Blue Shield Of California Reviews

Updated July 25, 2015
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
27 Ratings

Pros
  • Decent work life balance (be sure you set this expectation early - don't be reactive) (in 29 reviews)

  • Good benefits but a little expensive (in 21 reviews)

Cons
  • no work life balance and always pushing for more work (in 18 reviews)

  • Constantly reorganizing; upper management has no clear vision for the future (in 15 reviews)

More Pros and Cons

97 Employee Reviews

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  1. Little room for advancement and growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter

    I worked at Blue Shield Of California (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    I liked my team, and they had a good work/life balance. There was also a generous PTO allotment. The pension plan is a nice bonus too.

    Cons

    Very silo-ed. There was also no room for growth in my department. The pay also seemed below market value for the position and amount of work requested from you.

    Advice to Management

    Allow opportunities for growth, provide training, and invest some money into making the systems better.


  2. Intersting place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Marketing/Communications Project Manager in San Francisco, CA
    Current Contractor - Marketing/Communications Project Manager in San Francisco, CA

    I have been working at Blue Shield Of California as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great, smart people to work with. Nice work/life balance. Good benefits if you are a FTE.

    Cons

    The technology platforms and tools necessary to get work done are old and as a result waste time and money. The company keeps reorganizing and it is very confusing for managers to figure out what's ahead. The onboarding experience is not comprehensive - very isolated approach. It's an older company that hasn't figured out how to keep up with the times. It appears that it is always trying to catch up instead of getting ahead. They often make very poor decisions - for instance, they decided for security reasons to take away all the Apple computers from the Creative Department. Instead of finding a solution, they hastily pulled the plug. What intelligent company does that? It baffles me about who is running the show.

    Advice to Management

    Hire contemporary/competent people to run things. Pull them from tech companies. Healthcare leadership make stone-aged decisions. Modernize your techology choices. Give the Creative dept back their Apple computers.


  3. Helpful (2)

    Senior Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriter in San Francisco, CA
    Former Employee - Senior Underwriter in San Francisco, CA

    I worked at Blue Shield Of California full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great location, easy commute, decent pension, ability to change jobs within company. Well known brand with low likelihood of business failure.

    Cons

    Poor communication from senior management. False sense of culture.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    n/a

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Shield Of California

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The employee's are great to work with

    Cons

    Even though the company is a good one; there needs to be some consistency with the production numbers that the employees are asked to maintain.

    Advice to Management

    Please make sure the production standards are consistant


  6. Helpful (1)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California (More than a year)

    Pros

    Very focused on their mission for providing affordable care for all Californians

    Cons

    High level of bureaucracy and ability to moveup in career is slow.


  7. Contract Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prior Authorization Technician in Walnut Creek, CA
    Former Employee - Prior Authorization Technician in Walnut Creek, CA

    I worked at Blue Shield Of California (Less than a year)

    Pros

    Employee perks like 15 minute chair massages. Fully stocked kitchens. Great co-workers

    Cons

    The training process of new employees is sporadic and incomplete. As a contract I started training for my position that was to be a 2week period but lasted only 4 days due to internal issues of who was doing what training. I was trust into a position that required more than 4 days of training and when I had questions or needed help it was difficult to find someone who was authorized to help me. I felt I couldn't do my job properly and review the number of cases they required on a daily basis.

    Advice to Management

    Do a complete re-haul on your training program. It needs to be more concise and cover all the "what ifs". Also assign a team member for each new hire so that there is a clear person to go to for questions and ease the learning/transition process. Set more realistic numbers that new hires can reach within the within the weeks after training is complete. It is unrealistic to expect a new hire who has just finished training and is on day 1 to have the complete case numbers of someone who has been doing it for awhile. You create stress in what already is a stressed filled position.


  8. Helpful (3)

    Ok Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA

    I worked at Blue Shield Of California full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to work, lots of talented people. Good PTO and pension plans. Medical benefits, not so much.

    Cons

    The culture went decidedly down hill, especially with senior leadership management changes. Their layoff process is fairly ugly and not as professional as could be.


  9. Lead dba

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a good company to work long time.

    Cons

    little lag on technology side.


  10. product analyst

    Former Employee - California in San Francisco, CA
    Former Employee - California in San Francisco, CA

    I worked at Blue Shield Of California

    Pros

    Nice company with great work life balance.

    Cons

    Too many reorgs and not enough visibility into the direction of the company

    Advice to Management

    More transparency and direction


  11. Helpful (4)

    Turbulent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company promotes within Relatively stable unless you are in sales or marketing Depending on your manager, relatively good work-life balance Retirement benefits; both defined contribution and defined benefit plans (3 yr cliff vesting)

    Cons

    Expect reorgs every 2-3 years Managers are promoted from within and are often unfit for management Job titles and job grading are poor and inconsistent Salary: below market Health benefits: poor and below market averages Bureaucracy and not a meritocracy Functions like a govt agency, minus the benefits (complete with political & territorial battles)

    Advice to Management

    After a reorg make sure that you get the right people in mgmt, especially senior leadership roles Trim the fat on HCQA management Reinvest in technology the way that our competitors have!



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