Body Central

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Body Central Reviews

Updated Jul 29, 2014
Body Central – US – “Cash Wrap”

Body Central – US – “Cash Wrap”
All Employees Current Employees Only

2.8 70 reviews

50% Approve of the CEO

Body Central President, CEO, and Director B. Allen Weinstein

B. Allen Weinstein

(28 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • The only thing good is the 40% discount you get on merchandise (in 15 reviews)

  • Great discount with a fun upbeat eniviroment great job to start retail management career (in 6 reviews)


Cons
  • No appreciation or communication from upper management (in 7 reviews)

  • It seems no one feels optimistic or secure (in 4 reviews)

More Highlights
15 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The company does not give its employees the resources they need to be successful

    Store Manager (Former Employee) Christiansburg, VA

    ProsThe only pro is the 40% discount on clothes. Store Managers are also eligible for a monthly bonus if you meet the sales target.

    ConsI came in as a brand new Store Manager and was appalled at the state of the store. They had at least 20 large boxes of damages from over the last 3 years, as well as at least a years worth of clearance taking up all of the Z-bars in the back, not to mention 13 additional large boxes of clearance that was supposed to have been recalled, but was not. Most of the store's merchandise had not been marked down to the correct prices either, which explains why they had so much clearance backstocked- they weren't marking things down!
    The store was also literally falling apart, and the company would not send a maintenance tech to fix the problems. Doors were falling off of the cabinets in the front, 4 out of the 7 drawers were broken, one had the cover falling off with nails sticking out of it. The staff only had 2 out of their 4 sets of keys so the locks also had to be changed. Instead of sending a locksmith, the company mailed me a bag of lock columns and new keys with no directions. I had to have my boyfriend read me off directions from a youtube video to change the locks myself. The place was absolutely filthy- dead bugs under the gondolas, wads of dust bunnies in the corners, and gum EVERYWHERE- stuck to hardware, in the carpet, almost permanently part of the floor.
    There was absolutely no organization to the backroom at all. They were storing their signs and window clings on pants hangers so they were all torn and had holes in them, not to mention there were hundreds of signs that had not been thrown away. The hardware was not separated, so everybody wasted a massive amount of time just looking for the supplies they needed to complete their tasks.
    The management team before me had been cutting girls they didn't like from the schedule without telling them- I had to call someone to come in on their days off at least 4 out of my first 7 days. My "trainer", a manager from a store in a city nearby supported those decisions. She came in for 3 days, told me everything that was wrong with the merchandising, talked about how bad the girls were and how they hadn't been doing their jobs, but never actually trained me on anything. I was actually a special case, in that somebody came to the store to show me how to do some things, but the company gives zero training hours to new hires. I was lucky to get the 3 days. The staff had no idea what they were doing, in part because the company does not have any sort of training program, just a couple of 2 minute videos explaining how to sell things (for brand new sales associates). I kept asking if they had a manual or a merchandising book, but they don't have any of that either.
    You will literally never hit your sales target. The target for my store was planned up at least 20% to the sales last year. Completely unrealistic. The store I worked at was the poorest performing store in the district, with the next highest store nearly doubling our volume. The girls at the store were so poorly trained that all they would do is hang out behind the cashwrap all day. They had no idea how to do basic merchandising and cleaning tasks, like dust mopping, keeping things in size order, and I had no time to retrain them, because the company gives you major projects to complete every single day. They also receive shipment every single day, and want it out within 24 hours.
    The floorsets had little to no direction. The company sent us a floorset packet 3 days beforehand, with no styles numbers or specifics on what exactly should go where. You just have to guess by the picture. The company also routinely sends necessary stock and materials for the projects after the projects have already begun, or sometimes the day after. It was impossible to prep anything beforehand due to the lack of things like pants hangers, which also cannot be ordered with supplies.
    The other store managers and the girls at the store were very gossipy and two-faced, which is never something I am willing to deal with in any part of my life. People say it happens everywhere, but it definitely wasn't a problem at my last store. Everybody should be able to be courteous and respectful at work, even if you don't get along.
    Basically, I do not believe the store I inherited is salvageable. The problems there are systemic. I was often told "you can only do so much, just do what you can get done," and to "not be such a perfectionist." I was not aware that wanting to do things correctly so that I would not have to go back and fix problems later would be discouraged. The attitude they tried to impart to me was the attitude that got the store into the position it is in the first place.

    Advice to Senior ManagementI told my DM I thought the company would be wise to close the store now instead of trying to invest the time and money into turning it around. Don't allow mediocrity! It is possible for things to be done correctly without requiring perfection. If you invest the time in training your girls, you would have fewer problems meeting your sales goals!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I'm very dis satisfied with my time at Body Central and would not recommend it to anyone.

    Store Manager (Current Employee)

    ProsI can not think of anything that is nice about this company other than you get a discount of 40% on there clothes.

    ConsThe company will hire you under false expectations, no hours to cover store properly, to many task to complete leaves you feeling stressed non stop.There is no training program for new employees, store manager are given zero training hours to train new team members.

