Blue Shield Of California Reviews

Updated August 21, 2014
Updated August 21, 2014
261 Reviews

2.9
261 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
71 Ratings

Review Highlights

Pros
  • Decent work life balance (be sure you set this expectation early - don't be reactive) (in 26 reviews)

  • not-for-profit that is committed to its mission to make health care affordable (in 16 reviews)


Cons
  • There is no work/life balance, many people are essentially doing the jobs of two people (in 14 reviews)

  • The upper management has no connection with the workers, decisions are made with no comprehension of the real world effects (in 15 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Culture is different depending on the area of the business

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Pros

    work from home, creativity is valued

    Cons

    long hours, unclear job roles and expectations, unfair promotion practices in some areas

  2.  

    Good life balance, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer  in  San Francisco, CA
    Current Employee - Design Engineer in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than a year

    Pros

    Nice environment, flexibility, nice people to work with.

    Cons

    Too much depends on vendor, sometime it's hard to get things done.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Go for it. I would be willing to work there again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA

    I have been working at Blue Shield Of California as a contractor for more than a year

    Pros

    Overall, A good work environment with a good salary and conveniently located near BART

    Cons

    There is some political maneuvering, but I did not have to deal with too much of it. The environment is a little sclerotic...It can take a long time to get things done. IT needs a significant amount of lead time (Bureaucracy). Naturally, there is a significant concern regarding personal data, but they need to balance the overall need / requirement to maintain data security, while moving projects forward--This is probably the weakest aspect of this company. Although I was able to limit the number of meetings that I attended, I knew some people on some days who were triple booked throughout most of the day. I also found myself in the position of reporting numbers, which did not make sense for reporting purposes to make valid decisions upon....It was as if people had to deliver reports or numbers, which in turn made people do a significant amount of extraneous work to deliver the invalid information which was requested....Bad data in...Bad conclusions and decisions made.

    Advice to ManagementAdvice

    Management is aware of the IT problem, and they know they have to do better in terms of managing budgets. They have consultants reviewing the situation and making recommendations, but the ship will turn slowly

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Mission Driven Company with Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than 3 years

    Pros

    I work with a great team, for a great manager, working on projects that will really improve the performance of our department and our service to both internal and external clients, and the company's leadership is mission-driven and motivated to accomplish everything they feel this company stands for

    Cons

    Membership growth had exposed a few areas that were not sufficiently prepared to handle that growth, internal technology not great, sometimes simple, quick fixes don't happen or take forever because too many people they need to be involved, some people safeguard information or ownership of duties like it's the last thing keeping them employed and can't let improvements to process happen unless it comes from them personally

    Advice to ManagementAdvice

    Allow your teams to be nimble and independent, keep simple things simple, and set expectations that you can live up to

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Blue Shield Of California full-time for more than 8 years

    Pros

    Dependable, good benefits, ability to work your way up

    Cons

    Silos, bad management, tedious work, stodgy surroundings

    Advice to ManagementAdvice

    Get rid of dead weight

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    A very Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Specialist  in  San Francisco, CA
    Current Employee - Ops Specialist in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than 3 years

    Pros

    I' am a salary employee and my hours are very flexible. Also, I have a great manager who will always go to bat for her team. Compensation is ok, but our is very cumbersome.

    Cons

    Slightly better pay, and a direct, and clear directions from upper mangement.

    Advice to ManagementAdvice

    Stop micro managing.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Love the people, hard to promote

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Lead  in  El Dorado Hills, CA
    Former Employee - Customer Service Lead in El Dorado Hills, CA

    I worked at Blue Shield Of California full-time for more than 5 years

    Pros

    The people were great to work with. I loved those who were above and below me in the "chain of command".

    Cons

    The company's political views were sometimes contrary to my own. The "Naked Statues" felt like sexual harassment, although the company stated they were trying to make people understand the vulnerability of being uninsured.

    Advice to ManagementAdvice

    Invest in development. Help people understand what it takes to advance in the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    More good than bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Web Developer  in  San Francisco, CA
    Current Employee - Senior Web Developer in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than 3 years

    Pros

    Great benefits, great people (mostly), but old-school culture that feels very hierarchical.
    Telecommuting is a big plus.
    Recently they've really been trying to get up to speed on technology.

    Cons

    1. The right people are frequently not included in discussions & their input is often not considered during decision making
    2. The wrong people keep getting promoted (partially because of item #1)
    3. There is a lot of favoritism
    4. There is a solid divider between management and individual performers. Not that managers don't talk to IP's, but when the rubber meets the road, they don't think of IP's as having useful input.
    5. Way behind on technology - they are still using MS Office 2007 and IE8

    Advice to ManagementAdvice

    Break the "glass floor" to talk to the people under you about your decisions before making them. You forget how much knowledge and experience resides in individual performers.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Smart management, growth opportunities, unique company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  San Francisco, CA
    Current Employee - IT Analyst in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than 3 years

    Pros

    Knows what needs to be done and is doing it

    Cons

    Relatively immature organization
    Alignment challenges with the business

    Advice to ManagementAdvice

    While a lot of work has gone into building and enhancing our culture, it remains difficult to see my career trajectory. Inadequate progress has been made in aligning skills and experience with job classifications and salaries. The problem is worst among the people at the bottom of the food chain (the majority).

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Blue Shield of California (BSC) is an excellent company to work for as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer  in  El Dorado Hills, CA
    Former Employee - Instructional Designer in El Dorado Hills, CA

    I worked at Blue Shield Of California as a contractor for less than a year

    Pros

    BSC includes contractors as if they are internal employees--part of the team. I've worked for companies where contractors are treated like second class citizens--BSC is not one of them.

    Cons

    It's a huge company, so sometimes you can get lost in the shuffle. Also, there are offices in multiple locations, so if you don't like travel, some of the jobs at BSC may not be for you.

    Advice to ManagementAdvice

    Keep doing what you're doing regarding contractors.

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