Bob Evans

  www.bobevans.com
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Bob Evans Reviews

Updated Jul 13, 2014

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All Employees Current Employees Only

2.8 298 reviews

51% Approve of the CEO

Bob Evans Chairman and CEO Steve Davis

Steve Davis

(154 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • They have a great training program (in 12 reviews)

  • You work with a lot of great people who really care about the place and its foundation (in 11 reviews)


Cons
  • long hours, work every weekend, poor benefits (in 16 reviews)

  • Depends on upper management and store employees: could be a horrible experience or could be a great one (in 14 reviews)

More Highlights
55 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst job experience ever

    Waitress (Former Employee) Aberdeen, MD

    ProsFlexible with schedule, some of the other employees were awesome to work with, met a couple employees who ended up being some of my closest friends, only a few other employees there were helpful and very nice.

    ConsThe management was horrible, rules didn't apply to everyone, the GM made sure to put you through hell if she didn't like you. Had an issue with sexual harassment from another co-worker, as well as him threatening to shoot me once I told the managers. when I brought the issue to the management, nothing was done about it, even when other co-workers confirmed that there was an issue of sexual harassment and violent threats. Situation ended in the manager having another co-worker of mine calling me to let me know I was fired. Never got the call from management, the employee who harassed me threatened the managers saying he would file a complaint against them accusing them of picking on him due to racism. Nothing was ever done to him, he got to keep his job and no repercussions followed. They conveniently fired me (through another coworker) the day before I was coming in to have a meeting with them to file the sexual harassment complaint officially. Some people would come in 20 minutes late and just leave whenever they wanted and the GM would do nothing about it. If the GM didn't like you she would yell at you for things that weren't your fault or that someone else caused. HORRIBLE experience working there, wasn't worth having a job there with all the drama that was constantly going on and the managers even tried to make me clock out and THEN finish closing up.

    Advice to Senior ManagementManagement needs to be fair with applying the rules to EVERYONE, not just those that they don't like. Also, stop trying to make employees clock out and then work for free. Absolutely ridiculous.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    I've worked there for 2 years and things have gone from bad to worse and working has become unbearable

    Server (Current Employee)

    ProsIf you are a server, then working Saturday and Sunday morning is good pay.

    ConsThe whole system is disorganized and managers are always being transferred from different stores so it throws the store off. There is a new scheduling system so part-time can work no more than 29 hours so management schedules people less than 20 and people have been scheduled a 2 hour shift numerous of times.

    Advice to Senior ManagementRespect employees and learn better communication between staff and management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Poor training, unprepared management, terrible morale.

    Hostess (Former Employee)

    ProsAs a hostess, sometimes people tip you for carry-outs.
    You get to know a lot of regulars.
    They don't ask you to do much.

    ConsTerrible scheduling system is done on computer, you can have three hour shifts or ten hour shifts. Can't tell you how many times I closed one night and opened in the morning.
    The "schedule is an approximate." You will rarely, if ever, get out at your scheduled time.
    You can do too much and you can do too little.
    You take flack from customers for all the things that go on or the fact your manager didn't tender you on the register and there's nothing you can do about it.
    If you go above and beyond your job description you get in trouble for it. They want to cut labor costs but refuse to let you help out and be productive. Your job is to stand there and look pretty if you're a hostess like I was. They also tell you that if you do too little you're just as bad. I was dish-tanking, serving, taking carryouts, and cleaning during our rushes because the managers refused to. They could've just as easily taken up the register for a bit if they wanted the lines to be shortened.

    Advice to Senior ManagementDon't tell your employees to do one thing and get mad when they do that and more. Train employees better. Cross-train more part-time employees. Get your head on straight and realize that your hourly employees are more important than managers. The store doesn't run without us.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Really bad place to work

    Dish Washer (Current Employee)

    Prospaid weekly..other than that this place is worse than hell

    Consmanagement plays solitare all day in office,KP think they are managers, grill cooks dont have to do anything not even cook!! they can drop 20+ plates and the managers laugh about it then the dish tankers drop 1 sundae glass and all demons are called from hell..this is a very bad place to work please look for a diffrent career

    Advice to Senior Managementstop playing on computers and get your butt at a station

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    don't work here

    Kitchen Prep, Dishtank Operator, Busser (Current Employee)

    ProsPossibly interesting people to work with at times.

    ConsThey don't care about their employees. Trying to get scheduling right is always such a big, painful production. They make you work really long hours and make poor scheduling choices. They complain about you not being fast enough, and yet decide to to pile even more on you. They don't treat all employees equally. Some employees are allowed to just get up and go without saying anything, and yet, if others were to try that, they would be fired. They also make people in Kitchen Prep babysit anyone who goes into the freezer/cooler to make sure they follow proper procedure of storing and organizing items. That is surely not their responsibilty. It's a really steep learning curve for some positions. Finally, they don't care about dishtank operators or their area. It's the last thing on their mind, and they refuse to put any money into anything that they need, but will be incredibly quick to throw money at any other work stations in the restaurants. Tons of stupid corporate policies as well.