    Advice to Senior ManagementDevelope a plan for success that is within resonable reach.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • No Opinion of CEO

     

    Undecided

    Assistant Manager (Current Employee) Cincinnati, OH

    ProsThe best part of working at body central is the discount and my Co workers

    ConsHaving to work 9 hrs in order to get a lunch break, even if we work 7 hours we don't get a lunch break nor a 15 min break, my sm and Dm brought some one new in , which she don't know what she is doing but her pay is more then all but yet I ask for 1asm and was told I couldn't get it because we was making money, so how could they hire someone else and pay them more, and I do more work then her and my Dm ,

    Advice to Senior ManagementShow your employees some appreciation,

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    cut throat

    Store Manager (Former Employee)

    ProsGreat discount for employees. Some really cute clothes. As a manager I had latitude on who I hired and what rate of pay I brought them in at.

    ConsAs a store manager, make unrealistic sales goals or get fired. No if's and's or buts. Workload is ridiculous yet they preach selling and taking care of "her" the customer. No support from DM or RM. NOT a culture of taking care of people, people development, etc.

    Advice to Senior ManagementWork on programs to develop your people- not just cram it down throats!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    the worst retail Job I have had in my 35 years of retail management

    Anonymous Employee (Former Employee)

    Prosnothing about this company is worth working for.

    ConsField management is terrible, Corp Management is terrible. They keep losing money. They talk out of both sides of their mouth!! They cant get the right product in at the right time and then blame the Store level management to running down .They are not to be trusted. They are not a loyal employer.

    Advice to Senior ManagementWhen having a quarterly con.call with all managers make sure you hang up you phone, before you continue having a conversation about the company losing money on Saturdays- Sundays, Dm schedules. I gave a 3week notice to step down to part time. I was told that would be great, but then 2 days before I was to go to partime, I was told the RM didn't want me to because I was not available nights and weekend. She didn't think my 1st manager could flourish as the store manager if I was there. I have an email stating to hire people with daytime Mon-Fri availability. Bottom line is The Rm wanted to send my 1st asst to another store in the zone as an store manager, and when I gave notice it though a monkey wrench in the plans. I also send an email to all the upper management about the emails I had gotten about all managers and asst. managers not being on the team at the end of March if we didn't come in at -25% to Comp and at a 15% conversion. I got a phone call assuring me that everyone agreed with my email and that in no way was I going to be fired at the end of March, I was respected and admired with upper management. As a passed Dm I would have been thrilled to have a store manager stay on part time. Some people how ever will bite their nose off to spite their face. I don't have to work, don't need a pt job, just love retail. My husband and I are investors in companies. I would want to know how they are treating the employees. You want loyal employees you better be loyal employer. That is class 101 to getting loyal customers!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    roller coaster

    Buyer (Former Employee) Jacksonville, FL

    Prosnot much. small office. close to upper management but that can be bad too. not a lot pros - run!

    Consdisorganized. no one knows how to behave. unprofessional. underpaid. overworked. no support.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Disappointing

    Anonymous Employee (Former Employee)

    ProsThe management and training I received helped me to become incorporated with the policies and procedures of the company. I enjoyed working in the location I did and with most of the associates that were there.

    ConsI had no life outside of work. The regional manager wasn't available when needed and there was gossip constantly flowing between stores, which I found problematic since it was the regional manager making the statements. I felt blindsided by the drama since I was told there wasn't any in the region.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worse job I have ever had.

    Anonymous Employee (Current Employee)

    ProsThe only thing good is the 40% discount you get on merchandise.

    Consworks you like a dog, for little compensation
    if you have a felony forget management position

    Advice to Senior Managementpromote your best workers and give decent raises

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No communication or support

    Anonymous Employee (Current Employee)

    ProsVery great experience in problem solving. lots of issues including technical, human resources and merchandising. No help from higher management or technical support. Have to figure it out yourself

    ConsNo appreciation or communication from upper management. When things are not going well sales wise everything is wrong and vague nondescript reasons are given for corrective documentation without warnings first being used. Not sure if upper management receives training in new merchandising or if they just don't communicate effectively. Vague feedback on store related issues such as merchandising and standards or kudos given one month then corrective procedures started next month on same issues. Very few policies and most are vague and not communicated well. Upper management spends about an hour in each store every other month and does not give feedback very well.

    Advice to Senior ManagementCommunication and support are key. Have some integrity in business. Your management staff has worked one on one with customers for years and have developed close relationships with them. This could be why your numbers are dropping. No one wants to shop at an unappreciative faceless corporation. They want their personal shoppers they have had for years. Support your loyal and dedicated employees. They care and want to do the best for the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not a very positive or motivating corporate environment...

    Corporate (Current Employee) Jacksonville, FL

    Proscasual dress code, fairly flexible when it comes to scheduling doctors appointments, etc. There are some great people who have great ideas (but they are not listened to)

    ConsPay is not competitive, communication about future direction of the company is very poor. Management is very secretive. It's very difficult to trust anything told to us by senior management. They say one thing and do another. It seems no one feels optimistic or secure. This is not an environment where ideas or suggestions are welcomed.

    Advice to Senior ManagementBe honest with yourselves and the employees. Mr. Woolf and all senior management are very unapproachable. HR is no help in recognizing or investigating or resolving issues brought to their attention. The company seems to spend a lot of money on rah rah events for upper management. It seems odd since it's so obvious how much we are struggling and the continuous drop in the stock price. (See Q3 earnings). By the way, when will Q4 earnings be revealed. The website originally said March 6. That was taken down a while back. The lack of honest communication is very frustrating for hard working employees. Especially those of us who own stock.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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