Shield Of California full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    OK Compensation and benefits Work life/balance Honorable Mission and meaningful values Nice Coworkers and work environment Convenient locations Some very committed employees Commitment to communities

    Cons

    Aging IT infrastructure Cliquey and mediocre IT senior management Arrogant and disingenuous IT leadership Ineffective HR - especially in IT Immature IT processes Bureaucracy throughout Limited opportunities for advancement of women Unusually large number of managers separated due to ethics/business conduct issues

    Advice to Management

    Get a grip -- look at the talent you've lost, the mistakes made by IT leadership and clean house


  8. Helpful (3)

    Senior Online Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great variety of tasks and the ability to drive products to market, with smart, talented teams.

    Cons

    Lack of established roles and proper resources to allow successful projects, without sacrificing invdividual's work-life balance. (60+ hours /week is not sustainable for any team) over the long term. Cultures and values go out the door when there are deadlines to meet. Quality does not matter.

    Advice to Management

    Management is not aligned with work-life balance. Don't pretend to be hear employees concerns and if you do and say you will work with them, the terms outlined need to be realistic.


  9. Helpful (4)

    Not the best place to work

    Former Employee - Senior Program Manager
    Former Employee - Senior Program Manager

    I worked at Blue Shield Of California

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people, great location, good work

    Cons

    Poor benefits, low salary, poor leadership

    Advice to Management

    Not a great place to work


  10. Helpful (2)

    Steer clear

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Blue Shield Of California

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - great mission - well intended people - nice office spaces/locations - flexible about telecommuting

    Cons

    - poor leadership, lots of cronyism, esp. in markets org - inability to execute - everything is a crisis - no real strategy - job security is always tenuous - constant re-org/people being let go - expensive health benefits - other benefits are being pared down

    Advice to Management

    - focus on executing better - stop changing your plan/direction on a quarterly basis - stop the re-orgs - develop/hire/cultivate strong leaders


  11. Helpful (6)

    Non-profit that tolerates ongoing inefficiency and sets annual bonus thresholds

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in El Dorado Hills, CA
    Current Employee - Director in El Dorado Hills, CA

    I have been working at Blue Shield Of California full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Salaries, bonuses and benefits are above average. Excellent corporate mission statement - their corporate heart is in the right place. Forward thinking executive team that sincerely strives to create a great place to work environment.

    Cons

    IT continues to be plagued with incompetent leadership. Highly charged political environment where political savvy trumps performance and under-performing directors routinely eliminate over-achievers who pose a threat or dare to tell the truth.

    Advice to Management

    It shouldn't cost nearly $2 billion dollars (excluding software & licenses) to implementation a packaged claim payment system and migrate a couple million members. This program started nearly a decade ago and barely half our membership is on the new solution. If this was a public company, shareholders would not tolerate this level of ongoing IT incompetence.



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