    Advice to Senior ManagementReally take the time to train your employees, don't expect so much from them at once. Really pay attention to the scheduling. Listen to the employees. Most everyone works hard if you give them the chance. Treat them better. Allow for breaks.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    No consistency.

    General Manager (Current Employee)

    ProsNot too many good things remembered after 11 years of service.

    ConsNo work/life balance
    Superior performance is met with unrealistic goals
    Favoritism abounds and rules do not apply to everyone.

    Advice to Senior ManagementStop making it harder for high performers to reach goals. Know what your Area Coaches are really up to.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Bob Evans: I wouldn't tell my worst enemy to apply at this mismanaged, soul stealing, corporate torture chamber.

    Grill Cook (Current Employee)

    ProsThe only good thing I have to say about Bobs is that I met my fiance there. Other than that the place is a terrible work environment and all of the people I work with (including management) hate the place and the customers they have to serve.

    ConsI "cook" full-time at Bob Evans and I NEVER eat there because all of the food is frozen heat-and-serve GARBAGE. NOTHING is made from scratch- the biscuits, rolls, mashed potatoes, chicken gravy, beef gravy, sausage gravy, meatloaf, all of the soups, pies, cookies, brownies, cinnamon blossums - EVERYTHING. Bob Evan's would absolutely not be able to function if they couldn't use microwaves because EVERYTHING is microwaved.

    The reason everything is becoming worse is because corporate wants to maintain 17% labor cost which is a RIDICULOUS number, any restaurant in the world would love to have 25 or 26% labor. What this translates into is a chain of restaurants filled with overworked, underpaid and pissed off employees all in the name of making a few extra bucks for the shareholders.

    My particular store has failed multiple Steritech (health inspector) reviews due to hot and cold foods not being stored at the correct temperature, food debris being found on "clean" plates or containers, employees not washing their hands after handling raw food, the list goes on...because we NEVER have the proper amount of staff to do things in a correct and sanitary fashion.

    Every day I work 6 to 10 hour shifts without a break because they only give breaks to make people punch out so they can save a couple bucks on labor, never to actually let an exhausted employee rest. On more than a few occasions they actually put me on break a half hour after I punched in so they could save a few dollars on labor, then I had to work the next 9+ hours without another break. I could have used that 30 minutes of us being slow to clean and make sure everything was correct and sanitary, but instead they would rather save on labor. Labor cost trumps sanitation 100% of the time.

    Bob Evan's strategies with customers and employees are exactly the same; keep them both just happy enough to where they will probably come back and not a single ounce more. Why do you think Bobs ALWAYS has buy one get one free coupons? Because that is the only way they can get half of the customers to come back.

    Bob's is nothing more than an understaffed fast food place with a big dining room, our newest CEO (Steve Davis) and all of the new higher ups in corporate come from the fast food industry and that is what they want to turn Bob's into while trying to maintain the illusion that it is "home cooking".

    The only reason I am still at Bobs is out of sheer morbid curiosity. I mean how often do you get to witness firsthand a 65+ year old brand name supported by a dying (literally) customer base go down the tubes?

    Bob Evan's new motto:
    Where We Treat Stranger like Friends, Friends like Family, And our Employees like Garbage.

    Advice to Senior ManagementHey Steve Davis, stop working all of your employees to death just so you can buy that second yacht.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Hated it so much I walked

    Assistant Manager (Former Employee)

    ProsI was hired as a manager. The other AMs I worked with were awesome, but incredibly miserable. Some of the hourly employees were cool.

    ConsThe GM was the worst. Lazy, sat in the office for hours, and very self-important. She was supposed to train me, but once I started running shifts I couldn't count on her for anything and fell way behind in my book/computer tasks. I was supposed to be given a proper 2 hours every shift to work on the material, but- again- if I was running shift she became totally hands off. The shifts were long, time never ever moved, it just all felt stagnant. Guests were ridiculous and had no reserves about telling you exactly how much they wanted taken off their bill. It was all inane reasons. If somebody's eggs took too long they would give you a look like you murdered a puppy right in front of them. I couldn't afford the benefits, which weren't all that good, anyway- which for my circumstances figured to be around 150$ per pay period. One day I just couldn't do it anymore. I have worked in restaurants for 16 years and NEVER had an experience this awful.

    Advice to Senior ManagementNo advice. But you realize you're running a convalescent home instead of a restaurant, right?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Awful!

    Anonymous Employee (Current Employee)

    Proshelpful staff, good bathrooms, eay

    Consmoney money money good benefits

    1 person found this helpful  

    Terrible, terrible place!

    Anonymous Employee (Former Employee)

    ProsHonestly cannot think of any.

    ConsAs a Hostess, there is absolutely NO organization and NO structure. You get thrown into your job with no training and are just expected to figure it out. Completely awful.

    Advice to Senior ManagementActually train people before throwing them into a job and explain how, when, and what you want people to do rather than letting them figure it out themselves.

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