BlueCross BlueShield of South Carolina

  www.southcarolinablues.com
Work in HR? Unlock Free Profile

BlueCross BlueShield of South Carolina Reviews

Updated August 12, 2014
Updated August 12, 2014
78 Reviews

3.3
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David S. Pankau
11 Ratings

Review Highlights

Pros
  • Good benefits package, large company with opportunities to move around, good colleagues (in 9 reviews)

  • Excellent benefit package, opportunity for growth, stable company (in 6 reviews)


Cons
  • Processes are too antiquated and are full of red tape, which tends to hinder progress (in 5 reviews)

  • Senior management in I/S has a strong tendency to micromanage across very large departments and as a result often get lost in details (in 4 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Working at BlueCross is an experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Claims Analyst III
    Current Employee - Customer Service Claims Analyst III

    I have been working at BlueCross BlueShield of South Carolina full-time for more than 3 years

    Pros

    Stable employment in majority areas. Insurance is a need that will not go away. Decent benefit package and tuition reimbursement. Large emphasis on teamwork.

    Cons

    Without a college degree, no hope of long term advancement. Will be in training for approx six weeks. Job can be stressful, and management can tend to micro-manage at times. Keeping up morale cab be tough if not right manager. Too many chiefs

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Front line manager for Java software development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Software Development  in  Columbia, SC
    Current Employee - Manager Software Development in Columbia, SC

    I have been working at BlueCross BlueShield of South Carolina full-time for more than 8 years

    Pros

    Very good a getting new business.

    Cons

    Very mainframe centric. Political and not easy to change.

    Advice to ManagementAdvice

    Front line managment is very difficult. They don't want you to be technical but only hire technical people. They then hold you responsible for technical decisions.

    Doesn't Recommend
    Negative Outlook
  3.  

    Not expect to get a promotion unless you run with the right crowd.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSR  in  Charleston, SC
    Former Employee - BSR in Charleston, SC

    I worked at BlueCross BlueShield of South Carolina full-time for more than 10 years

    Pros

    Great dedicated employees. They will give 100% and are very helpful. Great insurance, gym, retirement plan. Nice work environment. I loved working for them. Would still be with them if I wasn't RIF'ed.

    Cons

    Do not expect to be promoted into management no matter how many degrees or how may years you have been with them. You can be a dedicated employee for 19 years, work hard to get a degree and you will NOT be promoted to management. Was told by the VP, Director, HR and Manager to get a part time job as a supervisor somewhere else then I can apply for a management job. Also DO NOT turn anyone into compliance you will ruin your career. Management and directors will make your life hell. DO NOT TRUST THE COMPLIANCE DEPARTMENT and The Instil Health division.

    Advice to ManagementAdvice

    Your biggest assets are your employees. Stop hiring unqualified people to be managers just because they were managers at Dairy Queen, Burger King or some other place does not qualify them to do the job. Employees at BCBS of SC refer to managers as directory assistance because anytime you ask them a question they refer you to someone else.

    Recommends
    Negative Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Boring Office Job

    Former Employee - Student Intern  in  Columbia, SC
    Former Employee - Student Intern in Columbia, SC

    I worked at BlueCross BlueShield of South Carolina as an intern for less than a year

    Pros

    The job was very stable.

    Cons

    I did not learn that much

    Advice to ManagementAdvice

    Automate more things

  6.  

    Work hard for no recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BlueCross BlueShield of South Carolina full-time for more than 10 years

    Pros

    Company is a financialy stable company

    Cons

    You will never be acknowledged or compensated for being smart.....the contrary get's compensated and recognized. Full of apathy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great Place To Start Out But Long Term Growth Is Difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Leader
    Former Employee - IT Project Leader

    I worked at BlueCross BlueShield of South Carolina full-time for more than 8 years

    Pros

    Had excellent internal training program. Almost impossible to get fired.

    Cons

    Advancement within IT was strictly based on how much butt kissing you did and who you socialized with outside of work. It was not merit based. Pay raises were below average even if you were a top performer. Market pay was also below average. You could drive an hour up the road to Charlotte for 30 to 40% more money. Columbia itself is a pretty crappy place to live unless you are a Gamecock fan/alum. Calling your Project Managers as Project Leaders is a joke industry wide.

    Advice to ManagementAdvice

    The good old boy/girl network kills, kills the spirit of most of your IT teams. You have people in positions of Senior Leadership with just a H.S. diploma. You want to protect your jobs but don't understand how to grow your company. There is a serious lack of vision within IT.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Senior Management - Wake Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Systems Analyst  in  Columbia, SC
    Former Employee - Information Systems Analyst in Columbia, SC

    I worked at BlueCross BlueShield of South Carolina full-time for more than 5 years

    Pros

    A casual workplace that values diversity in the workforce. Competitive salary with some benefits for certain people. If you are well-connected or fit into the right category of diversity, you can use company resources to perform non-BlueCross functions on company time.

    Cons

    Poor work-life balance. Very little personal/vacation time given. Heavy in management with a collective level of ineptitude. Too many people working on their own agendas.

    Advice to ManagementAdvice

    Become aware with what is really happening in the lower echelon of management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Seemed like great opportunity...at the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC

    I have been working at BlueCross BlueShield of South Carolina full-time for more than a year

    Pros

    Free parking. Gym in building. In my area, nice people. Love what I do.

    Cons

    No true chance for promotion. Hired with the promise that, with my MBA, a management position would be forthcoming. Not, so. Might get a minor bump in title, perhaps a 5% raise, but all of the management workload!

    Advice to ManagementAdvice

    I'm hunting for a job. You are losing a dedicated employee who would have stayed for many years, but you won't pay me what I'm worth, so I'll find someone who will. Your losing a lot of great people because you won't modify you HR policies.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Been here many years and it gets worse every year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee  in  Columbia, SC
    Current Employee - Employee in Columbia, SC

    I have been working at BlueCross BlueShield of South Carolina full-time for more than 10 years

    Pros

    I have a good job for now but plan to leave soon due to not having a career path in my job field at Blue Cross Blue Shield of South Carolina.

    Cons

    Promotions are biased base on who you know or are related to. Most of the problems I see are due to BCBSSC's hands off style of management. They also prefer to hire someone in for lead or manager positions over people with many years experience and more education even if there are no documented reasons not to promote someone from within. The human resources department is a joke and unless the infraction will harm the company they tend to ignore most everything else.

    Many managers in Information Systems like to pit employees against each other and make everything a competition. This causes animosity and back biting. Hardly a good team environment. Teams compete against other teams, not each other. Most of the managers take management courses from Furman which is a joke. The things they teach there aren't real life. A private in the Marines can manage better.

    Advice to ManagementAdvice

    Depending on who you know or who you go to church with more so than who's better qualified. The poster child company for "Good ole' boy southern politics". Sad for the company really.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Claims Customer Service Rep "TRICARE BLUE'S "

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Customer Service Representative  in  Surfside Beach, Horry, SC
    Former Employee - Claims Customer Service Representative in Surfside Beach, Horry, SC

    I worked at BlueCross BlueShield of South Carolina full-time for less than a year

    Pros

    Huge Company. Oppertunity to advance if you are able to play the good ole boy system. On the job training. The onsite Gym and cafe are very nice. Benefits are awesome. Human Resources are the nicest bunch of people ever. Pays more than most jobs in the area. Over Time is available, often it is mandatory and you have to give up Saturdays.
    Most of the employees are awesome and will go out of his or her way to help you.
    If you like high stress, people calling to be rude or crass, if you enjoy high pressure and low pay. APPLY NOW!

    Cons

    Low pay for the amount of work to be done. The training is intense and they do not give you time to apply and practice your new knowledge.

     If your hired as a Claims Customer Service rep, they want you on the phones taking calls while keying claims and working correspondence. To much room for payment errors.

      As a Claims Rep your job is to learn and navigate the DOS 400 + Screens. Answer calls and assist with their payment questions. Correct payment issues, this would include either making the payments or requesting for funds to be returned. And you are given tons of correspondence, which includes answering letters, keying in claims. And it is expected that each rep handle more workload than they really can.

    You are only a number here. The turn over is great, on average 40% of new hires leave the company with in 6 months. The way I see it, if you stay with this organization for more than a year, then you will probably stay for several years or until you find something better.

    I never met one person who was satisfied with the money earned. People complained all the time time of how much work they put in and don't get the respect or pay they felt they should earn. Of course they stay because in Myrtle Beach / Surfside Beach South Carolina, $11.40 an hour is more than most company's pay.

    As one of my X co workers told me, she had been working for the company for about 10 years. She is earning a little more than $12 an hour stated that employees are never really appreciated and no matter how long you have worked for this division of TRICARE BLUE CROSS, you can be terminated for ANY REASON!

    Advice to ManagementAdvice

    It would be better if the training classes allowed for more time to practice and in real life situations. Your DOS Base is vass and confusing. To many steps to get the call completed in a timly fashion. For every new hire assign him or her a COACH. I did not get one for almost 3 months. All feilds in your Claims filing process should have a lable! I.E MODIFIERS are not.

Worked for BlueCross BlueShield of South Carolina? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.